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- Tasks: Join our team to ensure exceptional customer service and operational excellence.
- Company: Smartestenergy is a global leader in energy solutions with offices in the UK, US, and Australia.
- Benefits: Enjoy flexible working options, including remote work for up to 30 days a year.
- Why this job: Be part of a diverse team making a global impact in the energy sector.
- Qualifications: Strong organisational skills, attention to detail, and proficiency in IT applications required.
- Other info: Hybrid working model with 2 days in the office and 3 days at home.
The predicted salary is between 28800 - 43200 £ per year.
Begin your Smartestenergy career journey in one of our operational departments, learning and developing your skills to play a key role in the delivery of operational excellence. The Energy Operations Executive will be working with colleagues as part of a team to ensure that our operational expectations are exceeded and exceptional customer service is delivered through every interaction.
Working in our operations department you will have the opportunity to work across a variety of tasks in functions covering our customer journey from initial contracting and onboarding to metering, billing and debt to build on your skills and develop your career with Smartestenergy. You will be open to change and transition as your career and business needs develop and be an advocate to our customers at every stage of their journey.
You will need strong organisational skills, attention to detail, and the ability to adapt to a fast-paced environment.
What skills/experience do I need to be successful?
- Strong organisational skills
- A good standard of numerical skill
- Excellent attention to detail with strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Show initiative and have the drive to see activities through
- Ability to work independently and collaboratively in a team environment
- Flexibility to adapt to changing environments and shifting priorities
- Proficient in using various IT applications, including Microsoft Excel, Word and Outlook
What sets us apart?
- Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
- Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritise work-life balance, recognising that your well-being matters.
- Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
What does hybrid working mean to us? Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
What happens next? Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to join us on our journey to digitise, decarbonise, and localise the future of energy? Apply now. We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs.
Energy Executive employer: SmartestEnergy
Contact Detail:
SmartestEnergy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Executive
✨Tip Number 1
Familiarise yourself with the energy sector and Smartestenergy's role within it. Understanding the company's mission and values will help you align your responses during interviews and demonstrate your genuine interest in the position.
✨Tip Number 2
Network with current or former employees of Smartestenergy on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and operational expectations, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've demonstrated strong organisational skills and attention to detail in previous roles. Having concrete examples ready will showcase your suitability for the Energy Executive position.
✨Tip Number 4
Stay updated on industry trends and changes in the energy market. Being knowledgeable about current events and innovations can help you stand out as a candidate who is proactive and engaged with the field.
We think you need these skills to ace Energy Executive
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Energy Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your strong organisational skills, attention to detail, and numerical abilities in your CV and cover letter. Provide specific examples of how you've demonstrated these skills in previous roles.
Showcase Teamwork and Adaptability: Since the role involves working collaboratively, include examples of successful teamwork in your application. Also, mention instances where you've adapted to changing environments or priorities.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention your understanding of Smartestenergy's commitment to diversity and inclusion, and how you can contribute to their goals.
How to prepare for a job interview at SmartestEnergy
✨Showcase Your Organisational Skills
During the interview, be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects. Highlight your ability to prioritise and stay organised, as these skills are crucial for the Energy Executive role.
✨Demonstrate Attention to Detail
Be ready to explain how you ensure accuracy in your work. You might want to share instances where your attention to detail helped solve a problem or improve a process, as this is key in delivering exceptional customer service.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since excellent communication is vital for this role, consider preparing answers that demonstrate your interpersonal skills and ability to collaborate with team members.
✨Embrace Flexibility and Adaptability
Prepare to discuss how you've adapted to changing environments or priorities in previous roles. This will show your potential employer that you're open to change and can thrive in a fast-paced setting.
