At a Glance
- Tasks: Lead the team to ensure smooth shifts and happy customers.
- Company: Join Metro Pubs, where each pub has its own unique vibe and community spirit.
- Benefits: Enjoy a competitive salary, discounts, and access to mental health support.
- Why this job: Be part of a fun, dynamic environment that values your growth and well-being.
- Qualifications: Bring a positive attitude, attention to detail, and a knack for great service.
- Other info: Earn up to £1,500 for referring friends and access your wages before payday!
The predicted salary is between 24000 - 36000 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.
We’re all about rewarding our team’s hard work, that’s why…
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
FOH Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Leader
✨Tip Number 1
Show your leadership skills during the interview by sharing specific examples of how you've successfully managed a team in a busy environment. Highlight any instances where you resolved conflicts or improved team performance.
✨Tip Number 2
Familiarise yourself with Metro Pubs' unique offerings and values. During your conversation, mention how you can contribute to maintaining their individual character and enhancing the customer experience.
✨Tip Number 3
Demonstrate your understanding of the importance of a safe and clean bar environment. Be prepared to discuss your previous experiences with health and safety regulations and how you ensure compliance in a fast-paced setting.
✨Tip Number 4
Emphasise your adaptability and problem-solving skills. Share examples of how you've successfully navigated challenges during busy shifts, showcasing your ability to think on your feet and keep the team motivated.
We think you need these skills to ace FOH Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the FOH Team Leader position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of Metro Pubs' values. Mention specific examples of how you've led teams or provided excellent customer service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous leadership roles or experience in fast-paced environments. Use bullet points to clearly outline your achievements and how they relate to the responsibilities of a Team Leader.
Showcase Your Personality: Metro Pubs values individuality, so let your personality shine through in your application. Use a friendly tone and express your enthusiasm for creating memorable experiences for customers and leading a team.
How to prepare for a job interview at Greene King
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead by example. Share specific instances where you've successfully managed a team or resolved conflicts, showcasing your leadership style and how you motivate others.
✨Emphasise Customer Service
Metro Pubs values customer experience highly. Be prepared to discuss how you ensure customers have a memorable visit. Highlight any previous roles where you provided exceptional service and how you handled difficult situations.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and adaptability. Prepare examples of times when you've had to think on your feet during busy shifts. Discuss how you prioritised tasks and resolved issues efficiently to keep operations running smoothly.
✨Exhibit a Positive Attitude
A can-do attitude is essential for this position. During the interview, convey your enthusiasm for the role and the company. Share how your positive outlook has helped you and your team overcome challenges in the past.