At a Glance
- Tasks: As a Loss Prevention Officer, you'll ensure safety and security in our stores while providing excellent customer service.
- Company: Join TK Maxx, a leading off-price retailer known for its vibrant team and commitment to diversity.
- Benefits: Enjoy competitive salary, uniform provided, and a comprehensive benefits package for your wellbeing.
- Why this job: Be part of a fun, supportive team that values growth, recognition, and making a positive impact.
- Qualifications: Customer-facing experience in retail or security is ideal but not essential; strong communication skills are a must.
- Other info: This is an entry-level, full-time role with opportunities for personal and professional development.
The predicted salary is between 24000 - 36000 £ per year.
At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact.
Could you be one of our Loss Prevention Officers? TK MAXX Guildford are looking for Loss Prevention Officers. As the world’s leading off-price retailer of clothing and homeware worldwide, we’re all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.
Working as a Loss Prevention Officer, you’ll help to deliver our goal of keeping our customers, associates and assets safe. Experience of being in a customer facing role, within a fast-paced retail environment or security guard role is ideal but not essential.
In This Role:
- You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors.
- You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.
- You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required.
- You will need to demonstrate your ability to remain calm and professional under pressure.
- You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate.
In return, you’ll get an in-depth programme of training when you start. We’re all about helping you develop yourself. The skills you’ll learn working within Loss Prevention will help you be at your best. Plus, you’ll be surrounded by the support of our fun and caring team.
Also as a TJX Europe associate, you’ll enjoy such things as:
- Competitive Salary
- Uniform Provided
- Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards
Join us, and you’ll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We’re proud of our culture, we work hard, have lots of fun, and give back to many causes we care about. It will be a role you won’t just like but love.
As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future.
We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.
Address: 17-20 Friary Street
Location: EUR TK Maxx UK Store 355 - Guildford
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Retail
Loss Prevention Officer employer: TK Maxx
Contact Detail:
TK Maxx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Prevention Officer
✨Tip Number 1
Familiarise yourself with TK Maxx's values and mission. Understanding their commitment to customer service and loss prevention will help you align your responses during any interviews, showcasing that you're a good fit for their team.
✨Tip Number 2
Highlight any previous experience in customer-facing roles or security, even if it's not directly related. Emphasising your ability to handle conflict and maintain a calm demeanour under pressure can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss scenarios where you've successfully deterred loss or resolved conflicts. Real-life examples can demonstrate your problem-solving skills and show that you can effectively contribute to the store's safety and customer experience.
✨Tip Number 4
Network with current or former employees of TK Maxx if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and make a strong impression during the hiring process.
We think you need these skills to ace Loss Prevention Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles or any security-related positions. Emphasise skills like communication, conflict resolution, and the ability to remain calm under pressure.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Loss Prevention Officer role at TK Maxx. Mention how your background aligns with their focus on customer experience and safety, and provide examples of how you've successfully handled challenging situations in the past.
Showcase Your Soft Skills: Since the role requires a friendly and approachable presence, highlight your interpersonal skills. Use specific examples to demonstrate your ability to communicate effectively and work collaboratively within a team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a Loss Prevention Officer role.
How to prepare for a job interview at TK Maxx
✨Show Your Customer Service Skills
As a Loss Prevention Officer, you'll be interacting with customers regularly. Highlight any previous experience in customer-facing roles and demonstrate your ability to provide a positive experience while maintaining security.
✨Demonstrate Conflict Resolution Abilities
Prepare examples of how you've successfully handled conflicts or difficult situations in the past. This role requires calmness under pressure, so showcasing your problem-solving skills will be crucial.
✨Emphasise Team Collaboration
Talk about your experience working as part of a team. The role involves close collaboration with store staff, so showing that you can work well with others will be beneficial.
✨Be Approachable and Friendly
Since you'll be a visible presence in the store, it's important to convey your friendly and approachable nature. Practice a warm introduction and be ready to discuss how you can make customers feel welcome while ensuring their safety.