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For Companies At a Glance
- Tasks: Engage customers, support sales, and maintain store standards while creating a welcoming atmosphere.
- Company: Join Anthropologie, a brand known for its unique shopping experience and commitment to creativity.
- Benefits: Enjoy flexible work-life balance, employee discounts, and wellness support including private medical insurance.
- Why this job: Be part of a vibrant team that values creativity, customer connection, and personal growth.
- Qualifications: Retail experience is a plus, but strong communication skills and brand awareness are essential.
- Other info: Participate in exciting store initiatives and contribute to a positive team environment.
The predicted salary is between 24000 - 36000 £ per year.
This position is located at 149 High Street, Guildford, GU13AD United Kingdom.
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You'll Be Doing
- Customer Experience: Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued.
- Selling Culture: supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store.
- Teamwork & Communication: Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others.
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
- Insights & Feedback: provides insights related to the customer and employee experience and communicates feedback to Store Leadership.
- Visual & Business Operations: Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s.
- Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.
- Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.
- Merchandising & Display: Executes stock-to-sales processes and presentation standards. Is knowledgeable of trend and supports brand messaging. Has an understanding of how the merchant process impacts business and the customer experience.
What You'll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Anthropologie Sales Associate - Guildford, UK employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - Guildford, UK
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique offerings. Visit the store, explore their products, and understand what makes them stand out in the market. This knowledge will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on being personable and approachable, as these qualities are essential for creating genuine connections with customers in a retail environment.
✨Tip Number 3
Showcase your teamwork abilities by participating in group activities or volunteering. Highlight any experiences where you've collaborated effectively with others, as this will demonstrate your capability to contribute positively to the store's team dynamic.
✨Tip Number 4
Stay updated on current fashion trends and how they relate to the Anthropologie brand. Being knowledgeable about trends will not only impress your interviewers but also enable you to provide valuable insights and suggestions to customers once you're on the job.
We think you need these skills to ace Anthropologie Sales Associate - Guildford, UK
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Anthropologie's mission and values. Show your understanding of their unique customer experience and how you can contribute to it in your application.
Tailor Your CV: Highlight any relevant retail experience, even if it's minimal. Emphasise your communication skills and ability to connect with customers, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the brand and the position. Mention specific aspects of the job description that resonate with you and how you can enhance the customer experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Urban Outfitters
✨Know the Brand Inside Out
Before your interview, make sure you have a solid understanding of Anthropologie's brand values and aesthetic. Familiarise yourself with their product range and how it appeals to the local market in Guildford. This will help you demonstrate your genuine interest in the company.
✨Showcase Your Communication Skills
As a Sales Associate, strong communication skills are key. Prepare to discuss how you've engaged with customers in previous roles or how you would initiate conversations to create a welcoming atmosphere. Think of examples where you've made customers feel valued and heard.
✨Emphasise Teamwork and Support
Anthropologie values teamwork, so be ready to share experiences where you've collaborated with colleagues. Highlight instances where you've asked for help or offered support to others, showcasing your ability to build productive relationships within a team.
✨Demonstrate Your Business Acumen
Understand how your role as a Sales Associate contributes to the store's overall performance. Be prepared to discuss how you can positively impact sales and customer experience, and show that you are aware of the importance of meeting business KPIs.
