At a Glance
- Tasks: Coordinate patient access, manage appointments, and ensure smooth billing processes.
- Company: Join Southcoast Health, a top-rated not-for-profit health system in Massachusetts and Rhode Island.
- Benefits: Enjoy competitive pay, generous time off, tuition assistance, and a supportive work culture.
- Why this job: Be part of a community-focused team that values diversity and offers professional growth opportunities.
- Qualifications: Requires an Associate's Degree, customer service skills, and experience in healthcare settings.
- Other info: Flexible hours with shifts including evenings and weekends; must be vaccinated or exempt.
Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!
We are searching for a talented Radiology Unit Coordinator.
Hours: 24 flex 40hrs
Shift: Day/Evening shift with every 5th weekend and holiday rotation; 4:00pm - 8:00pm, 7:00am - 3:30pm, 7:30am - 4:00pm and 11:30am - 8:00pm
Location: Tobey Hospital – Wareham, MA
A career at Southcoast Health offers you:
- A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
- Competitive pay and comprehensive benefits package
- Generous Earned Time Off Package
- Employee Wellbeing Program
- 403B Retirement Plan with company match
- Tuition assistance / Federal Loan Forgiveness programs
- Professional growth opportunities and customized leadership training
Southcoast Health is an Equal Opportunity Employer.
Responsibilities: Under the general supervision of the Manager/Office Coordinator or designee, perform all patient access duties to facilitate appropriate billing and optimal reimbursement to the organization in accordance with various external regulations. Responsible for transcribing orders, scheduling appointments, advanced registration functions, co-pay collection and maintain work lists and work queues. Perform a wide variety of reception duties including image access functions as part of the film library.
Qualifications: Associates Degree plus additional specialized training (film library) or equivalent knowledge and experience required. Medical Terminology Certificate desired. Excellent customer service, telephone skills and etiquette required. Strong computer skills including proficiency with medical based programs. Experience with electronic medical record, hospital patient registration systems, business office machines, and handling cash required. Prior work experience in a hospital or medical office practice setting in patient access, patient accounts or customer service preferred. Microsoft Office desired. Over three years related health care experience preferred concentrating in radiology. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
Compensation: Pay rate will be determined based on level of experience. Pay Range USD $18.04 - USD $27.81 /Hr.
Rotation Schedule Requirement: Every 5th weekend
Radiology Unit Coordinator employer: Southcoast Health System, Inc.
Contact Detail:
Southcoast Health System, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Radiology Unit Coordinator
✨Tip Number 1
Familiarise yourself with the specific duties of a Radiology Unit Coordinator. Understanding the nuances of patient access duties, scheduling, and billing processes will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the healthcare field, especially those working in radiology or patient access roles. Attend local health events or join relevant online forums to make connections that could lead to job referrals.
✨Tip Number 3
Brush up on your customer service skills, as they are crucial for this role. Practising how to handle difficult situations or patient inquiries can give you an edge in demonstrating your suitability for the position.
✨Tip Number 4
Research Southcoast Health’s values and community initiatives. Showing that you align with their mission and culture during your interview can significantly enhance your chances of landing the job.
We think you need these skills to ace Radiology Unit Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications for the Radiology Unit Coordinator position. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Strong CV: Your CV should clearly outline your education, relevant work experience, and any certifications related to medical terminology or radiology. Emphasise your customer service skills and proficiency with medical software, as these are crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for community-focused healthcare and how your background makes you a great fit for Southcoast Health. Mention specific experiences that demonstrate your ability to handle patient access duties and provide excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in a healthcare setting.
How to prepare for a job interview at Southcoast Health System, Inc.
✨Know Your Radiology Basics
Brush up on your knowledge of radiology terminology and procedures. Being able to discuss common imaging techniques and their purposes will show your familiarity with the field and impress the interviewers.
✨Demonstrate Customer Service Skills
Since the role requires excellent customer service, prepare examples from your past experiences where you successfully handled patient inquiries or resolved issues. This will highlight your ability to provide a positive experience for patients.
✨Familiarise Yourself with the Organisation
Research Southcoast Health and understand its mission, values, and community focus. Being able to articulate why you want to work there and how you align with their goals will make a strong impression.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a medical setting. Think about how you would handle specific situations, such as scheduling conflicts or patient complaints, to demonstrate your critical thinking abilities.