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- Tasks: Be the friendly face for visitors and staff, managing essential admin tasks.
- Company: Join Hampshire County Council, dedicated to supporting older adults in a warm environment.
- Benefits: Enjoy flexible hours, competitive pay, generous leave, and a supportive team culture.
- Why this job: Make a real difference in residents' lives while growing your career in a compassionate setting.
- Qualifications: Previous admin experience, strong IT skills, and excellent communication are key.
- Other info: This role is temporary for one year; apply if you have the right to work in the UK.
The predicted salary is between 20371 - 22413 £ per year.
Job Reference: HCC621371
Salary Range: £26,918 - £29,616 pro-rata, per annum (actual salary £20,371 - £22,413 per annum)
Work Location: Westholme, Winchester
Hours per week: 28
Contract Type: Temporary for 1 year
Closing Date: 25 June 2025
Applicants can expect to hear from us within two weeks of the advertised closing date.
The Role: Within our older adults’ homes, we aim to create a warm and welcoming environment where our Administrative Officer can provide a friendly and professional service, helping create a positive experience for visitors from the start. You’ll be a valued member of our friendly team, carrying out a range of essential administrative tasks that keep the home running smoothly. The vital work that you do will support the delivery of person-centred services that meets each individual’s needs and wishes.
What you’ll do:
- Act as the first point of contact for visitors and staff, providing a warm and professional welcome.
- Build and establish positive working relationships with colleagues, residents and their families.
- Use a variety of IT packages to manage records, data, and communications.
- Monitor and respond to emails and phone calls.
- Help maintain a well-organised and efficient work environment.
What we’re looking for:
- Previous experience of delivering a wide range of administrative functions.
- Strong IT skills, with confidence using a variety of software packages.
- Excellent communication and interpersonal skills.
- A team player who enjoys building positive relationships with colleagues, residents and visitors.
- Excellent attention to detail, organisation and prioritisation skills.
- Resilient and able to work effectively under pressure, adapting positively to changing situations and demands.
- A compassionate and empathetic approach, aligned with our core values.
Take a look at our Candidate Pack for more information about the Administrative Officer role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application. Make a real difference in the lives of our residents and know that you can help improve the quality of life of others and make a lasting impact on the lives of those you care for.
Work in a friendly and inclusive team who feel proud of the work they do to support people in our community. Experience a comprehensive induction programme and ongoing training and development that supports your career growth. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.
Please note: We are unable to offer sponsorship for the role and therefore it is essential that you already have the right to work in the UK before applying.
Values Based Recruitment: We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack. This post is subject to a Criminal Records Check.
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
Administrative Officer employer: Hampshire County Council
Contact Detail:
Hampshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Officer
✨Tip Number 1
Familiarise yourself with the core values of the organisation. Since we prioritise values-based recruitment, demonstrating how your personal values align with ours during any discussions or interviews will set you apart from other candidates.
✨Tip Number 2
Prepare to showcase your interpersonal skills. As an Administrative Officer, you'll be the first point of contact for visitors and staff, so practice how you can convey warmth and professionalism in your interactions.
✨Tip Number 3
Brush up on your IT skills. Since the role requires using various software packages, being able to demonstrate your proficiency in these tools during the interview can give you a significant advantage.
✨Tip Number 4
Think about examples from your past experiences that highlight your ability to work under pressure and adapt to changing situations. Being able to share these stories will illustrate your resilience and problem-solving skills effectively.
We think you need these skills to ace Administrative Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Administrative Officer position. Make notes on how your skills and experiences align with what they are looking for.
Highlight Relevant Experience: In your application, focus on your previous administrative experience. Use specific examples that demonstrate your ability to manage records, communicate effectively, and maintain an organised work environment.
Demonstrate Core Values: The company values a compassionate and empathetic approach. Make sure to weave in examples of how you embody these values in your past roles, especially in relation to working with colleagues and residents.
Tailor Your Application: Customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. Use keywords from the job listing to ensure your application stands out and aligns with their expectations.
How to prepare for a job interview at Hampshire County Council
✨Showcase Your Communication Skills
As an Administrative Officer, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Use examples from your past experiences where you successfully interacted with colleagues, residents, or visitors.
✨Highlight Your IT Proficiency
Since the role requires strong IT skills, make sure to mention your experience with various software packages. Be ready to discuss specific tools you've used and how they helped you manage records and communications efficiently.
✨Emphasise Teamwork and Relationship Building
This position values building positive relationships. Share examples of how you've worked collaboratively in a team setting and how you’ve established rapport with colleagues and clients. This will show that you align with their core values.
✨Demonstrate Your Attention to Detail
Attention to detail is crucial for administrative tasks. Prepare to discuss situations where your organisational skills made a difference, such as managing schedules or ensuring accuracy in documentation. This will highlight your suitability for the role.
