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- Tasks: Supervise warehouse operations, ensuring efficient parcel throughput and meeting KPI targets.
- Company: Join DHL eCommerce UK, a leader in integrated parcel delivery with a global reach.
- Benefits: Enjoy a competitive salary, 20 days holiday, and a comprehensive benefits package.
- Why this job: Be part of a dynamic team focused on excellence and customer satisfaction in a fast-paced environment.
- Qualifications: 1 year of supervisory experience and strong communication skills are essential.
- Other info: This role is physically demanding and requires attention to detail in a busy warehouse.
The predicted salary is between 28800 - 43200 £ per year.
Position: Operations Supervisor
Contract Type: Permanent
Location: Medway ME10 3NH
Shift: Monday-Friday / 07:00-15:00
DHL eCommerce UK is one of the UK’s leading integrated parcel businesses. As part of the Deutsche Post DHL Group, we have an extensive delivery network covering the UK and over 220 countries. We are committed to pushing the boundaries of the express parcel delivery markets and aim to be the first choice for customers. Excellence. Simply Delivered. That is what we do.
We are currently hiring for an Operations Supervisor based at our site in Stafford, working days, 45 hours per week, Monday to Friday. This role will ensure the safe and efficient throughput of traffic within the various sortation areas of the operation in accordance with the individual work area requirements. You will need a strong work ethic and keen attention to detail. It’s a physical job in a busy warehouse hub that’s always working at full speed, so you’ll be on the go throughout your shift. Your attention to detail will ensure every parcel reaches its customer on time.
Key Responsibilities
- Management & reconciliation of warehouse operations (deliveries, Holdbay, etc.)
- Efficient management of bulk/return deliveries with C&D and LGV fleet
- Support bulk collection customer planning
- Support LGV transport rules & regulations
- Supervision of Saturday operations and site lockdown
- Effective deployment of operational resources according to work area requirements
- Achievement or exceeding of KPI targets in line with work area requirements
Experience required
- Minimum of 1 year working in a comparable or acting supervisory role
- Knowledge of resource management and deployment
- Excellent communication skills to provide, receive, and implement operational information and instructions
- Good IT skills
About Us
Our attributes are the lifeblood of everything we do. We seek individuals with a ‘Passion’ to deliver with energy and commitment. We encourage our people to work as ‘One’ team across all areas with a ‘Can Do’ attitude and a focus on delivering ‘Right First Time’ for our customers. We offer a competitive salary, 20 days holiday, and a comprehensive benefits package to support your financial security, health, and well-being.
Operations Supervisor employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor
✨Tip Number 1
Familiarise yourself with DHL's operations and values. Understanding their commitment to excellence and customer satisfaction will help you align your responses during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Highlight your experience in resource management and operational efficiency. Be prepared to discuss specific examples from your previous roles where you successfully managed teams or improved processes, as this is crucial for the Operations Supervisor position.
✨Tip Number 3
Demonstrate your communication skills by preparing to explain how you've effectively conveyed operational information in past roles. This will show that you can lead a team and ensure everyone is on the same page.
✨Tip Number 4
Be ready to discuss your approach to achieving KPI targets. Think of concrete examples where you exceeded expectations, as this will illustrate your ability to drive performance in a fast-paced environment like DHL.
We think you need these skills to ace Operations Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Operations Supervisor at DHL eCommerce UK. Highlight your relevant experience in warehouse operations and supervisory roles in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your knowledge of resource management, communication skills, and any previous supervisory experience.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention specific examples from your past work that demonstrate your ability to manage operations efficiently and meet KPI targets.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at DHL
✨Show Your Leadership Skills
As an Operations Supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts, showcasing your leadership style and decision-making skills.
✨Understand the Role's Requirements
Familiarise yourself with the key responsibilities outlined in the job description. Be ready to discuss how your previous experience aligns with managing warehouse operations, resource deployment, and achieving KPI targets.
✨Highlight Your Attention to Detail
Since this role requires keen attention to detail, think of specific instances where your meticulousness made a difference. Whether it was ensuring timely deliveries or maintaining accurate records, be prepared to share these examples.
✨Demonstrate Your Communication Skills
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely. You might also want to prepare for questions about how you've communicated operational information in past roles, especially in high-pressure situations.
