At a Glance
- Tasks: Lead the team and manage store operations, ensuring safety and excellent customer service.
- Company: Join bp retail, a leader in customer service and innovation in the retail market.
- Benefits: Enjoy flexible hours, management bonuses, discounts, wellbeing services, and career progression.
- Why this job: Be part of a dynamic team that values safety, customer satisfaction, and personal growth.
- Qualifications: Looking for leaders with retail experience who can motivate and develop their team.
- Other info: Apply easily with your CV and discover more about bp retail online.
The predicted salary is between 28800 - 42000 £ per year.
Assistant Store Manager
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer-facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get
- Management bonus (up to 11.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in-store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista-style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
What we’re looking for
We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.
What you are responsible for
As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe.
- Making sure that the safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority.
- Ensuring legal and safety compliance through all of the store’s operations e.g., food safety, underage sales, forecourt operations.
- Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement.
- Supporting the team’s management, including engagement of the store team, development, training, recruitment, and other people-related tasks.
How to apply – simply click on apply and have an up-to-date CV ready!
You can find out more about bp retail here.
#J-18808-Ljbffr
Contact Detail:
Advanced Web Ventures, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with bp's values and mission. Understanding what drives the company will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your leadership experience in retail settings. Be prepared to share specific examples of how you've motivated a team, improved customer service, or handled operational challenges in previous roles.
✨Tip Number 3
Research common safety and compliance regulations relevant to retail operations. Being knowledgeable about these areas will demonstrate your commitment to maintaining a safe environment for both customers and staff.
✨Tip Number 4
Prepare to discuss your approach to continuous improvement. Think of instances where you've implemented changes that enhanced customer satisfaction or streamlined operations, as this aligns with bp's focus on driving excellence.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail and leadership experience. Focus on specific achievements that demonstrate your ability to manage a team and improve customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of bp's values. Mention how your skills align with the responsibilities of an Assistant Store Manager, particularly in safety and customer service.
Highlight Team Management Skills: In your application, emphasise your experience in team management, training, and development. Provide examples of how you've successfully engaged and motivated a team in previous roles.
Showcase Customer Service Excellence: Include specific instances where you have improved customer service or operational efficiency. This could be through initiatives you led or feedback you implemented from customers.
How to prepare for a job interview at Advanced Web Ventures, LLC
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others to achieve their goals.
✨Understand Safety and Compliance
Familiarise yourself with safety regulations and compliance standards relevant to retail operations. Be ready to discuss how you would ensure these standards are met in the store, particularly regarding food safety and customer interactions.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Be prepared to explain how you would instil a customer-first mindset within your team.
✨Prepare for Team Development Questions
The role involves training and developing team members. Reflect on your approach to mentoring and coaching others. Be ready to share strategies you would use to engage and develop your team effectively.