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For Companies At a Glance
- Tasks: Be the face of our showroom, guiding customers from consultation to post-sale support.
- Company: Join a leading importer and retailer of natural stone and tiling products with multiple UK showrooms.
- Benefits: Enjoy a competitive salary, 4-5 weeks holiday, birthday off, and employee discounts.
- Why this job: This role offers a creative environment, strong team collaboration, and a focus on exceptional customer service.
- Qualifications: Retail experience, strong communication skills, and a flair for design are preferred.
- Other info: Work Monday to Saturday, with Sundays and Bank Holidays off; comprehensive training provided.
About the Role
Hawk3 Talent solutions are currently working with a leading importer and retailer specializing in natural stone and tiling products. Our rapidly growing and reputable client operates multiple showrooms across the UK, and are currently seeking a motivated Showroom Sales Consultant for our Cheltenham location.
As a Sales Consultant, you will be the face of the company in our showroom, providing expert guidance and support to customers throughout their buying journey from initial consultation to post-sale advice. This role combines excellent customer service with product knowledge and sales expertise in a consultative environment.
Key Responsibilities
- Offer expert advice on our product range to meet customer design briefs and project requirements.
- Identify solutions for customer tile projects by recommending the most suitable products.
- Build and maintain strong customer relationships, managing the sales process from enquiry through to order completion and delivery coordination.
- Collaborate within a dynamic team, sharing product knowledge and technical insights.
- Handle customer communications via phone and email, process payments, arrange sample dispatch, follow up on sales leads, and provide aftercare service.
Skills and Experience
- Retail Experience preferably within the Luxury products industry.
- A creative flair and an eye for colour are advantageous.
- Strong sales motivation with a passion for delivering exceptional customer service.
- Ability to prioritize tasks effectively in a fast-paced environment.
- Excellent verbal and written communication skills.
- Well-organized and computer literate, with a good grasp of basic mathematics.
Benefits of the Role:
- Competitive salary in a non-target driven, customer-focused environment.
- 4 weeks holiday annually, increasing to 5 weeks after qualifying service.
- Birthday day off after qualifying period, plus bank holidays and Christmas Eve off.
- Employee Assistance Programme and access to Mental Health First Aiders.
- Cycle to Work Scheme and optional pension plan.
- Company sick pay and death in service benefits after qualifying periods.
- Private healthcare after three years of service.
- Regular eye tests for display screen equipment users.
- Employee discounts, travel cost reimbursements, and access to additional perks via a dedicated app.
- Comprehensive induction and ongoing training.
Working Hours
Showroom hours: Monday to Saturday, 9:30 AM - 5:30 PM. Closed Sundays and Bank Holidays. One weekday off per week.
If you would like to apply for the role of Showroom Sales Consultant then please email your CV to (url removed) or call Jade on (phone number removed). Closing date is 25.7.2025. Please note this could change subject to suitable applications.
Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.
By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Showroom Sales Consultant employer: Hawk 3 Talent Solutions
Contact Detail:
Hawk 3 Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Sales Consultant
✨Tip Number 1
Familiarise yourself with the product range offered by the company. Understanding the different types of natural stone and tiling products will not only boost your confidence but also enable you to provide expert advice to customers, which is crucial for a Showroom Sales Consultant.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will help you refine your ability to communicate effectively and build relationships, which are key aspects of the role.
✨Tip Number 3
Research the latest trends in interior design and tiling. Being knowledgeable about current styles and colour schemes will allow you to connect with customers on a deeper level and offer tailored solutions that meet their design briefs.
✨Tip Number 4
Network with professionals in the retail and luxury products industry. Attend local events or join online forums to gain insights and tips from others in similar roles, which can give you an edge during the interview process.
We think you need these skills to ace Showroom Sales Consultant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Showroom Sales Consultant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly showcases your relevant retail experience, particularly in luxury products. Highlight any achievements in sales and customer service that demonstrate your ability to excel in this role.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and sales. Mention specific examples of how you've successfully assisted customers in the past and how you can bring that expertise to the showroom.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Hawk 3 Talent Solutions
✨Know Your Products
Familiarise yourself with the range of natural stone and tiling products offered by the company. Being able to discuss specific products and their benefits will demonstrate your expertise and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to meet customer needs, as this role heavily relies on strong customer relationships.
✨Demonstrate Sales Motivation
Be ready to discuss your sales achievements and what motivates you in a sales environment. Share any strategies you've used to close deals or exceed targets, as this will show your potential employer that you're driven and results-oriented.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and product training. This not only shows your interest in the role but also helps you assess if the company is the right fit for you.
