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- Tasks: Create unforgettable moments for customers while serving drinks and food.
- Company: Join Metro Pubs, where each pub is a unique hub of city life.
- Benefits: Enjoy competitive pay, discounts, and career growth opportunities.
- Why this job: Be part of a fun, inclusive team that values your skills and passion.
- Qualifications: Bring a positive attitude, willingness to learn, and a love for great service.
- Other info: Access to Wagestream for early wage viewing and referral bonuses up to £1,500.
As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day. You’ll keep the good times flowing and join a fun, inclusive team where you can grow your skills and experience.
Join us at Metro Pubs, where our pubs are at the heart of city life, providing a home away from home for locals and visitors alike. Each of our pubs embodies its own personality and character. We’re the place to laugh with friends, spend quality time with family, and enjoy great food, drinks, service, and atmosphere.
We reward our team’s hard work with:
- A competitive salary, pension contributions, and opportunities to further your career across our well-known brands, with training and development at all levels.
- Discounts of 33% for you and 15% for loved ones on all our brands, so you can enjoy your favourite food and drinks at a discount.
- Free employee assistance program offering mental health, well-being, financial, and legal support.
- Discounts of 50% for you and 25% for loved ones at Greene King Inns and hotels, making weekend getaways affordable.
- Referral bonuses up to £1,500 when you refer a friend who is successfully hired.
- Wagestream access to view your wages before payday.
- Retail discounts, including up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.
As a member of our Bar & Waiting Staff, you will:
- Provide customers with a heartfelt and memorable experience each visit.
- Be the insider behind the bar, offering recommendations.
- Prepare and serve drinks meeting specifications and customer expectations.
- Assist in greeting, serving food, and caring for our customers during their visit.
- Ensure the bar is safe, legal, clean, and issues are addressed promptly and safely.
What You’ll Bring…
- A willingness to learn and expand your skills.
- An eye for detail, ensuring every pint is poured perfectly.
- A passion for excellent service and making customers feel welcome.
- A positive attitude and team spirit.
Front of House Team Member employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Show your enthusiasm for the hospitality industry during any interactions. Whether it's in a casual conversation or during an interview, expressing your passion for creating memorable experiences will set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the specific drinks and food offerings at Metro Pubs. Being able to discuss their menu knowledgeably can demonstrate your commitment and readiness to provide excellent service right from the start.
✨Tip Number 3
Network with current or former employees of Metro Pubs. They can provide valuable insights into the company culture and what they look for in a team member, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to showcase your teamwork skills. Since you'll be part of a fun and inclusive team, think of examples from past experiences where you've successfully collaborated with others to create a positive environment.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Metro Pubs is looking for in a Front of House Team Member. Highlight your relevant experience in customer service, bar work, or waiting staff roles.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise your ability to provide excellent customer service, your attention to detail, and any previous experience in a similar role.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and passion for the hospitality industry. Mention why you want to work at Metro Pubs specifically and how you can contribute to creating memorable experiences for customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality sector.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent service. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating memorable experiences.
✨Demonstrate Your Knowledge of Drinks
Familiarise yourself with common drinks and cocktails that might be served at the pub. Being able to recommend a drink or explain its ingredients can impress the interviewers and show your readiness for the role.
✨Highlight Teamwork Skills
Since this position involves working closely with others, be prepared to discuss your experience in team settings. Share stories that showcase your ability to collaborate and support your colleagues in a busy environment.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the company culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
