At a Glance
- Tasks: Lead the credit control team to ensure timely collection of outstanding receivables.
- Company: Gough & Kelly values hard work and commitment, offering a supportive work environment.
- Benefits: Enjoy competitive pay, generous holiday, private healthcare, and ongoing training opportunities.
- Why this job: Join a dynamic team, enhance your leadership skills, and make a real impact on cash flow.
- Qualifications: Experience in credit control, strong leadership, and proficiency in Excel and accounting software required.
- Other info: This is a permanent, full-time role with a bonus based on KPI achievements.
The predicted salary is between 30000 - 32000 £ per year.
We are seeking an experienced and driven Senior Credit Controller to take ownership of the credit control function and lead efforts to ensure timely collection of outstanding receivables. The successful candidate will play a key role in improving cash flow, reducing aged debt, and supporting the wider credit control team through leadership, mentoring, and process improvement.
The position: Permanent, full-time 37.5 hours per week. Bonus – based on achievement of KPI’s (once passed probation).
- Lead and Manage Credit Control Operations: Oversee the day-to-day activities of the credit control team to ensure accurate and timely debt collection.
- Drive Collections Strategy: Develop and implement effective credit control strategies to improve debtor days and reduce aged debt.
- Stakeholder Communication: Liaise with internal departments (Sales, Customer Service, etc.) and external clients to resolve invoice queries and payment issues.
- Team Support and Development: Provide guidance, coaching, and training to credit controllers to enhance their performance and support professional development.
- Reporting and Analysis: Produce regular reports on debtor balances, cash collection forecasts, and aged debt. Identify trends and recommend action plans.
- Credit Risk Management: Assess and review customer credit limits and terms, using credit reports and internal data to manage risk appropriately.
- Process Improvement: Review and refine existing credit control procedures and systems to enhance efficiency and compliance.
- Escalation Management: Handle complex or escalated accounts and disputes, ensuring resolution and maintaining strong client relationships.
Key Skills and Experience:
- Proven experience in a Senior Credit Controller or similar role, ideally in a fast-paced environment.
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- High level of attention to detail and strong organisational skills.
- Proficient in Excel and accounting software (e.g. SAP, Oracle, Sage, or similar).
- Ability to interpret financial data and provide insightful analysis.
- CICM qualification (desirable but not essential).
Gough & Kelly value hard work and commitment, and in return, we are committed to giving back to our employees. We have an excellent and ever-growing benefits package to set you on the right path from the day you join us:
- Excellent rate of pay: £30-32k per annum, depending on experience.
- Holiday entitlement: increasing to 24 days plus 8 bank holidays.
- Employee Assistance Programme (EAP).
- Private Healthcare Scheme (with length of service).
- Employee Benefits Programme (with length of service).
- Ongoing training.
- Pension Scheme.
- Cycle to Work Scheme.
- Company social events.
Gough and Kelly are an equal opportunities employer. We are committed not only to our legal obligations but also to the positive promotion of equality of opportunity in all aspects of employment.
Senior Credit Controller employer: Gough & Kelly Limited
Contact Detail:
Gough & Kelly Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller
✨Tip Number 1
Familiarise yourself with the latest trends in credit control and debt collection. Understanding current best practices will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the finance and credit control sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved cash flow or reduced aged debt in previous roles. Having concrete achievements ready will showcase your expertise and leadership skills.
✨Tip Number 4
Research Gough & Kelly’s values and culture. Tailoring your approach to align with their commitment to hard work and employee development can set you apart as a candidate who truly fits their team.
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control and leadership. Use specific examples that demonstrate your ability to manage teams and improve processes, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for credit control and your understanding of the company's needs. Mention how your skills align with their requirements, particularly in improving cash flow and reducing aged debt.
Highlight Key Skills: In your application, emphasise your strong communication and negotiation abilities, as well as your proficiency in Excel and accounting software. These skills are crucial for the Senior Credit Controller position.
Showcase Leadership Experience: Provide examples of how you've successfully led teams or mentored colleagues in previous roles. This will demonstrate your capability to support and develop the credit control team effectively.
How to prepare for a job interview at Gough & Kelly Limited
✨Showcase Your Leadership Skills
As a Senior Credit Controller, you'll be expected to lead and mentor your team. Be prepared to discuss your previous leadership experiences and how you've successfully guided teams in the past. Highlight specific examples where your leadership made a difference.
✨Demonstrate Your Analytical Abilities
This role requires a strong ability to interpret financial data and produce insightful reports. During the interview, be ready to explain how you've used data analysis in your previous roles to improve cash flow or reduce aged debt. Bring examples of reports you've created or trends you've identified.
✨Prepare for Stakeholder Scenarios
You'll need to liaise with various internal departments and external clients. Think of scenarios where you've resolved invoice queries or payment issues effectively. Practise articulating these situations clearly, focusing on your communication and negotiation skills.
✨Discuss Process Improvement Initiatives
The company values efficiency and compliance in credit control processes. Be ready to talk about any process improvements you've implemented in your previous roles. Share specific outcomes that resulted from your initiatives, such as reduced processing times or improved collection rates.