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- Tasks: Support showroom teams and installers to deliver exceptional customer service.
- Company: B&Q helps customers create their dream homes with confidence and creativity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and shopping discounts.
- Why this job: Join a diverse team where your ideas matter and make a real impact on customers' lives.
- Qualifications: Tech-savvy with strong communication skills; problem-solving and project management experience preferred.
- Other info: Flexible shifts available, including weekends and evenings; part-time role with a permanent contract.
Join us as a Showroom Project Coordinator & help to bring our customers' dream kitchen & bathroom projects to life.
Overview
- Part time - 12 hours per week
- Permanent Contract
- Shifts available Monday - Sunday, 7.00am - 8.00pm
- UK Notional hourly rate £13.71 per hour
- B&Q Stroud
What’s the job?
You’ll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers. Whether it be via phone, email, or face to face, you’ll keep our customers up to date with their projects until completion. You’ll also use design software to really bring customer projects to life, by asking questions and exploring possibilities. Having the confidence to recommend the right finance, products, and installation options is also important in this role.
What We Need
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Showroom Project Coordinator employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Project Coordinator
✨Tip Number 1
Familiarise yourself with B&Q's product range and services. Understanding their offerings will help you communicate effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Brush up on your design software skills, as this role involves using technology to bring customer projects to life. Being proficient in relevant software will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed projects or solved problems in previous roles. This will showcase your project management skills and ability to work under pressure.
✨Tip Number 4
Highlight your communication and relationship-building skills. Be ready to discuss how you've built rapport with colleagues and customers in the past, as these are crucial for the Showroom Project Coordinator role.
We think you need these skills to ace Showroom Project Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Showroom Project Coordinator position at B&Q. Understand the key responsibilities and required skills, such as communication, project management, and design software proficiency.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your communication abilities, problem-solving skills, and any experience in project coordination or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Showroom Project Coordinator position, and express your passion for helping customers achieve their home improvement goals.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the role you are applying for.
How to prepare for a job interview at B&Q
✨Show Your Communication Skills
As a Showroom Project Coordinator, you'll need to demonstrate excellent communication skills. Be prepared to discuss how you've effectively communicated with customers and colleagues in the past, whether through phone, email, or face-to-face interactions.
✨Familiarise Yourself with Design Software
Since the role involves using design software to bring customer projects to life, make sure you have a basic understanding of relevant tools. If possible, mention any experience you have with design software during the interview to show your readiness for the role.
✨Highlight Your Problem-Solving Abilities
The job requires good problem-solving skills, so think of examples where you've successfully resolved issues in previous roles. Be ready to explain your thought process and how you approach challenges.
✨Demonstrate Flexibility and Motivation
B&Q values flexibility in working hours, so be honest about your availability. Additionally, express your motivation for meeting targets and how you stay driven in a project management role, as this will resonate well with the interviewers.
