Sanlorenzo Technical Aftersales Manager
Sanlorenzo Technical Aftersales Manager

Sanlorenzo Technical Aftersales Manager

Southampton Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage aftersales for luxury motor yachts, ensuring a smooth experience for owners.
  • Company: Join a leading name in the luxury yacht sector with a prestigious fleet.
  • Benefits: Enjoy international travel, a dynamic work environment, and opportunities for professional growth.
  • Why this job: Be part of a respected team delivering exceptional service and building long-term client relationships.
  • Qualifications: Strong technical knowledge of yacht systems; experience in commissioning or service roles preferred.
  • Other info: Flexible travel required; ideal for those passionate about luxury and marine industries.

The predicted salary is between 43200 - 72000 £ per year.

We’re recruiting on behalf of a leading name in the luxury yacht sector for a Technical Aftersales Manager to support the delivery and ongoing ownership of a prestigious fleet of new motor yachts. This is an exciting opportunity to join a highly respected team and play a key role in ensuring an exceptional experience for yacht owners from handover through to aftercare.

In this customer-facing, technically focused role, you’ll manage the entire aftersales process. Acting as the main point of contact for owners, captains, surveyors, and the shipyard, you will travel internationally to oversee commissioning, sea trials, and technical issue resolution. Your goal: ensure every owner’s journey is smooth, professional, and exceeds expectations.

Key Responsibilities:
  • Deliver a five-star client experience from factory handover to aftersales support
  • Attend commissioning and sea trials overseas and sign off vessels pre-delivery
  • Handle all warranty and technical matters, working closely with global partners
  • Maintain proactive communication with clients and captains
  • Monitor warranty costs and ensure efficient cost recovery
  • Help shape a high-quality aftersales service offer that builds long-term client loyalty
About You:
  • Strong technical knowledge of large yacht systems, construction or operations
  • Experience in yacht commissioning, warranty, or service roles preferred
  • Excellent communication and relationship management skills
  • Commercial awareness and a polished, professional manner
  • Must be flexible and available to travel internationally at short notice
  • Experience in the luxury or marine industry is highly desirable

Sanlorenzo Technical Aftersales Manager employer: Marine Resources Recruitment Ltd

Join a prestigious leader in the luxury yacht sector as a Technical Aftersales Manager, where you will be part of a highly respected team dedicated to delivering exceptional experiences for yacht owners. With a strong emphasis on professional development and a culture that values excellence, you will have the opportunity to travel internationally, engage with clients, and shape a high-quality aftersales service that fosters long-term loyalty. This role not only offers competitive benefits but also places you at the forefront of the luxury marine industry, ensuring your contributions are both meaningful and rewarding.
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Contact Detail:

Marine Resources Recruitment Ltd Recruiting Team

suzie.brushett@marineresources.co.ukJo

StudySmarter Expert Advice 🤫

We think this is how you could land Sanlorenzo Technical Aftersales Manager

✨Tip Number 1

Familiarise yourself with the luxury yacht sector and the specific brands that are prominent in the market. Understanding the nuances of different yacht systems and operations will give you an edge during interviews.

✨Tip Number 2

Network with professionals in the marine industry, especially those who have experience in aftersales or commissioning roles. Attend industry events or join relevant online forums to build connections that could lead to referrals.

✨Tip Number 3

Prepare to discuss your previous experiences in customer-facing roles, particularly how you've handled technical issues and client relationships. Be ready to share specific examples that demonstrate your problem-solving skills and ability to exceed client expectations.

✨Tip Number 4

Showcase your flexibility and willingness to travel by highlighting any past experiences where you had to adapt quickly to changing circumstances. This is crucial for a role that requires international travel and on-site problem resolution.

We think you need these skills to ace Sanlorenzo Technical Aftersales Manager

Technical Knowledge of Yacht Systems
Yacht Commissioning Experience
Warranty Management
Excellent Communication Skills
Relationship Management
Commercial Awareness
Professional Manner
Problem-Solving Skills
Client Service Orientation
International Travel Flexibility
Attention to Detail
Project Management
Technical Issue Resolution
Proactive Communication

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Aftersales Manager in the luxury yacht sector. Tailor your application to highlight relevant experiences and skills that align with the job description.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in yacht commissioning, warranty, or service roles. Mention specific projects or situations where you delivered exceptional client experiences or resolved technical issues.

Showcase Communication Skills: Since this role involves significant interaction with clients, captains, and surveyors, demonstrate your excellent communication and relationship management skills. Use examples from past roles to illustrate how you've successfully managed client relationships.

Tailor Your Cover Letter: Craft a compelling cover letter that not only outlines your qualifications but also expresses your passion for the luxury marine industry. Make sure to mention your flexibility and willingness to travel internationally, as this is a key requirement for the role.

How to prepare for a job interview at Marine Resources Recruitment Ltd

✨Showcase Your Technical Knowledge

Make sure to highlight your strong technical knowledge of large yacht systems during the interview. Be prepared to discuss specific examples from your past experiences that demonstrate your expertise in yacht commissioning, warranty, or service roles.

✨Demonstrate Excellent Communication Skills

Since this role involves managing relationships with clients, captains, and surveyors, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've successfully managed client relationships in the past.

✨Prepare for International Travel Questions

Given the international travel aspect of the job, be prepared to discuss your flexibility and availability for travel at short notice. Share any relevant experiences where you had to adapt quickly to travel demands, as this will show your commitment to the role.

✨Understand the Luxury Market

Familiarise yourself with the luxury yacht sector and the expectations of high-end clients. Research the company and its fleet to understand their values and service standards, which will help you tailor your responses to align with their brand and client expectations.

Sanlorenzo Technical Aftersales Manager
Marine Resources Recruitment Ltd
M
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