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- Tasks: Coordinate daily warehouse and distribution tasks while ensuring health and safety.
- Company: Join DHL, a global leader in supply chain management with over 400,000 passionate professionals.
- Benefits: Enjoy competitive pay, 24/7 GP service, discounts, loans, and enhanced pension schemes.
- Why this job: Be part of a dynamic team that values innovation and offers real-world impact.
- Qualifications: Experience in office administration, good communication skills, and basic IT knowledge required.
- Other info: Permanent full-time role with rotational shifts, located in Rugby.
The predicted salary is between 20400 - 30600 £ per year.
DHL, an award-winning leading supply chain business is seeking a Operations Support Administrator to play a vital role coordinating our daily warehouse and distribution requirements.
WHAT DOES THE ROLE ENTAIL?
- To identify and respond to issues quickly and efficiently
- To maintain files and records so they remain updated and easily accessible
- To regularly use e-mail and phone to communicate with customers and colleagues to solve issues and reply when necessary
- Re-booking of orders or loads which have missed their booking
- To perform various administrative tasks to support the smooth operation of the transportation department
- To communicate any issues, verbal and written to the Coordinator, notifying them of any issues which may require further follow up
WHAT DO WE NEED FROM YOU?
- Experience of working within office administration
- Good communication skills and the ability to work well under pressure
- Customer relationship/service experience
- Basic IT skills - Outlook and Excel
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
- Free confidential 24/7 GP service
- Hundreds of discounts (including retail, childcare + gym)
- Affordable loans & enhanced pension scheme
- 24/7 employee support service for you (+ family) with access to free counselling and much more
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK.
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
Operations Support Administrator employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Administrator
✨Tip Number 1
Familiarise yourself with the logistics and supply chain industry. Understanding the basics of how operations work can give you an edge in interviews, showing that you're genuinely interested in the role.
✨Tip Number 2
Brush up on your communication skills. Since the role involves a lot of interaction with customers and colleagues, practice clear and concise communication to demonstrate your ability to handle issues effectively.
✨Tip Number 3
Get comfortable with basic IT tools like Outlook and Excel. Being proficient in these applications will not only help you perform well in the role but also impress your potential employers during the interview.
✨Tip Number 4
Prepare examples from your past experiences where you've successfully managed administrative tasks or resolved customer issues. This will help you showcase your relevant skills and experience during the interview process.
We think you need these skills to ace Operations Support Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Operations Support Administrator position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous office administration or customer service experience. Use specific examples to demonstrate your ability to work under pressure and communicate effectively.
Showcase IT Skills: Mention your proficiency in basic IT skills, particularly with Outlook and Excel. If you have any certifications or training in these areas, be sure to include them in your application.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the role. Address how your skills align with the company's needs and express your enthusiasm for joining DHL.
How to prepare for a job interview at DHL
✨Showcase Your Communication Skills
As an Operations Support Administrator, effective communication is key. Be prepared to discuss how you've successfully communicated with customers and colleagues in the past, especially under pressure. Use specific examples to illustrate your points.
✨Demonstrate Problem-Solving Abilities
The role requires quick identification and resolution of issues. Think of instances where you've had to solve problems efficiently and be ready to share these experiences during the interview. Highlight your ability to stay calm and focused when challenges arise.
✨Familiarise Yourself with Basic IT Skills
Since the job involves using Outlook and Excel, brush up on these tools before your interview. You might be asked about your proficiency or even given a practical test, so being comfortable with these applications will give you an edge.
✨Understand the Company Culture
DHL values diversity and inclusion, so do some research on their approach. Be ready to discuss how you can contribute to a positive work environment and align with their values. This shows that you're not just interested in the job, but also in being part of their team.
