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- Tasks: Support the Communities Directorate with administrative tasks and service delivery.
- Company: Join Radius Housing, a leader in providing affordable social housing across Northern Ireland.
- Benefits: Enjoy hybrid working, great training, a pension scheme, health cash plan, and flexible hours.
- Why this job: Make a difference in your community while developing your skills in a supportive environment.
- Qualifications: 5 GCSEs including English and Maths or equivalent experience in administration required.
- Other info: Applications close on 22 June 2025; we value diversity and are an Equal Opportunities Employer.
The predicted salary is between 24000 - 36000 £ per year.
The Administrator will work as part of the Communities Directorate administration team, providing an administrative support service across the Directorate and in support of the delivery of services to Association tenants and service users.
Location: Radius Offices, Holywood. This role has been assessed as suitable for hybrid/smart working.
Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland. We provide a range of services from sheltered housing for the over 55’s and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs.
To be shortlisted, candidates need to provide evidence of the following as a minimum:
- Good general level of education to include at least 5 GCSEs or equivalent, inclusive of English and Maths (at a minimum of Grade C), AND one year’s administration experience working in a business environment, including operation of a computerised system.
- OR QCF Level II (previously NVQ) in Business Administration or equivalent relevant qualification, AND one year’s administration experience working in a business environment, including operation of a computerised system.
- OR 3 years’ relevant experience in the last 6 years working in a business environment including operation of a computerised system.
Evidence of IT literacy with demonstrable experience of Microsoft Office to include word processing and excel spreadsheets in a workplace environment. Experience of providing good customer service in the workplace. Experience of working with confidential information in the workplace and producing work that requires evidence of attention to detail.
In return, we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business.
Closing date for applications is 22nd June 2025 unless otherwise stated. Radius reserves the right to enhance criteria to facilitate shortlisting. Association wide waiting lists may be compiled for future same or similar vacancies permanent/fixed term which may arise. Radius is an Equal Opportunities Employer.
Radius Housing, 3-7 Redburn Square, Holywood, County Down, BT18 9HZ
Administrator – Communities Closing Date: Sunday, 22 June 2025 employer: NIFHA - Northern Ireland Federation of Housing Association
Contact Detail:
NIFHA - Northern Ireland Federation of Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator – Communities Closing Date: Sunday, 22 June 2025
✨Tip Number 1
Familiarise yourself with Radius Housing's mission and values. Understanding their commitment to providing quality social housing will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Highlight your experience with IT systems, especially Microsoft Office. Be prepared to discuss specific examples of how you've used these tools in previous roles to improve efficiency or support customer service.
✨Tip Number 3
Prepare to showcase your attention to detail. Think of instances where your meticulousness has positively impacted your work, especially when handling confidential information or producing reports.
✨Tip Number 4
If you have experience in customer service, be ready to share stories that illustrate your ability to handle inquiries and resolve issues effectively. This will demonstrate your capability to support tenants and service users in the role.
We think you need these skills to ace Administrator – Communities Closing Date: Sunday, 22 June 2025
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Administrator position. Tailor your application to highlight how your skills and experiences align with the role.
Highlight Relevant Experience: Make sure to emphasise your administration experience, particularly in a business environment. Provide specific examples of your work with computerised systems and any relevant qualifications you hold.
Showcase IT Skills: Since the role requires IT literacy, detail your proficiency with Microsoft Office, especially in word processing and Excel. Mention any specific projects or tasks where you utilised these skills effectively.
Demonstrate Customer Service Skills: Include examples of your experience in providing excellent customer service. This could be through direct interactions or support roles, showcasing your ability to handle confidential information and attention to detail.
How to prepare for a job interview at NIFHA - Northern Ireland Federation of Housing Association
✨Showcase Your Administrative Skills
Make sure to highlight your previous administrative experience during the interview. Be prepared to discuss specific tasks you've handled, such as managing schedules, handling correspondence, or using computerised systems, as these are crucial for the role.
✨Demonstrate IT Proficiency
Since the job requires a good level of IT literacy, especially with Microsoft Office, be ready to provide examples of how you've used these tools in past roles. You might even want to mention any specific projects where your skills made a difference.
✨Emphasise Customer Service Experience
The role involves providing support to tenants and service users, so it's important to demonstrate your customer service skills. Share examples of how you've successfully dealt with customer inquiries or resolved issues in previous positions.
✨Attention to Detail is Key
Given the need for accuracy in handling confidential information, be prepared to discuss how you ensure attention to detail in your work. You could mention specific instances where your meticulousness led to positive outcomes.
