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- Tasks: Assist customers with orders and queries via phone, email, and live chat.
- Company: Join a dynamic fashion brand known for its vibrant culture and customer focus.
- Benefits: Enjoy remote work options and flexible shifts, plus a competitive hourly rate.
- Why this job: Be part of an exciting team in the fashion industry with opportunities for growth.
- Qualifications: Exceptional customer service skills and availability for full-time shifts required.
- Other info: Must be able to travel to the office in South East London.
Do you have exceptional customer service skills? Are you looking for a new opportunity? Would you like to work for a fast-paced and dynamic fashion brand? If yes, then please continue reading!
We are looking for dedicated Customer Service Agents to join a new and exciting team. Our client, a fabulous fashion organisation, is seeking exceptional staff to support their customers with a wide range of enquiries and queries.
Duties include but are not limited to:
- Placing telephone/mail orders for customers
- Responding to a high volume of queries via email, telephone, and live chat
- Looking up stock for customer requests
- Contacting customers to ascertain data omitted on orders
- Knowledge of all product lines
To be successful in this role, you must be able to work FULL TIME AND COMPLETE VARIOUS SHIFTS: Monday - Friday and 1 in every three weekends.
Remote work:
- Remote work on Monday and Friday
- Remote work on weekends
Shifts ranging between 7:30 am - 9:30 pm, 37.5 hours per week, 3-month CONTRACT. South East London BASED - MUST BE ABLE TO TRAVEL TO THE OFFICE.
If you are interested in fashion and looking for an opportunity to work with an exciting and reputable brand, apply immediately!
Customer Service Advisor | Fashion | £12.82 per hour employer: Love Success
Contact Detail:
Love Success Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor | Fashion | £12.82 per hour
✨Tip Number 1
Familiarise yourself with the fashion industry and current trends. Being knowledgeable about the brand and its products will help you stand out during interviews and demonstrate your passion for the role.
✨Tip Number 2
Practice your communication skills, especially in handling customer queries. Role-playing different customer scenarios can prepare you for the fast-paced environment and show your ability to think on your feet.
✨Tip Number 3
Be ready to discuss your availability and flexibility regarding shifts. Since the role requires working various hours, showing that you can adapt to the schedule will make you a more attractive candidate.
✨Tip Number 4
Network with current or former employees of the company if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Customer Service Advisor | Fashion | £12.82 per hour
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in fast-paced environments. Include specific examples of how you've handled customer queries or resolved issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention why you want to work for this particular brand and how your skills align with their needs.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and adaptability. These are crucial for a Customer Service Advisor role, especially in a dynamic setting.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Love Success
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share any personal experiences or interests related to fashion, as this will demonstrate your genuine interest in the role and the brand.
✨Prepare for Customer Scenarios
Anticipate common customer service scenarios you might face in this role. Be ready to discuss how you would handle difficult customers or high-pressure situations, showcasing your problem-solving skills and ability to remain calm under pressure.
✨Know the Product Lines
Familiarise yourself with the company's product lines before the interview. This knowledge will not only help you answer questions more effectively but also show that you are proactive and genuinely interested in the brand's offerings.
✨Demonstrate Flexibility
Since the role requires working various shifts, be prepared to discuss your availability and willingness to adapt to different schedules. Highlight any previous experience you have with flexible working hours to reassure them of your commitment.
