Prison Custody Officer (Hiring Immediately)
Prison Custody Officer (Hiring Immediately)

Prison Custody Officer (Hiring Immediately)

Pencoed Full-Time 29500 - 31500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support prisoner rehabilitation and maintain a safe environment in a dynamic role.
  • Company: Join G4S, a leader in care and rehabilitation services, committed to making a difference.
  • Benefits: Enjoy a competitive salary, pension, free parking, discounts, and extensive training.
  • Why this job: Make a real impact daily while working in a supportive and inclusive environment.
  • Qualifications: No specific qualifications needed; just bring your resilience and communication skills.
  • Other info: Opportunities for career development and a commitment to equality and diversity.

The predicted salary is between 29500 - 31500 £ per year.

HMP PARC, BRIDGEND

Permanent, Full Time (40 hours per week with various shifts)

Starting Salary £29,500

After 1 Years' service £30,250

After 3 Years' service £31,500

Benefits: Company Pension, free on-site parking, staff canteen, free uniform, access to High Street Shop discounts and extensive training and development.

Be that person who makes a difference every day, the chance to do an extraordinary job.

Are you a good communicator? Do you have resilience? A good listener?

We have a number of openings available for Prison Custody Officers. Prison Custody Officers (PCOs) are key to the effective running of our prisons and we are looking for people who can fit naturally into this role. There is no such thing as a 'typical' Prison Custody Officer. We encourage applications from individuals from a diverse range of backgrounds, who can demonstrate the integrity, resilience and strong communication skills needed to thrive in this role. No specific qualifications or relevant experience is required.

The philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe.

The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment.

You will have a number of key responsibilities that assist Prisoner reform, as well as playing a key role in providing prisoners with structure and routine, making sure they get to work in the morning, are actively engaging in education and the prison regime and are secure in their cell in the evening.

When you join us, you can be sure that you'll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need. In addition, we have recently launched our Development Pathway, which provides clear career development from Prison Custody Officer through to middle manager, should that also be of interest to you.

Your initial training lasts for 8 weeks, where you will receive comprehensive training, which includes Control & Restraint, First Aid, Interpersonal skills and Health & Safety.

Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.

G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care.

Our team has a real opportunity to make a difference and we encourage people to improve the way we operate and develop new ways of working to improve safety and better support prisoners. If you join us, you'll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.

We encourage applications from Welsh speaking candidates.

Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S, and HMPPS and are exempt from the Rehabilitation of Offenders Act. You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.

Prison Custody Officer (Hiring Immediately) employer: G4S

At G4S Care and Rehabilitation Services, we pride ourselves on being an exceptional employer, offering a secure and supportive environment for our Prison Custody Officers at HMP Parc in Bridgend. With a strong focus on employee development through our comprehensive training programmes and clear career progression pathways, we empower our staff to make a meaningful impact in the lives of those they care for. Our inclusive work culture values diversity and encourages all employees to be their authentic selves, ensuring that everyone feels respected and valued in their role.
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Contact Detail:

G4S Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Prison Custody Officer (Hiring Immediately)

✨Tip Number 1

Familiarise yourself with the core values and mission of G4S Care and Rehabilitation Services. Understanding their focus on rehabilitation and dignity for prisoners will help you align your responses during interviews and demonstrate your commitment to their philosophy.

✨Tip Number 2

Highlight any experience you have in roles that require strong communication and interpersonal skills. Even if it's not directly related, showcasing your ability to connect with diverse individuals can set you apart as a candidate who can thrive in this environment.

✨Tip Number 3

Prepare for situational questions by thinking about how you would handle various scenarios that may arise in a prison setting. This could include conflict resolution or supporting someone in distress, which are crucial aspects of the role.

✨Tip Number 4

Research the specific challenges faced by prisons today, such as mental health issues among inmates or the importance of rehabilitation. Being knowledgeable about these topics will show your genuine interest in the role and your readiness to contribute positively.

We think you need these skills to ace Prison Custody Officer (Hiring Immediately)

Strong Communication Skills
Resilience
Active Listening
Interpersonal Skills
Empathy
Conflict Resolution
Teamwork
Problem-Solving Skills
Attention to Detail
Health & Safety Awareness
Ability to Maintain Professional Boundaries
Adaptability
Understanding of Equality and Diversity
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Before applying, take time to understand the responsibilities of a Prison Custody Officer. Familiarise yourself with the skills required, such as resilience, communication, and the ability to treat individuals with dignity and respect.

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the job description. Emphasise any experience in communication, teamwork, or roles that required a strong sense of responsibility.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for making a difference and your understanding of the rehabilitation philosophy. Mention specific examples of how you have demonstrated resilience and effective communication in past experiences.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at G4S

✨Show Your Communication Skills

As a Prison Custody Officer, strong communication is key. Be prepared to demonstrate your ability to listen actively and convey information clearly during the interview. Use examples from past experiences where you effectively communicated in challenging situations.

✨Demonstrate Resilience

The role requires resilience in the face of difficult circumstances. Share instances where you've faced challenges and how you overcame them. This will show your potential employer that you can handle the pressures of the job.

✨Emphasise Integrity and Respect

Integrity and respect are crucial in this role. Be ready to discuss your understanding of these values and how they apply to working with individuals from diverse backgrounds. Highlight any relevant experiences that showcase your commitment to treating others with dignity.

✨Express Your Commitment to Rehabilitation

Since the philosophy of the prison focuses on rehabilitation, express your understanding of this concept and your passion for helping others. Discuss any previous experiences or motivations that align with the goal of supporting prisoners in their reintegration into society.

Prison Custody Officer (Hiring Immediately)
G4S
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  • Prison Custody Officer (Hiring Immediately)

    Pencoed
    Full-Time
    29500 - 31500 £ / year (est.)

    Application deadline: 2027-06-27

  • G

    G4S

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