At a Glance
- Tasks: Assist with sales quotes, customer inquiries, and administrative support in a dynamic environment.
- Company: Join a well-established manufacturing business in Marlow, known for its supportive culture.
- Benefits: Enjoy a potential condensed work week and the chance to extend your contract.
- Why this job: Gain valuable experience in sales administration while working in a fast-paced, collaborative team.
- Qualifications: Previous admin experience and a strong customer service mindset are essential.
- Other info: Training will be provided on-site for the first five days.
The predicted salary is between 20000 - 30000 Β£ per year.
Location: Marlow
Salary: Β£25,000
Hours & Length: 37 hours per week β 6 months with potential to extend
Our client, a well-established manufacturing business based in Marlow, is currently seeking an Inside Sales Administration Assistant to join their team on a fixed term contract basis. This role offers a fantastic opportunity to work in a fast-paced environment, supporting both the customer service and sales functions. This role will start 5 days on site to account for training with the potential to move to a condensed work week.
Key Responsibilities for the Administration Assistant:
- Prepare and issue accurate sales quotations in a timely manner, ensuring alignment with pricing structures and customer requirements.
- Support the uninterrupted flow of business and coordinate between all relevant disciplines and customers to be the single point of contact.
- Maintain and update quotation records, customer files, and CRM systems with a high level of accuracy.
- Support the Customer Service team with general administrative duties.
- Follow up on outstanding quotations and provide updates to the relevant sales or customer service personnel.
- Assist in managing customer enquiries via email, providing a professional and helpful response.
- Ensure all documentation complies with internal processes and industry regulations.
- Provide additional support when required.
Key Attributes for the Administration Assistant:
- Prior experience within an Administration.
- A strong customer service mindset.
- Highly organised with the ability to prioritise effectively.
- Great attention to detail and capable of working across multiple systems.
- Effective communicator, able to coordinate with various departments.
If you are interested in this exciting Customer Service Administrator opportunity, please donβt hesitate to get in contact with Ellie Gibson at Orion.
Sales Administration Assistant employer: Orion Electrotech
Contact Detail:
Orion Electrotech Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Administration Assistant
β¨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will not only help you in the interview but also demonstrate your genuine interest in the role.
β¨Tip Number 2
Brush up on your CRM skills. Since maintaining and updating customer files is a key responsibility, being proficient in CRM systems will give you an edge over other candidates.
β¨Tip Number 3
Practice your communication skills. As you'll be coordinating between departments and responding to customer enquiries, being able to articulate your thoughts clearly will be crucial.
β¨Tip Number 4
Showcase your organisational skills. Prepare examples of how you've effectively prioritised tasks in previous roles, as this will highlight your ability to thrive in a fast-paced environment.
We think you need these skills to ace Sales Administration Assistant
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Use keywords from the job description, such as 'sales quotations', 'customer enquiries', and 'CRM systems' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how your skills align with the responsibilities listed, like your ability to maintain accurate records and support customer service functions.
Highlight Key Attributes: In your application, emphasise your organisational skills, attention to detail, and effective communication abilities. These are crucial for the role and should be evident in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Orion Electrotech
β¨Showcase Your Customer Service Skills
Since the role requires a strong customer service mindset, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to provide excellent support.
β¨Demonstrate Organisational Skills
Highlight your ability to stay organised and prioritise tasks effectively. You might want to discuss any tools or methods you use to manage your workload, especially in a fast-paced environment.
β¨Familiarise Yourself with CRM Systems
As the role involves maintaining and updating CRM systems, itβs beneficial to have a basic understanding of these platforms. If you have experience with specific systems, mention them during the interview.
β¨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations related to sales quotations or customer enquiries. Practising responses to these scenarios can help you feel more confident.