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- Tasks: Lead and support multiple stores while developing your management skills.
- Company: Join Vision Express, a top UK eyecare provider with over 550 stores.
- Benefits: Enjoy free eyewear, bonuses, discounts, and flexible working hours.
- Why this job: Be part of a diverse team, elevate your career, and make a real impact.
- Qualifications: Experience in store management and exceptional customer service skills required.
- Other info: Flexible working options available to fit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
As a Store Manager Designate at Vision Express, You\’ll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You\’ll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You\’ll also handle administrative tasks such as scheduling, inventory management, and financial reporting.
You\’ll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You\’re responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to \’See More and Be More\’ by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we\’d love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week – we are open to discussing flexible options with you further.
Who are we?
We are Vision Express – with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we\’re sure we will have the perfect solution for you!
Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands.
Who is the perfect candidate?
- Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth
- Support your colleagues in store with your strong leadership and management skills
- Great communication and rapport building to translate professional terminology into language understanding to patients
- Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Confidence, passion, drive and enthusiasm
- Support with the instore recruitment process
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers \’See More and Be More\’.
Anything else you should know?
- Sales and performance-based bonus
- Targeted incentives
- Competitive pension scheme
- Private medical cover for you and your family
- Life Assurance – 4 x your basic annual salary
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation
- Discounts throughout the year for your friends and family
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between
- 33 days annual leave – increasing with your length of service, plus the opportunity to buy or sell holiday
- Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme
- And so much more!
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Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate
✨Tip Number 1
Familiarise yourself with the premium eyewear brands that Vision Express offers, such as Ray-Ban and Prada. Understanding their unique selling points will help you engage effectively with customers and demonstrate your passion for the products during interviews.
✨Tip Number 2
Highlight your experience in managing teams and improving store performance. Be prepared to discuss specific examples of how you've successfully led a team or implemented a store improvement plan in previous roles.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of complex challenges you've faced in retail. Discuss how you approached these situations and the positive outcomes that resulted from your actions.
✨Tip Number 4
Emphasise your commitment to customer service and emotional intelligence. Be ready to share instances where you've gone above and beyond to support customers or colleagues, as this aligns with Vision Express's values.
We think you need these skills to ace Store Manager Designate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you've developed store improvement plans or managed teams. Use specific examples to demonstrate your achievements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your customer service skills and how you can contribute to the Vision Express team. Be sure to address your flexibility regarding working hours.
Showcase Problem-Solving Skills: Provide examples in your application of how you've solved complex problems in previous roles. This could include situations where you improved sales or enhanced customer satisfaction.
Highlight Teamwork and Leadership: Discuss your experience in managing teams and collaborating with colleagues. Emphasise your ability to motivate others and create a positive work environment, as this aligns with Vision Express's values.
How to prepare for a job interview at Vision Express
✨Know the Brand
Familiarise yourself with Vision Express and its premium eyewear brands like Ray-Ban, Oakley, and Prada. Understanding their product offerings and brand values will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Leadership Skills
As a Store Manager Designate, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate, develop, and support colleagues.
✨Emphasise Customer Service
Vision Express values exceptional customer service. Be ready to discuss specific instances where you've gone above and beyond for customers, showcasing your customer obsession and problem-solving skills.
✨Discuss Flexibility
Since the role involves travel between stores and flexible working hours, be open about your ideal working week. Show that you're adaptable and willing to meet the needs of the business while balancing your personal commitments.
