At a Glance
- Tasks: Welcome patients and provide exceptional customer care in a busy outpatient clinic.
- Company: Join King’s Mill Hospital, an award-winning NHS Foundation Trust dedicated to high-quality healthcare.
- Benefits: Enjoy a full-time role with opportunities for growth in a supportive environment.
- Why this job: Be part of a caring team that values kindness and patient-first service in a top-rated hospital.
- Qualifications: No prior experience required; just bring your passion for helping others!
- Other info: This is an entry-level position perfect for students looking to gain valuable experience.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about delivering exceptional patient and customer care? King’s Mill Hospital is currently seeking a dedicated individual to join our team as a Receptionist in Outpatient Clinic 4, located within the esteemed King’s Treatment Centre.
At King’s Mill Hospital, we are committed to providing high-quality healthcare services to our community. Our outpatient clinics play a vital role in delivering timely and efficient care, and our receptionists are the first point of contact—ensuring every patient receives a warm and professional welcome from the moment they arrive.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.
For further details / informal visits contact:
- Name: Freya Williams
- Job title: Cardiorespiratory Operations Support Officer
- Email address: freya.williams4@nhs.net
- Telephone number: 07780244284
Seniority level: Entry level
Employment type: Full-time
Job function: Administrative
Industries: Hospitals and Health Care
Clinic 4 Outpatient Receptionist employer: Sfh Tr
Contact Detail:
Sfh Tr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic 4 Outpatient Receptionist
✨Tip Number 1
Familiarise yourself with the values and mission of King’s Mill Hospital. Understanding their commitment to patient care will help you align your responses during any interviews, showcasing that you share their dedication to providing exceptional service.
✨Tip Number 2
Consider reaching out to current or former employees of King’s Mill Hospital via professional networking sites. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to patient interactions. Think about how you would handle difficult situations or complaints, as this role requires excellent customer service skills.
✨Tip Number 4
Showcase your organisational skills and attention to detail in any discussions. As a receptionist, these traits are crucial, so be ready to provide examples from your past experiences that highlight these abilities.
We think you need these skills to ace Clinic 4 Outpatient Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Outpatient Receptionist position. Tailor your application to highlight how your skills and experiences align with what King’s Mill Hospital is looking for.
Craft a Personal Statement: Write a personal statement that reflects your passion for patient care and customer service. Use specific examples from your past experiences to demonstrate your commitment to providing exceptional service, as this is crucial for the role.
Highlight Relevant Skills: Make sure to emphasise skills that are particularly relevant to the role, such as communication, organisation, and empathy. Mention any previous experience in healthcare or administrative roles that showcases these abilities.
Proofread Your Application: Before submitting your application, thoroughly proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a receptionist role.
How to prepare for a job interview at Sfh Tr
✨Show Your Passion for Patient Care
Make sure to express your enthusiasm for delivering exceptional patient and customer care. Share any relevant experiences where you went above and beyond to help someone, as this aligns with the values of King’s Mill Hospital.
✨Familiarise Yourself with the Organisation
Research King’s Mill Hospital and its commitment to high-quality healthcare services. Understanding their mission and values will help you answer questions more effectively and demonstrate your genuine interest in the role.
✨Prepare for Common Receptionist Scenarios
Think about typical situations a receptionist might face, such as handling difficult patients or managing multiple tasks at once. Prepare examples from your past experiences that showcase your problem-solving skills and ability to remain calm under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your interest and helps you assess if the position is the right fit for you.