Independent Living Wellbeing & Compliance Assistant
Independent Living Wellbeing & Compliance Assistant

Independent Living Wellbeing & Compliance Assistant

Whitehaven Part-Time 19859 - 20726 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Assist in wellbeing and compliance at our Independent Living Scheme, ensuring smooth operations.
  • Company: Join Castles & Coasts Housing Association, a supportive employer focused on community wellbeing.
  • Benefits: Enjoy a competitive salary, flexible hours, and a benefits package tailored for you.
  • Why this job: Make a real impact in people's lives while developing your skills in a friendly team environment.
  • Qualifications: No housing experience needed; customer service skills and good communication are key!
  • Other info: Part-time role with potential to combine with another position for more hours.

The predicted salary is between 19859 - 20726 £ per year.

You don’t need to have experience in working in housing to apply for this role. If you believe

you have the transferrable skills needed, we want to hear from you. The ideal candidate will

have experience and skills in a customer focused role that include:

  • Working independently as well as part of a wider team

  • Organisational skills and good time management

  • Good understanding of Microsoft packages

  • Strong communication skills, both verbally and in writing

  • Using a variety of electronic recording and monitoring systems

  • Maintaining accurate and timely records, Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

  • Whitehaven

  • 30 hours per week

  • Permanent

  • £19.859 – £20,726 per annum – 30 hours p/w (FTE £23,997 – £25,044) + benefits package

Castles & Coasts Housing Association (CCHA) is currently looking to recruit a permanent,

part-time, (30 hours per week) Wellbeing and Compliance Assistant, working at our

Independent Living Scheme in Whitehaven, with a salary of £19.859 – £20,726 per annum – 30 hours p/w (FTE £23,997 – £25,044).

You may also be interested in our Scheme Officer role (Home

Ownership) role 10 hours per week, £8,463 per annum (FTE £23,337), also

based in Whitehaven. These are two separate roles with different terms and conditions and

would require a separate application. We would consider an applicant working both roles

Independent Living Wellbeing & Compliance Assistant employer: Castles and Coasts Housing Association

At Castles & Coasts Housing Association, we pride ourselves on being an inclusive and supportive employer, dedicated to fostering a positive work culture in Whitehaven. Our commitment to employee growth is reflected in our comprehensive benefits package and opportunities for professional development, ensuring that every team member can thrive while making a meaningful impact in the community.
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Contact Detail:

Castles and Coasts Housing Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Independent Living Wellbeing & Compliance Assistant

✨Tip Number 1

Highlight your customer service experience in your conversations. Since the role emphasizes a customer-focused approach, be ready to share specific examples of how you've successfully interacted with clients or customers.

✨Tip Number 2

Demonstrate your organizational skills during any discussions. You can mention how you manage your time effectively and keep track of multiple tasks, which is crucial for this position.

✨Tip Number 3

Familiarize yourself with Microsoft packages and electronic recording systems. Being able to discuss your proficiency with these tools will show that you're prepared for the technical aspects of the job.

✨Tip Number 4

Practice your communication skills. Since strong verbal and written communication is key, consider preparing a few points about your previous experiences where effective communication made a difference.

We think you need these skills to ace Independent Living Wellbeing & Compliance Assistant

Customer Service Skills
Organisational Skills
Time Management
Proficiency in Microsoft Office Suite
Strong Verbal Communication
Strong Written Communication
Experience with Electronic Recording Systems
Attention to Detail
Record Keeping
Team Collaboration
Ability to Work Independently
Adaptability
Problem-Solving Skills

Some tips for your application 🫡

Highlight Transferable Skills: Even if you don't have direct experience in housing, emphasize your transferable skills from previous customer-focused roles. Make sure to mention your organizational skills, time management, and ability to work both independently and as part of a team.

Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples of how you've effectively communicated in past positions. This can include verbal and written communication, so consider including relevant experiences in your CV or cover letter.

Familiarize with Microsoft Packages: Demonstrate your proficiency in Microsoft packages by mentioning specific programs you are comfortable with. If you have used these tools in previous jobs, be sure to highlight that experience in your application.

Detail Your Record-Keeping Experience: If you have experience using electronic recording and monitoring systems, make sure to detail this in your application. Highlight your ability to maintain accurate and timely records, as this is a key aspect of the role.

How to prepare for a job interview at Castles and Coasts Housing Association

✨Highlight Your Transferable Skills

Even if you don't have direct experience in housing, focus on the skills you've gained in customer-focused roles. Be ready to share specific examples of how these skills can be applied to the Wellbeing and Compliance Assistant position.

✨Demonstrate Strong Communication Skills

Prepare to showcase your verbal and written communication abilities. You might be asked to explain how you would handle various scenarios, so practice articulating your thoughts clearly and confidently.

✨Showcase Your Organizational Skills

Since the role requires good time management and organizational skills, think of instances where you've successfully managed multiple tasks or projects. Be prepared to discuss your methods for staying organized and meeting deadlines.

✨Familiarize Yourself with Microsoft Packages

Make sure you're comfortable with Microsoft Office tools, as they are essential for this role. If possible, mention any specific experiences you've had using these tools to maintain records or communicate effectively.

Independent Living Wellbeing & Compliance Assistant
Castles and Coasts Housing Association
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