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- Tasks: Welcome guests and provide exceptional service in a vibrant hotel environment.
- Company: Join Aimbridge Hospitality, a global leader with over 1,600 hotels and resorts worldwide.
- Benefits: Enjoy hotel discounts, Wagestream pay access, volunteer days, and staff meals on duty.
- Why this job: Be part of a passionate team that values quality and offers a fun work culture.
- Qualifications: A vibrant personality and a passion for delivering outstanding guest experiences are essential.
- Other info: Work at the Mercure Tunbridge Wells hotel and make a difference every day.
Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide. We collaborate with major brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels of all sizes.
What is in it for you? As part of the Aimbridge team, you will enjoy a range of benefits including:
- Hotel discounts across our portfolio – Staff rates and up to 50% off on food & beverage and spa services
- Wagestream – Access up to 40% of your pay as it is earned, with automatic savings options to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks to take time off for key life events
- Volunteer days – Up to two days per year to support a charity of your choice
- Staff Meals on Duty
A day in the life of… As F&B Assistant, you will be the first point of contact for most guests. Your role involves welcoming guests from around the world with a friendly smile and providing exceptional service. You will work closely with your team to ensure each shift runs smoothly and efficiently, delivering the best guest experience every time. Based at the Mercure Tunbridge Wells hotel, you will be part of a passionate team that values quality over clock-watching.
What do we need from you? To succeed in this role, you should be passionate about delivering an exceptional guest experience and embody our brand standards. At Aimbridge, we believe personality is key. We are looking for someone with a vibrant personality and a genuine flair for hospitality.
F&B Assistant employer: Aimbridge Hospitality
Contact Detail:
Aimbridge Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant
✨Tip Number 1
Familiarise yourself with Aimbridge Hospitality's values and mission. Understanding their commitment to exceptional guest experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your personality! Since they value vibrant personalities, think of ways to express your unique flair for hospitality in conversations or during any informal meet-ups.
✨Tip Number 3
Network with current or former employees of Aimbridge. They can provide insights into the company culture and what it takes to succeed as an F&B Assistant, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to ensure a great experience, as this will resonate well with their focus on guest satisfaction.
We think you need these skills to ace F&B Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the F&B Assistant position. Tailor your application to highlight how your skills and experiences align with what Aimbridge Hospitality is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and passion for hospitality. Mention specific experiences that demonstrate your ability to provide exceptional guest service, as this is crucial for the role.
Highlight Relevant Experience: In your CV, focus on any previous roles in hospitality or customer service. Use bullet points to clearly outline your achievements and responsibilities, making it easy for the hiring team to see your suitability for the F&B Assistant role.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Aimbridge Hospitality
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences where you went above and beyond to provide excellent service, as this aligns with what Aimbridge is looking for in a candidate.
✨Demonstrate Team Spirit
Since you'll be working closely with a team, highlight your ability to collaborate effectively. Prepare examples of how you've worked well in a team setting, ensuring that you convey your commitment to making each shift run smoothly.
✨Emphasise Your Personality
Aimbridge values personality, so let yours shine through! Be genuine and approachable during the interview. Use anecdotes that showcase your vibrant character and how it enhances guest experiences.
✨Prepare for Situational Questions
Expect questions that assess how you would handle various guest scenarios. Think about past experiences where you resolved issues or created memorable moments for guests, and be ready to discuss these in detail.
