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For Companies At a Glance
- Tasks: Lead strategic carrier agreements and enhance client relationships in the insurance sector.
- Company: Join Howden, a global leader in insurance with a vibrant culture and 18,000 passionate employees.
- Benefits: Enjoy flexible working hours, hybrid options, and a supportive environment that values diversity.
- Why this job: Be part of a dynamic team driving change and making a positive impact in the insurance industry.
- Qualifications: Strong organisational skills, customer-focused mindset, and proficiency in MS Excel required; degree preferred.
- Other info: We offer reasonable adjustments to ensure your success and comfort in the workplace.
The predicted salary is between 43200 - 72000 £ per year.
Carrier Management – Associate Director
Apply locations London time type Full time posted on Posted 3 Days Ago job requisition id R0010738
Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
What is the role?
The job holder will be responsible for the successful delivery of the Group’s strategic carrier agreements. They will work in the development and execution of the Group’s high level insurer strategy and the co-ordination, management and development of strategic insurer relationships. The individual will work closely with the broking business to achieve closer strategic alignment between the insurer client and the Group. The individual will be responsible for delivering engagement and insight services to carrier clients in order to identify opportunities for mutual success.
What will you be doing?
Planning and Strategy:
- Helps to shape business strategy by understanding clients’ current and emerging needs and advising on how Howden Markets can help address them
- Supports delivery of Howden Markets strategic functions (e.g. carrier agreements, portfolio, design etc.)
- Supports Howden Markets team in development and execution of the Group’s high level insurer strategy/digital strategy/data strategy
- Delivers assigned tasks and also contributes to other projects and initiatives, as required
- Provides relevant management information to the Line Manager, as required
- Ability to articulate Howden Group strategy across Howden Broking Group & DUAL
- Helps achieve close strategic alignment between external clients and the Group (e.g. Howden Broking Group and Carrier Partners), or internal clients’ alignment with Howden Markets
- Understanding and delivery of business objectives regarding portfolio strategy and placement
Technology & Account Management:
- Leads the delivery of services to clients (e.g. carrier engagement and insights, dashboards, trading platforms)
- Skilled at data analysis and processing functions, such as, but not limited to, Microsoft Excel
- Keeps client informed, acting as a point of contact for queries to help ensure efficient and effective resolution
- Assists with outlining solution options and making recommendations
- Provides comprehensive data analysis and compiles reports/presentations to support projects
- Creates new business proposals according to business requirements and secures new business orders with new and existing accounts
- Identifies risks, highlighting these to relevant parties in good time and ensuring mitigating action is taken
- Remains aware of the market landscape (e.g. competitors, potential changes/risks, industry standards, new opportunities etc.)
Environment, Customer Focus and Relationships:
- Develops strong relationships with the Business Units within the Group and external stakeholders
- Coordinates, manages and develops strategic client/insurer relationships to ensure delivery meets expectations and is compliant
- Acts as a point of contact for client requirements, issues and queries
- Facilitates smooth communication between various parties within The Group
- Assists with client issues relating to account management and escalates them to Line Manager if needed
- Grows client relationships to help expand future opportunities
- Maintains relationships with third party solution providers
- Maintains relationships with markets/carrier capacity providers where required
Other
- Promotes and instills confidence in Howden Markets services/products across all stakeholders
- Ensures Howden Markets team understands clients requirements and demands
- Consistently delivers an excellent and comprehensive service
- Shares information that could be beneficial to Howden Markets/the Group
- Promotes company values and contributes to a positive culture within Howden Markets.
- Attends external seminars, forums and events where necessary, to positively represent the Group and increase own knowledge and understanding of changing needs and market trends
What do we need from you?
- Understanding of the Howden Markets function
- Understanding of insurance industry and composite/Lloyd’s insurer landscape
- Understanding of London Market operations (Lloyd’s, IUA, LPSO, LPC etc.)
- Highly organised, with good planning/prioritisation/time management skills
- Excellent attention to detail
- Enterprising: able to spot opportunities
- Broad vision: sees connections and big picture
- Customer-focused approach
- Strong inter-personal skills
- Consultative and collaborative nature
- Ability to manage expectations
- Excellent listening and communication skills
- Highly proficient user of MS Excel and Power Point
- Educated to degree standard (desirable, but not essential)
- ACII qualified
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new
- We support each other in the small everyday moments and the bigger challenges
- We are determined to make a positive difference at work and beyond
Reasonable adjustments
We\’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you\’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
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Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Carrier Management - Associate Director
✨Tip Number 1
Familiarise yourself with Howden's culture and values. Understanding what makes us unique will help you align your approach during interviews and discussions, showcasing how you can contribute to our collaborative environment.
✨Tip Number 2
Network within the insurance industry, particularly focusing on the London Market. Attend relevant events or seminars to meet potential colleagues and gain insights into current trends, which can be beneficial in your conversations with us.
✨Tip Number 3
Brush up on your data analysis skills, especially with Microsoft Excel. Being able to demonstrate your proficiency in handling data and creating insightful reports will be crucial for the role and can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience in managing client relationships and strategic partnerships. Highlight specific examples where you've successfully aligned client needs with business objectives, as this is a key aspect of the Associate Director role.
We think you need these skills to ace Carrier Management - Associate Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Carrier Management - Associate Director position. Tailor your application to highlight how your skills and experiences align with the job description.
Craft a Compelling CV: Your CV should clearly showcase your relevant experience in carrier management, strategic planning, and relationship building. Use bullet points for clarity and ensure it is well-structured, highlighting key achievements that demonstrate your capabilities.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and Howden's culture. Discuss specific examples from your past that illustrate your ability to manage strategic relationships and deliver insights, as mentioned in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Howden
✨Understand the Company Culture
Before your interview, take some time to research Howden's culture and values. They pride themselves on collaboration and a no-limits mindset, so be prepared to discuss how your own values align with theirs.
✨Showcase Your Industry Knowledge
Given the role's focus on the insurance industry, make sure you brush up on current trends and challenges within the sector. Be ready to discuss how your understanding of the London Market operations can contribute to Howden's strategic goals.
✨Demonstrate Strong Analytical Skills
As the position requires data analysis and reporting, be prepared to share examples of how you've successfully used tools like Microsoft Excel in previous roles. Highlight any specific projects where your analytical skills made a significant impact.
✨Prepare for Relationship Management Questions
Since the role involves developing strong relationships with clients and stakeholders, think of examples from your past experiences where you've successfully managed client expectations or resolved issues. This will showcase your interpersonal skills and customer-focused approach.
