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- Tasks: Lead and manage the Tax Services team, ensuring exceptional client service and operational efficiency.
- Company: Join Aztec Group, a growing partner in tax services, committed to client success and innovation.
- Benefits: Enjoy professional development training, potential for remote work, and a collaborative team culture.
- Why this job: Be part of a dynamic team shaping tax services while influencing strategic initiatives and client satisfaction.
- Qualifications: Strong leadership skills, experience in tax services, and a passion for client engagement are essential.
- Other info: Opportunity to influence technology solutions and contribute to group-wide strategic objectives.
The predicted salary is between 43200 - 72000 £ per year.
This new role will contribute to the overall success of the Aztec Group through the leadership of our Tax Services team in the UK, developing our client service offerings as we continue to expand as a partner to our clients.
The role will lead the ongoing tax service delivery to our clients and contribute to the transformation of our tax services offering and the team that delivers them. There will also be opportunity to influence broader, Group-wide strategic Tax Services initiatives and objectives.
Reporting to the Group Head of Tax Services, the individual will be a leader within the wider Group, with responsibility for leading operations within the jurisdiction in line with existing requirements, and identifying and implementing new services and revenue streams.
Key responsibilities
- You will build, lead and manage a strong, engaged and growing Tax Services team who go above and beyond to deliver the service we’re renowned for.
- Be accountable and responsible for the jurisdictional P&L for the Tax Services team.
- Assist in the development of a jurisdictional growth strategy and implementation plan for our UK Tax Services team.
- Partner with internal and external stakeholders to identify, pursue and deliver new services and operating models.
- Influence the design and implementation of technology-based solutions that drive exceptional client service, excellent user experience and deliver operational efficiencies.
- Work closely and collaboratively with Business Development (“BD”) and Marketing teams to position Aztec as an industry leader.
- Ensure effective use of client relationship management systems and processes to maximise client knowledge, increase revenue opportunities, and maximise client satisfaction.
- Provide the business and Aztec’s clients with relevant local tax trends.
- Contribute actively to Group-wide strategic initiatives and objectives.
- Develop and deliver the client service strategy to existing clients and into the wider marketplace.
- Ensure consistent and high-quality service delivery to Tax Services clients.
- Manage and maximise client satisfaction of Tax Services clients.
- Effective line management, engagement and development of the Tax Client Services team.
Governance
- Lead the Tax Services team in the UK.
- Participate in UK leadership team meetings and related matters.
- Support the Group Head of Tax Services with the leadership of the Tax Services business at a Group level.
KPIs
- Tax Services UK revenue.
- Tax Services UK gross margin.
- Productivity of the UK Tax Services team.
- Cash collection/debtor days of the UK Tax Services team.
- Satisfaction of UK Tax Services clients.
- Engagement of UK Tax Services team staff.
- Level of operational and/or compliance-related incidents and their significance.
Team
- Tax Client Services team.
We will provide the training, both in-house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
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Contact Detail:
Aztec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director - Tax Services ›
✨Tip Number 1
Network with professionals in the tax services industry. Attend relevant conferences, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can give you insights into the company culture and expectations.
✨Tip Number 2
Stay updated on the latest tax regulations and trends in the UK. Demonstrating your knowledge during interviews can set you apart as a candidate who is proactive and well-informed about the industry.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you've successfully managed teams or projects. Highlighting your ability to lead and develop a team will resonate well with the responsibilities of this role.
✨Tip Number 4
Familiarise yourself with Aztec Group's values and mission. Tailoring your conversations to align with their goals and demonstrating how you can contribute to their success will make a strong impression during the interview process.
We think you need these skills to ace Associate Director - Tax Services ›
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in tax services and leadership roles. Emphasise your ability to manage teams and develop client service strategies, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for tax services and your vision for leading a team. Mention specific examples of how you've successfully implemented new services or improved client satisfaction in previous roles.
Showcase Leadership Skills: Demonstrate your leadership capabilities by providing examples of how you've built and managed teams. Highlight any experience you have in developing growth strategies and collaborating with stakeholders.
Research Aztec Group: Familiarise yourself with Aztec Group's values, mission, and recent developments in their tax services. This knowledge will help you tailor your application and show your genuine interest in the company.
How to prepare for a job interview at Aztec
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Associate Director - Tax Services role. Familiarise yourself with the key responsibilities, such as leading the Tax Services team and developing client service offerings. This will help you articulate how your experience aligns with their needs.
✨Showcase Leadership Skills
As this role involves leading a team, be prepared to discuss your leadership style and past experiences. Share examples of how you've successfully managed teams, driven engagement, and delivered exceptional client service in previous roles.
✨Demonstrate Strategic Thinking
The position requires contributing to broader strategic initiatives. Be ready to discuss your approach to developing growth strategies and implementing new services. Highlight any relevant experiences where you've influenced change or improved service delivery.
✨Prepare for Client Relationship Management
Since client satisfaction is crucial, think about how you've built and maintained strong client relationships in the past. Prepare to share specific examples of how you've maximised client knowledge and increased revenue opportunities through effective relationship management.
