Account Manager - Hearts & Science - Opella and Hargreaves Lansdown

About the Role

We’re looking for an Account Manager to join our Client Experience team to work on a mix of accounts. These include Opella and Hargreaves Lansdown primarily, but there is also the opportunity to work on others within the wider team.

The two clients complement each other in terms of media channels used, budgets and team structure:

• Opella (previously called Sanofi) is a category leader and we’ve won multiple awards for our work on their different pharmaceutical brands.
• Hargreaves Lansdown is a fintech company helping to democratise the world of investing. They have a new senior client team and are in the process of acquiring new owners, which means they’re at an exciting inflection point and looking to us to create new and exciting work for them.

The full patch includes Tropicana, Hargreaves Lansdown, Freeview / Freely, Opella (pharmaceuticals), Co Op Bank, Not On The High Street, and Waterwipes. Having a range of brands within our team provides a real opportunity to build skills and experience across different categories without having to jump around, plus also the chance to take a leading role in managing some of the smaller accounts, so would really suit someone looking to build on these areas.

In this role, you will be responsible for delivering excellent day-to-day client services and communications planning. You will also be responsible for contributing to the management and development of junior team members.

About You

This role will be ideal for you if:

• You have previous experience working in a media agency, or experience within a client facing role/ comms planning team.
• You have strong communication skills and the ability to work within multidisciplinary teams.
• Your organisational skills are excellent and good attention to detail.
• You are skilled in end-to-end media planning, and have an understanding of media buying.
• You are positive and entrepreneurial.

What you can expect:

• Flexible working
• Full range of benefits including Bupa, Pension, Life Assurance, Eye Care
• Subsidised food and drink on our 7th floor canteen

About Hearts & Science

Part of Omnicom Media Group (OMG UK), Hearts & Science are an agency fit for the future. Built in the digital age with agility at our core, our DNA is different from your ordinary media agency. Our people bring to life our values of challenging conventions, celebrating difference, collaboration and positivity.

A central pillar of creating an agency Fit for the Future is making decisions that benefit our people, our agency, our partners and our clients both today and tomorrow. In media terms this means total transparency, over-and-above data governance, ethical media practices and thinking both long and short.

In relation to our culture and our talent, Fit for the Future @ Hearts plays out in three ways:

• Future-proofing careers
• Creating a Diverse and Inclusive Workforce
• Embracing Sustainability

The core of our difference is rooted in our culture, something we invest significant time and energy into nurturing to ensure our people remain happy and fulfilled. This extends into our unparalleled Learning & Development program, our diverse staff population, and our social calendar, which is peppered with standard, and far from standard activities.

We pride ourselves in being like a family so expect to get to know everyone and feel truly supported professionally. We are one of the fastest growing agencies in the market so expect a high paced environment with lots of opportunities.

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard and well-represented.

Flexible Working

At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working.

Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely.

We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work.