At a Glance
- Tasks: Support the sales team by producing quotes and managing customer enquiries.
- Company: Join Adsyst Automation Ltd, a leader in control systems for over 35 years.
- Benefits: Enjoy 25 days holiday, private health scheme, and access to discounts through Perkbox.
- Why this job: Gain hands-on experience in automation while working in a supportive and dynamic environment.
- Qualifications: A-levels in IT & Mathematics preferred; strong Excel skills are essential.
- Other info: Relaxed dress code with occasional smart attire required for customer interactions.
The predicted salary is between 24000 - 36000 £ per year.
Our company At Adsyst Automation Ltd we understand that our continued success is down to our dedicated team, therefore we invest time and effort in each individual; training and assisting with their personal and professional development, helping them build on their weaknesses and encouraging their strengths. Adsyst Automation Ltd has been providing complex Control Systems for Process Control, Automation and Telemetry to customers worldwide for more than 35 years. We approach each project with a fresh outlook and use our knowledge and partnerships to stay a step ahead of the competition, offering the most advanced and cost effective solutions. Our core skills lie in PLC, SCADA, HMI, MIS, MES, RTU, LV Assemblies, Electrical installation, control system software engineering, data acquisition and bespoke software.
The Role Due to our continued success and growth the opportunity has arisen for an enthusiastic Technical Sales Support to join our Sales team. This is an excellent opportunity with great future prospects for an individual keen to become part of a growing sales department and with interest in the automation and control industry. We are looking for a key member of the Sales and Marketing team who would be responsible for assisting estimators with the day-to-day production of quotations, tender information and other related aspects of the sales process. The role is also responsible for incoming enquiries and will be expected to register the enquiry on our CRM systems, creating the estimate with help from other team members and issue the proposal to the customer in a professional manner providing excellent customer service throughout.
The Technical Sales Support role will be:
- Expected to attend site visits to better understand project requirements and also attend sales events to develop commercial awareness & network with potential customers.
- This is also a fantastic opportunity to gain knowledge on the technical aspects of systems integration in the water industry.
- Expected to keep the Adsyst CRM system up to date which includes the administration of enquiries, chasing of clients through email and telephone calls.
- Keen and willing to gain an understanding of the project life cycle and industry standard technologies / equipment in order to be confident in assisting to produce quotations with input from the sales and engineering teams.
- Assisting with other general office tasks in the sales and marketing team where necessary.
Qualifications / Experience / Knowledge required:
- Relevant qualifications, ideally with IT & Mathematics experience to minimum A-level (ONC/OND/HNC/HND preferred).
- Excellent knowledge and competency with Microsoft Office tools, particularly Excel is essential.
- Familiarity with MS Project and/or Visio would be advantageous.
- Good literacy skills are essential.
- Excellent communication skills and previous customer facing experience is preferred.
- The successful individual will be able to adapt quickly, be motivated to develop and manage their own portfolio of work and be confident in communicating at all levels.
- Above all candidates must be enthusiastic and willing to learn about the process automation industry and technologies.
- Although Adsyst operate a relaxed dress code in the office, this role is sometimes customer facing and requires candidates to be smart and presentable when required.
Package:
- Auto enrolment pension scheme (including Salary Sacrifice/Exchange for Pension Payments if desired).
- 25 days holiday (rising to 30 days after 5 years service).
- Private Health Scheme (after 1 year service).
- Death in Service Plan (after 5 years service).
- Access to our Wellbeing programme operated through COGG.
- Access to our Training Hub (various training courses available).
- Free parking at all our offices (Subject to availability & any company parking policies or parking rotas that may be in effect).
- Access to Perkbox.
- Free quarterly social events, team building days and Christmas party weekend break (partners invited).
Full-time position: Hours: 08:30 – 17:15 Monday to Friday and 8:30 – 16:00pm on Fridays.
Technical Sales Support in Stafford employer: Adsyst
Contact Detail:
Adsyst Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Support in Stafford
✨Tip Number 1
Familiarise yourself with the automation and control industry, especially focusing on PLC, SCADA, and HMI systems. This knowledge will not only help you understand the technical aspects of the role but also impress your interviewers with your enthusiasm and commitment to learning.
✨Tip Number 2
Network with professionals in the field by attending relevant sales events or industry conferences. Building connections can provide valuable insights into the company and its culture, as well as potential referrals that could enhance your application.
✨Tip Number 3
Make sure to brush up on your Microsoft Office skills, particularly Excel, as this is essential for the role. Consider taking a quick online course or tutorial to boost your confidence and demonstrate your commitment to mastering the tools required for the job.
✨Tip Number 4
Prepare to discuss your customer service experience during the interview. Think of specific examples where you've successfully handled inquiries or resolved issues, as this will showcase your ability to provide excellent support to clients in the Technical Sales Support role.
We think you need these skills to ace Technical Sales Support in Stafford
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Technical Sales Support position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in sales support or customer service roles, especially within the automation or control industry. Mention specific skills like CRM management and quotation preparation that align with the job requirements.
Showcase Technical Skills: Since the role requires knowledge of IT and Mathematics, be sure to highlight any relevant qualifications or experiences. Mention your proficiency with Microsoft Office tools, particularly Excel, and any familiarity with MS Project or Visio.
Craft a Professional Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Make sure to convey your willingness to learn about the process automation industry and how you can contribute to the team.
How to prepare for a job interview at Adsyst
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of PLC, SCADA, and other relevant technologies. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.
✨Demonstrate Your Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. This could include handling enquiries or resolving issues effectively.
✨Familiarise Yourself with CRM Systems
Adsyst uses a CRM system for managing enquiries and quotations. If you have experience with similar systems, mention it! If not, show your willingness to learn and adapt quickly.
✨Dress Smartly and Be Presentable
Even though Adsyst has a relaxed dress code, remember that this role is customer-facing at times. Dress smartly for the interview to make a good first impression and show that you take the opportunity seriously.