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- Tasks: Join our Booking Team to manage endoscopy waiting lists and ensure patient-centered care.
- Company: Be part of the Mid Yorkshire NHS Teaching Trust, dedicated to high-quality healthcare.
- Benefits: Enjoy a part-time role with flexible hours and the chance to make a real impact.
- Why this job: Gain valuable experience in a professional environment while helping patients navigate their healthcare journey.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Work at Pinderfields Hospital, a key location for patient care in West Yorkshire.
The predicted salary is between 24000 - 36000 £ per year.
An opportunity has arisen at Mid Yorkshire NHS Teaching Trust to join the well established Booking Team within the Endoscopy department.
We are looking for a Part time Endoscopy Waiting List Clerk/Receptionist based at Pinderfields Hospital working 4 days per week.
Main duties of the job
To be a member of a professional team that provides comprehensive, high quality endoscopy waiting list management services for the Mid Yorkshire NHS Teaching Trust.
To manage a number of waiting lists within Endoscopy Trustwide in accordance with Government Access Standards, NHS Constitution and Trusts Patient Access Policy ensuring efficient and effective use of theatre and procedure sessions.
Exercise initiative and use independent judgement, knowledge and analysis to book patients, dependent on their individual clinical needs, their complexity and the appropriate case mix. Work in a demanding and sometimes hostile environment dealing with complex and sensitive information on a daily basis.
Provide an information and communication link between the patient and their elective admission to hospital.
Responsible for decision-making with situations arising from the duties and responsibilities described below to ensure an effective, organised, comprehensive and efficient, high quality patient centred clerical service.
Pinderfields Hospital
Aberford Road
Wakefield
West Yorkshire
WF14DG, https://www.midyorks.nhs.uk/ (Opens in a new tab), r.auty@nhs.net
01924512686
Endoscopy Waiting List Clerk/Reception employer: The Mid Yorkshire Hospitals NHS Trust
Contact Detail:
The Mid Yorkshire Hospitals NHS Trust Recruiting Team
+441924512686
r.auty@nhs.net
StudySmarter Expert Advice 🤫
We think this is how you could land Endoscopy Waiting List Clerk/Reception
✨Tip Number 1
Familiarize yourself with the NHS Constitution and the specific patient access policies of the Mid Yorkshire NHS Teaching Trust. Understanding these guidelines will help you demonstrate your knowledge during the interview and show that you're ready to manage waiting lists effectively.
✨Tip Number 2
Highlight any previous experience you have in a clerical or administrative role, especially within healthcare settings. Be prepared to discuss how you've handled sensitive information and complex situations, as this is crucial for the Endoscopy Waiting List Clerk position.
✨Tip Number 3
Practice your communication skills, as you'll need to provide clear information to patients and liaise with medical staff. Consider role-playing scenarios where you might need to explain complex information in a simple way, which will be beneficial during the interview.
✨Tip Number 4
Research the Endoscopy department at Pinderfields Hospital and understand their services and challenges. This knowledge will allow you to ask insightful questions during your interview and show your genuine interest in the role and the team.
We think you need these skills to ace Endoscopy Waiting List Clerk/Reception
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Endoscopy Waiting List Clerk/Reception position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in a clerical or administrative role, especially within healthcare settings. Mention specific examples of how you've managed waiting lists or dealt with sensitive information.
Showcase Communication Skills: Since the role involves being a communication link between patients and the hospital, highlight your strong communication skills. Provide examples of how you've effectively communicated in challenging situations.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in this role.
How to prepare for a job interview at The Mid Yorkshire Hospitals NHS Trust
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Endoscopy Waiting List Clerk/Receptionist. Familiarize yourself with the NHS Constitution and Trusts Patient Access Policy, as these will be crucial in your role.
✨Showcase Your Communication Skills
Since this position involves being a communication link between patients and the hospital, be prepared to discuss your experience in handling sensitive information and how you manage difficult conversations.
✨Demonstrate Initiative and Problem-Solving
Prepare examples of situations where you had to exercise initiative and independent judgment. Highlight how you effectively managed complex cases or waiting lists in previous roles.
✨Familiarize Yourself with NHS Standards
Research the Government Access Standards and how they apply to waiting list management. Being knowledgeable about these standards will show your commitment to providing high-quality patient care.
