Research Transformation Manager

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The EDGE programme (Efficient Delivery for Growth & Excellence) is a high-impact transformation initiative focused on improving operational delivery, driving sustainable growth, and embedding excellence across the business.

We are seeking a Research Transformation Manager to join the Project Management Office (PMO) and play a critical supporting role in ensuring the smooth execution of EDGE workstreams. This role will work closely with EDGE Improvement Owners and cross-functional stakeholders.

This is a unique opportunity to contribute meaningfully to a transformation programme that spans geographies and functions, and to help bring structure, visibility, and momentum to a range of strategic improvement efforts.

Responsibilities:

• Programme Coordination
  Support the end-to-end project lifecycle: planning, execution, monitoring, and closure
  Coordinate stakeholders across functions at the programme level to align timelines and resources
  Contribute to the creation and maintenance of project management documentation and standards
• Support Delivery Progress
  Track progress of assigned solutions or initiatives to ensure momentum is maintained
  Monitor pace, flag delays, and help Improvement Owners keep focus on core programme goals:
  • Revenue Growth
  • Direct Margin Improvement
  • Employee Happiness
  Identify when solutions require leadership attention or realignment with executive goals
• Reporting & Communication
  Prepare monthly executive summaries and regular status reports
  Provide updates to key programme stakeholders
  Ensure structured communication is cascaded across teams — including Research, Operations, Sales, Finance, R&D, and Insights — to build visibility and buy-in
• Support Improvement Owners
  Help brief new Improvement Owners and onboard them into EDGE ways of working
  Identify additional resourcing needs and flag them
  Recommend internal experts who may support initiative success
  Escalate risks, disagreements, or blockers where alignment is required
  Leverage your own experience in project delivery to advise and coach team members

Your Profile:

• 10+ years of experience in project or programme coordination within a complex, matrixed organization
• Ability to manage multiple workstreams and align stakeholders to shared goals
• Clear, structured communicator with a knack for bringing clarity to ambiguity
• Comfortable working in fast-moving, change-oriented environments
• Experience with process improvement, PMO tools, or cross-functional delivery is a strong advantage
• Enthusiasm for structured problem-solving and continuous improvement

Our Values:

Acting with Ownership- Demonstrating individual accountability

Bringing a forward mindset- Being action-oriented, bold and entrepreneurial

Collaborating with Curiosity- Exhibiting teamwork through togetherness

Discussing openly, committing jointly- Sharing your views openly

Embracing empathy- Being egoless & caring

What we Offer:

At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.

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