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- Tasks: Support women in custody, manage cases, and assess risks to aid rehabilitation.
- Company: Join Sodexo, a global leader dedicated to improving quality of life for all.
- Benefits: Enjoy 20+ perks, including discounts, gym memberships, and a supportive employee assistance programme.
- Why this job: Make a real impact on lives while working in a diverse and inclusive environment.
- Qualifications: Strong relationship-building skills and knowledge of offender management are essential.
- Other info: Full security clearance checks required; apply now to be part of something greater!
The predicted salary is between 21600 - 40800 £ per year.
Sodexo is currently seeking a dedicated and compassionate Caseworker - Offender Management Unit to work at HMP YOI Bronzefield. The role is focused on protecting the public, enhancing the safety and wellbeing of women in custody, and contributing to the security and good order of the prison.
Key responsibilities include:
- Assessing individuals' risk of reoffending and harm.
- Case managing residents to support their resettlement and rehabilitation.
- Preparing residents for release by providing motivation, assistance, and addressing resettlement needs in collaboration with internal teams and external agencies, such as the National Probation Service.
- Operating within legislative and policy frameworks to ensure a high standard of service delivery.
- Completing Part 1 of the Basic Custody Screening Tool (BCST).
- Managing a caseload of women in custody, providing regular support to achieve their sentence plan goals.
- Conducting risk assessments (e.g., OASys, Sentence Planning, and Risk Management).
- Collaborating with agencies to address concerns, particularly for those at risk of domestic abuse or involved in sex work.
- Referring individuals to rehabilitation programmes and supporting processes like HDC, ROTL, and Parole.
- Preparing reports, attending meetings, and promoting positive behaviour.
- Maintaining accurate records on systems (NOMIS, CMS) and adhering to policies and legislation.
- Engaging in one-to-one supervision and completing necessary training.
The Ideal Candidate:
- Essential: Strong ability to build professional, positive relationships with prisoners, staff, and partner agencies.
- Skilled in analysing information, identifying behaviour patterns, assessing risks, and making well-founded decisions.
- Knowledge of the 9 Pathways to Reducing Reoffending for women.
- Non-judgemental approach to understanding the challenges women in custody face and their resettlement needs.
- Able to manage aggressive behaviour professionally.
- Excellent organisational skills, with the ability to prioritise, meet deadlines, and maintain high standards.
- Effective team player who can also work independently.
- Strong verbal and written communication skills.
- Desirable: Experience in a custodial setting or working with offenders in the community (paid or voluntary), such as in approved premises, prison services, victim support, youth offending teams, or restorative justice.
- Skilled in managing challenging behaviour.
- Understanding of the criminal justice system, including public protection.
- Experience with housing issues and related training.
- Proficient in risk assessment and management.
- Awareness of ongoing Transforming Rehabilitation changes in probation and prison services.
- Degree in a relevant field (e.g., criminology, sociology, psychology) or equivalent vocational qualification.
Package Description:
Salary up to £36,808.21 per annum - depending on experience. Base Salary - £33,078.97 + LW £3,729.24. Working Hours - 37.50 hours (Regular Monday - Friday pattern).
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.
In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.
All offers are subject to full security clearance checks.
About The Company:
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We’re all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.
We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Prison Offender Manager employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Offender Manager
✨Tip Number 1
Familiarise yourself with the 9 Pathways to Reducing Reoffending for women. Understanding these pathways will not only help you in your role but also demonstrate your commitment to supporting the rehabilitation of women in custody during interviews.
✨Tip Number 2
Network with professionals in the criminal justice system, especially those who work with offenders. Attend relevant workshops or seminars to gain insights and make connections that could be beneficial when applying for the Prison Offender Manager position.
✨Tip Number 3
Prepare to discuss your experience in managing challenging behaviour. Think of specific examples where you've successfully handled difficult situations, as this will showcase your ability to maintain professionalism in a custodial environment.
✨Tip Number 4
Stay updated on the latest changes in probation and prison services, particularly regarding Transforming Rehabilitation. This knowledge will not only enhance your understanding of the role but also impress interviewers with your proactive approach to staying informed.
We think you need these skills to ace Prison Offender Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Prison Offender Manager position. Familiarise yourself with the key tasks such as risk assessments and case management to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in a custodial setting or working with offenders. Mention specific examples that demonstrate your ability to manage challenging behaviour and build positive relationships.
Showcase Your Skills: Clearly outline your skills that align with the job description, such as strong communication abilities, organisational skills, and your understanding of the criminal justice system. Use concrete examples to illustrate how you've applied these skills in past roles.
Personalise Your Application: Make your application stand out by personalising it for Sodexo. Research their values and mission, and reflect this understanding in your cover letter. Show how your personal values align with their commitment to creating a better everyday for everyone.
How to prepare for a job interview at Sodexo
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Familiarise yourself with the specific duties of a Prison Offender Manager, such as risk assessments and case management, so you can discuss them confidently during the interview.
✨Show Empathy and Understanding
Demonstrate your ability to build positive relationships with prisoners and staff. Be prepared to discuss how you would approach sensitive situations, particularly with women in custody, and show that you have a non-judgemental attitude towards their challenges.
✨Highlight Relevant Experience
If you have experience working in a custodial setting or with offenders, be ready to share specific examples. Discuss any relevant training or qualifications you have, especially those related to risk assessment and management, to showcase your suitability for the role.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving skills and ability to manage challenging behaviour. Use the STAR method (Situation, Task, Action, Result) to structure your answers, providing clear examples of how you've handled similar situations in the past.
