Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and support internal systems, ensuring optimal performance and user support.
- Company: Join a dynamic organisation focused on system efficiency and employee training.
- Benefits: Enjoy a competitive salary and the chance to work in a supportive team environment.
- Why this job: Be part of a vital role that enhances system functionality and employee training compliance.
- Qualifications: Some experience is desirable but not essential; all backgrounds welcome.
- Other info: Office-based role in West Bromwich, Monday to Friday, 37.5 hours a week.
The predicted salary is between 20000 - 30000 £ per year.
The Systems Administrator manages and supports the organisation's internal systems, including Shopwork, Care Beans, Camascope QCS, and flexi-bee. This role ensures optimal system performance, security, and uptime while supporting employees with basic admin, minor technical issues, and system-related tasks. To also support the training department with training admin in inviting staff to mandatory training courses at Head Office, allocating online training and monitoring training compliance in line with both company and regulator standards.
Key Responsibilities:
- System Maintenance & Administration: Maintain and update internal software platforms (e.g., Shopwork, Camascope, Care Beans, Flexibee, and QCS). Monitor system health and troubleshoot performance issues, or escalate to the systems and monitoring manager when required.
- User Support & Access Management: Manage user accounts, permissions, and roles across systems (e.g. onboarding/offboarding staff). Serve as a first point of contact for internal tech support requests. Document and resolve technical issues efficiently or pass to the systems Manager to fix or support. Work directly with the training department in allocating online and face-to-face training on internal systems and be a point of call for employee training queries, rotas, and working towards a 98% training compliance target.
- Security & Compliance: Enforce IT security protocols and monitor systems for unauthorised access or vulnerabilities. Support compliance with data protection policies (e.g. GDPR, HIPAA if applicable). Coordinate periodic access reviews and audits. Develop documentation for systems processes, configurations, and standard operating procedures. Work closely and be responsive with HR, Operations, and Training department leads to align systems functionality with team needs. Keeping the inbox responsive and flagging to your line manager complex interventional tasks.
About you: Some experience is desirable but not essential.
Candidates with experience of; DBA, Database Administrator, Data Analyst, Commercial Analyst, Analyst, Information Analyst, Client Data Analyst, Database Management, System Administrator, Administrator, IT Administration, IT Maintenance, IT Systems Support, IT Service Desk Technician and IT Systems Support will also be considered for this role.
Systems Administrator in Birmingham employer: Select Lifestyles
Contact Detail:
Select Lifestyles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Administrator in Birmingham
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, such as Shopwork and Care Beans. Having a basic understanding of these platforms will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar organisations. They can provide valuable insights into the company culture and the specific challenges faced by Systems Administrators, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled technical issues in the past. Be ready to share specific examples that highlight your ability to troubleshoot and resolve problems efficiently.
✨Tip Number 4
Show your enthusiasm for continuous learning, especially in IT security and compliance areas like GDPR. Mention any relevant courses or certifications you are pursuing or plan to pursue, as this demonstrates your commitment to staying updated in the field.
We think you need these skills to ace Systems Administrator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to systems administration. Focus on any previous roles where you managed software platforms, provided user support, or enforced IT security protocols.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific systems listed in the job description that you have experience with, and explain how your skills align with the responsibilities outlined.
Showcase Technical Skills: Clearly list any technical skills or certifications you possess that are relevant to the role, such as experience with database management, IT maintenance, or system support. This will help demonstrate your capability to handle the tasks required.
Highlight Soft Skills: Don't forget to mention soft skills that are important for this role, such as communication, problem-solving, and teamwork. These are crucial for managing user support and collaborating with different departments.
How to prepare for a job interview at Select Lifestyles
✨Know Your Systems
Familiarise yourself with the specific systems mentioned in the job description, such as Shopwork and Care Beans. Understanding their functionalities will help you demonstrate your capability to manage and support them effectively.
✨Showcase Problem-Solving Skills
Be prepared to discuss how you've handled technical issues in the past. Employers appreciate candidates who can troubleshoot and resolve problems efficiently, so have a few examples ready to share.
✨Highlight Team Collaboration
Since the role involves working closely with various departments, emphasise your experience in collaborating with teams. Share examples of how you've successfully worked with HR or training departments to achieve common goals.
✨Understand Compliance and Security
Brush up on data protection policies like GDPR and any relevant security protocols. Being knowledgeable about these areas shows that you take compliance seriously and are aware of the responsibilities that come with the role.
