Floor Manager - Doncaster

Overview

At Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world\\\’s largest luxury goods conglomerate. Across Australia and New Zealand, we have circa 35 stores, a growing online platform and plan to expand year on year. Our head office is based in Sydney CBD.

Join Sephora and be part of the Management team in our Doncaster store, as Floor Manager (Senior Beauty Advisor) on a Full-Time basis. This is your opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.

Opportunity

As a Floor Manager, you will be our Senior Beauty Advisor and you’ll support the Store Manager and Assistant Store Manager in leading the store team in a fast-paced and exciting retail environment to deliver an unbeatable client experience. You\\\’ll play a key role in:

Responsibilities

• Being the role model to your team by showcasing the Sephora experience to customers through embodying Sephora’s DNA of delivering a curated, innovative prestige beauty experience.
• Driving a selling culture to exceed KPI’s and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
• Utilising and interpreting reporting data to support with operational decisions by working closely with the Store Manager, Assistant Store Manager and fellow team of Senior Beauty Advisors.
• Facilitating open communication with your team by providing effective feedback and consistent communication with the Management team.
• Serving as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.

In this role, you will have the opportunity to work across all our categories from beauty, skincare, haircare, and wellness; as well as store functions of sales, management, and back-of-house operations.

Qualifications and Skills

• Open to working a rotating roster to support store needs.
• Previous retail management experience across profit and loss, sales forecasting, people management and training, stock control and visual merchandising.
• Proficiency in Microsoft Office Suite to interpret and input data for daily reporting.
• Hands-on leader on the sales floor who motivates, coaches, and helps store team members succeed.
• Passion for excellent client service and experiential retail to ensure the store represents the Sephora brand.
• A commitment to maintaining a strong, positive culture where everyone is valued, recognized, and enabled to succeed through feedback, coaching, learning, and recognition.
• Drive for results with a history of exceeding sales targets and KPIs.

Please note: Australian Citizens or Permanent Residents only will be considered for this opportunity.

As our busiest days are Thursday to Sunday, the ideal candidate will be able to provide 5 full days of availability across key trading times including late-night, weekend and public holiday trading.

Your application

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. If you require reasonable adjustments to any part of our recruitment process, please share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

Sephora\\’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and keeps pace with the latest trends. The House is built upon the talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. Sephora continues to grow with the Sephora Collection and a bold commitment to new ideas. At every touch point with clients, Sephora provides an unconventional approach that has made it the most loved beauty community in the world. Join us at LVMH, where your talent is at the heart of our collective successes.