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For Companies At a Glance
- Tasks: Drive hiring for Engineering and business support teams, managing the full-cycle recruitment process.
- Company: UserTesting is a leader in experience research, helping brands connect with their audiences through empathy.
- Benefits: Enjoy a remote-first work environment, inclusive culture, and opportunities for personal growth.
- Why this job: Shape hiring strategies and build talent pipelines while being part of a passionate global team.
- Qualifications: Extensive recruiting experience, strong sourcing skills, and a data-driven approach to hiring.
- Other info: We encourage diverse applicants and provide accommodations for interview processes.
The predicted salary is between 28800 - 48000 £ per year.
We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.
A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.
The Opportunity
We’re looking for a Talent Acquisition Partner to drive hiring across our Engineering and business support teams. In this role, you’ll work closely with business leaders and hiring managers to deeply understand team needs, proactively build strong talent pipelines, and deliver a first-class candidate experience. You'll be at the heart of our hiring strategy—owning the full-cycle recruitment process, optimising sourcing tactics, and ensuring our hiring practices are inclusive, effective, and aligned with company goals. This is a chance to shape how we grow, partnering across teams to bring the best talent into UserTesting.
The Team
You’ll join our global People Team—spanning North America and Europe—made up of talent acquisition, people business partners, compensation & benefits, people operations, learning & development, culture and IDEB (Inclusion, Diversity, Equity & Belonging). Together, we’re committed to building an exceptional employee experience and helping every team at UserTesting thrive.
What We’re Looking For
- Extensive experience as a recruiter (in-house and/or agency), with a focus on software engineering roles in fast-paced, global SaaS environment
- Strong sourcing skills—comfortable using direct outreach, creative sourcing, and engaging passive talent
- Proven ability to build, manage and nurture proactive talent pipelines
- Skilled at managing multiple priorities while offering consultative guidance to hiring managers
- Excellent communication and stakeholder management skills—you’re comfortable advising, influencing, and partnering with leaders
- Data-driven approach to recruiting, with experience using metrics and tools (e.g., Workday) to drive outcomes
- Experience ensuring consistent, equitable and inclusive hiring processes
- Comfortable working in a remote-first environment, based in Eastern Time Zone
- Willing to travel occasionally to connect with hiring teams and key stakeholders
Don’t meet every single requirement but excited about the role? We encourage you to apply! Research shows some groups are less likely to apply unless they meet 100% of the requirements. But you might be just the right person for this or other roles. We believe diverse perspectives drive innovation and are committed to building an inclusive, supportive workplace.
Application Process
- Meet with a Recruiter
- Meet the Hiring Manager
- Participate in a Skill Interview and Stakeholder Interview
- Offer Stage
Accommodations
At UserTesting, we’re committed to creating inclusive and accessible experiences for all candidates. If you need accommodations or have specific requests about your interview experience, please contact us at talentexperience@usertesting.com —or just let us know. We’re here to help.
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
About Us
What we’re creating is a window to help organizations see the world from another point of view—a way to feel what others are feeling. At UserTesting, we believe empathy is a core component of who we are and how we work, driving us to hold ourselves accountable and ensure we can see and experience things from other people's perspectives. We’re leading a movement for empathy. This means shifting from only seeing business-as-numbers to seeing business for people. This empowers us to bring our authentic selves to work every day, and drives everyone at UserTesting.
Talent Partner employer: User Testing Company
Contact Detail:
User Testing Company Recruiting Team
talentexperience@usertesting.com
StudySmarter Expert Advice 🤫
We think this is how you could land Talent Partner
✨Tip Number 1
Familiarise yourself with UserTesting's mission and values. Understanding their focus on empathy and human experience will help you align your approach during interviews, showcasing how your own values resonate with theirs.
✨Tip Number 2
Network with current or former employees of UserTesting. Engaging with them can provide insights into the company culture and hiring practices, which can be invaluable when preparing for your interviews.
✨Tip Number 3
Prepare to discuss your sourcing strategies in detail. Given the emphasis on strong talent pipelines, be ready to share specific examples of how you've successfully engaged passive candidates in the past.
✨Tip Number 4
Showcase your data-driven approach by being prepared to discuss metrics you've used in previous roles. Highlighting your ability to leverage data to improve recruitment outcomes will demonstrate your alignment with UserTesting's goals.
We think you need these skills to ace Talent Partner
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly understand the Talent Partner role at UserTesting. Familiarise yourself with their mission and values, as well as the specific requirements listed in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in recruitment, particularly in software engineering roles within a SaaS environment. Emphasise your sourcing skills and any data-driven approaches you've used in previous positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with UserTesting's commitment to empathy and inclusion, and provide examples of how you've successfully built talent pipelines in the past.
Prepare for Interviews: Anticipate the types of questions you might be asked during the interview process. Be ready to discuss your experience with stakeholder management, consultative guidance, and how you ensure inclusive hiring practices.
How to prepare for a job interview at User Testing Company
✨Understand the Company Culture
Before your interview, take some time to research UserTesting's values and culture. Familiarise yourself with their commitment to empathy and inclusivity, as this will help you align your responses with what they value in a candidate.
✨Showcase Your Sourcing Skills
As a Talent Acquisition Partner, your sourcing skills are crucial. Be prepared to discuss specific strategies you've used in the past to engage passive talent and build strong pipelines. Highlight any creative approaches that have worked well for you.
✨Prepare for Data-Driven Discussions
UserTesting values a data-driven approach to recruiting. Be ready to talk about how you've used metrics and tools in your previous roles to drive recruitment outcomes. Bring examples of how data has influenced your hiring decisions.
✨Emphasise Stakeholder Management
In this role, you'll be working closely with hiring managers and business leaders. Prepare to share examples of how you've successfully advised and influenced stakeholders in the past, demonstrating your excellent communication and partnership skills.
