At a Glance
- Tasks: Support staffing needs by managing bookings and liaising with staff and agencies.
- Company: Join Frimley Health NHS Foundation Trust, a leading healthcare provider committed to inclusivity.
- Benefits: Enjoy flexible working hours, remote options, and excellent development opportunities.
- Why this job: Be part of a vital team that ensures our hospitals run smoothly and efficiently.
- Qualifications: Strong admin skills, IT proficiency, and a proactive attitude are essential.
- Other info: This role includes weekend shifts and offers a supportive work-life balance.
Join Our Team and Help Keep Our Hospitals Running Smoothly. This is a great opportunity to be part of a friendly and fast-paced team that plays a key role in making sure our hospitals are safely and efficiently staffed. We are looking for a Temporary Staffing Assistant to support the vital work of our Temporary Staffing Service.
What Youβll Be Doing:
- Be a main point of contact for bank and agency staff, departments, and external agencies.
- Advertise and fill vacant shifts using bank staff where possible, helping reduce agency reliance.
- Process bookings accurately ensuring shifts are covered safely.
- Maintain accurate records of staff availability, compliance, and shift details.
- Manage queries about shifts and pay, providing clear guidance and support.
- Support with agency invoices, recruitment, and onboarding admin.
What Weβre Looking For:
- Strong admin and communication skills, ideally within a busy office or NHS setting.
- Confidence using IT systems and updating data accurately.
- A proactive, flexible attitude and the ability to juggle multiple tasks.
- Great attention to detail and a team-focused approach.
Our service runs 7 days a week and hours will include weekends/bank holiday and involve staggered start and finish times to meet the demands of the service. Late shifts and weekends will most likely be remote working (8am-8pm Monday to Friday and 8am-4pm at weekends and Bank Holidays).
The role will include the following:
- Excellent telephone manner and good interpersonal skills.
- Liaising with external agencies via phone and email to source suitable staff to help cover shortages across the Trust.
- To deploy temporary staff through the bank staff management system into available shifts in accordance with their deployment permissions, ensuring that policies regarding working hours are adhered to.
- To ensure the receipt of all compliance checklists and associated information in relation to agency workers.
- Answering various email and telephone queries.
- Inputting data.
- Keeping spreadsheets up to date.
- Utilising a computer-based system to fill and amend shifts.
- Speaking with managers on a daily basis regarding their requirements.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first-class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work-life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Temporary Staffing Assistant Frimley Health NHS Foundation Trust employer: Frimley Health NHS Foundation Trust
Contact Detail:
Frimley Health NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Temporary Staffing Assistant Frimley Health NHS Foundation Trust
β¨Tip Number 1
Familiarise yourself with the NHS staffing processes and terminology. Understanding how temporary staffing works within the NHS will give you an edge in conversations and show your commitment to the role.
β¨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since you'll be liaising with various stakeholders, being clear and confident in your communication will help you stand out.
β¨Tip Number 3
Get comfortable with data management tools and spreadsheets. As the role involves maintaining accurate records, showcasing your proficiency in these areas during interviews can demonstrate your readiness for the job.
β¨Tip Number 4
Be prepared to discuss your flexibility and ability to manage multiple tasks. The role requires juggling various responsibilities, so sharing examples of how you've successfully managed similar situations in the past will be beneficial.
We think you need these skills to ace Temporary Staffing Assistant Frimley Health NHS Foundation Trust
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Temporary Staffing Assistant. Emphasise your administrative and communication skills, especially if you have experience in a busy office or NHS setting.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific examples of how your proactive attitude and attention to detail will contribute to the team at Frimley Health NHS Foundation Trust.
Highlight IT Proficiency: Since the role requires confidence in using IT systems, be sure to mention any relevant software or systems you are familiar with. Provide examples of how you've used technology to manage data or improve processes in previous roles.
Prepare for Queries: Anticipate potential questions about your experience and how you would handle various scenarios related to staffing and shift management. Being prepared will help you convey your suitability for the role during any follow-up communications.
How to prepare for a job interview at Frimley Health NHS Foundation Trust
β¨Showcase Your Communication Skills
As a Temporary Staffing Assistant, you'll be the main point of contact for various stakeholders. Make sure to demonstrate your excellent telephone manner and interpersonal skills during the interview. Practice clear and concise communication to show you can handle queries effectively.
β¨Highlight Your Admin Experience
This role requires strong administrative skills, so be prepared to discuss your previous experience in busy office environments. Bring examples of how you've managed data, maintained records, and processed bookings accurately to illustrate your capabilities.
β¨Demonstrate Flexibility and Proactivity
The job involves juggling multiple tasks and working flexible hours. Share instances where you've successfully adapted to changing priorities or taken the initiative to solve problems. This will show that you're ready for the fast-paced nature of the role.
β¨Familiarise Yourself with IT Systems
Confidence in using IT systems is crucial for this position. Before the interview, brush up on any relevant software or systems you might encounter. If possible, mention specific tools you've used in the past to manage shifts or data, as this will highlight your technical proficiency.