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For Companies At a Glance
- Tasks: Manage fleet operations and collaborate with teams to ensure top-notch service delivery.
- Company: Centrica is revolutionising energy for a greener, fairer future with a family of brands.
- Benefits: Enjoy flexible working, a 15% energy allowance, comprehensive healthcare, and 25 days holiday!
- Why this job: Join a supportive culture that values your growth and ambitions while making a positive impact.
- Qualifications: Experience in the fleet or automotive industry is ideal; strong budget and compliance knowledge required.
- Other info: Be part of a team where your voice matters and your career potential is limitless.
The predicted salary is between 36000 - 60000 £ per year.
Join our team at Centrica as a Fleet Account Manager, where you'll be the essential link between our field teams and the Centrica Fleet business. In this role, you'll collaborate with field engineers and leadership across various business units, ensuring seamless vehicle service delivery solutions. You'll also manage outsourced service providers to benefit Centrica. You’ll develop, implement, and monitor fleet-related services, striving for industry-leading performance in safety, service standards, and cost-effectiveness.
Location: UK, Windsor (talk to us about flexible working)
The day to day:
- Identify and address day-to-day operational challenges by collaborating with fleet customers, support services, contractors, and suppliers.
- Establish and maintain a robust field visit program to ensure high levels of support and contact within your management area.
- Conduct regular operational review meetings with field teams to discuss key performance indicators, service level agreements, and driver risk ratings.
- Actively participate in fleet user group meetings, offering recommendations to enhance future service quality.
- Serve as an EV expert, providing consultative support to the fleet team and customers.
- Engage with suppliers and regulatory bodies to stay informed about EV products, legislation, and future developments.
- Prepare and deliver training presentations on fleet and road safety topics for operational staff, new recruits, and apprentices.
- Stay up to date with relevant transport legislation and provide support to ensure legal compliance.
- Contribute to the development of budgets for fleet operations, suppliers, acquisitions, and OPEX management.
About You:
You’ll thrive in a busy environment with multiple priorities, always ready to meet deadlines and prearranged targets. Prioritise decisions that solve customer problems and enhance their experience, while being mindful of commercial parameters and downtime targets. Ideally, you have experience in the fleet industry or knowledge of the automotive sector. Experience in managing, delivering, and implementing supplier relationships is a big plus. A solid understanding of budgets and financial appreciation is essential. Familiarity with safety compliance and relevant legislation is advantageous.
What’s in it for you?
- Enjoy a generous market salary, along with fantastic growth opportunities and a vibrant work environment!
- Power up your pay with a 15% Employee Energy Allowance, surpassing the government's price cap!
- Secure your future with our comprehensive pension plan, designed for peace of mind.
- Elevate your health with our fully-funded company healthcare plan, prioritising your well-being.
- Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation!
- Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures!
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Fleet Account Manager employer: Centrica
Contact Detail:
Centrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Account Manager
✨Tip Number 1
Familiarise yourself with Centrica's mission and values. Understanding their commitment to sustainability and community engagement will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Centrica, especially those in fleet management roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Stay updated on the latest trends in the fleet industry, particularly around electric vehicles (EVs). Being knowledgeable about EV products and legislation will position you as a strong candidate who can contribute to Centrica's goals.
✨Tip Number 4
Prepare to discuss your experience with managing supplier relationships and budgets. Be ready to share specific examples that demonstrate your ability to enhance service quality and operational efficiency, as these are key aspects of the Fleet Account Manager role.
We think you need these skills to ace Fleet Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Fleet Account Manager at Centrica. Highlight your relevant experience in fleet management and how it aligns with their mission to create a greener future.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the job description. Emphasise your knowledge of the automotive sector, supplier relationship management, and any experience with EV products.
Craft a Compelling Cover Letter: Write a cover letter that not only showcases your qualifications but also expresses your passion for sustainability and how you can contribute to Centrica's goals. Use specific examples from your past roles to demonstrate your problem-solving abilities.
Highlight Soft Skills: In addition to technical skills, emphasise your ability to thrive in a busy environment, manage multiple priorities, and enhance customer experiences. Mention your communication skills and how they will help you collaborate effectively with field teams and suppliers.
How to prepare for a job interview at Centrica
✨Understand the Fleet Industry
Make sure you have a solid grasp of the fleet industry and automotive sector. Brush up on current trends, challenges, and innovations, especially around electric vehicles (EVs), as this knowledge will be crucial in your discussions.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully addressed operational challenges in previous roles. Highlight your ability to collaborate with various stakeholders to enhance service delivery and customer satisfaction.
✨Familiarise Yourself with Relevant Legislation
Stay updated on transport legislation and safety compliance. Being able to discuss how you ensure legal compliance in fleet operations will demonstrate your attention to detail and commitment to safety.
✨Prepare for Behavioural Questions
Expect questions that assess your ability to thrive in a busy environment with multiple priorities. Prepare to discuss how you manage deadlines and targets while maintaining a focus on customer experience and commercial parameters.
