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- Tasks: Manage daily operations by coordinating jobs and communicating with service professionals.
- Company: Join a dynamic team focused on efficient operational execution and customer satisfaction.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be part of a role that enhances your organisational skills and problem-solving abilities.
- Qualifications: Strong communication, multitasking, and proficiency in relevant software are essential.
- Other info: Experience in job coordination or procurement processes is preferred.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a highly organized and detail-oriented individual to join our team as a Facilities Administrator. As a Facilities Administrator, you will play a key role in ensuring the smooth and efficient execution of our daily operations. Your primary responsibility will be to assign jobs to engineers and service professionals, both at the beginning and end of each workday.
In addition, you will be responsible for the following tasks:
- Inputting updates onto the Corrigo system and sending emails to service professionals when their assistance is required for a job, whether it be for a callout or a quotation.
- Raising Purchase Order Requests (POR) encompassing materials and planned jobs, ensuring that necessary resources are available for successful job completion.
- Creating proposals on Corrigo for works over £1k, providing detailed information and pricing for customer consideration.
- Attaching relevant documents, such as job reports, costs, and funding requests onto Corrigo for easy reference.
- Addressing customer queries promptly and professionally via phone, email, or the Corrigo system.
- Actively following up with service professionals to ensure timely response and resolution of callouts.
- Booking subcontractors onto job sites using designated booking forms, ensuring their availability and adherence to project timelines.
- Inputting all job bookings onto a shared calendar to maintain an updated schedule for efficient coordination.
- Closing Work Orders (WOs) on the Corrigo system after successful completion of jobs, ensuring accurate recording and documentation.
- Creating and organizing folders on Sharepoint to store documents and maintain a well-structured and accessible filing system.
- Raising any remedial actions or follow-ups required following service visits to ensure customer satisfaction and resolution.
- Ensuring all compliance documents are accurately saved and securely stored according to company guidelines.
Requirements:
- High level of organization and attention to detail.
- Strong communication skills, both oral and written.
- Ability to effectively prioritize tasks and manage time efficiently.
- Proficiency in using Corrigo and other relevant software applications.
- Experience in coordinating jobs or managing service professionals is preferred.
- Familiarity with procurement processes and experience raising purchase orders.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving abilities and ability to handle customer inquiries with professionalism.
- Working knowledge of Microsoft Office applications.
- Knowledge of compliance and regulatory requirements is a plus.
If you possess the above requirements and have a passion for ensuring smooth operational execution, we invite you to apply for the position of Facilities Administrator. Join our dynamic team and contribute to the success of our organisation.
Facilities Administrator employer: Integral UK Ltd
Contact Detail:
Integral UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Administrator
✨Tip Number 1
Familiarise yourself with the Corrigo system before your interview. Understanding how to navigate and utilise this software will demonstrate your initiative and readiness for the role, as it's a key part of the Facilities Administrator position.
✨Tip Number 2
Brush up on your communication skills, especially in handling customer queries. Practising clear and professional responses can help you stand out, as effective communication is crucial for this role.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will highlight your ability to prioritise and multitask, which is essential for a Facilities Administrator.
✨Tip Number 4
Research procurement processes and be ready to discuss your experience with raising purchase orders. Having a solid understanding of this area will demonstrate your capability to handle the responsibilities outlined in the job description.
We think you need these skills to ace Facilities Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Facilities Administrator role. Emphasise your organisational abilities, communication skills, and any experience with job coordination or service management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational efficiency and your understanding of the responsibilities outlined in the job description. Mention specific examples from your past experiences that demonstrate your problem-solving skills and attention to detail.
Highlight Software Proficiency: Since proficiency in Corrigo and Microsoft Office is essential, make sure to mention your experience with these tools. If you have used similar software, include that as well to show your adaptability.
Showcase Customer Service Skills: Given the importance of addressing customer queries professionally, provide examples of how you've successfully handled customer interactions in the past. This will demonstrate your ability to maintain high levels of customer satisfaction.
How to prepare for a job interview at Integral UK Ltd
✨Showcase Your Organisational Skills
As a Facilities Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to prioritise and manage time effectively.
✨Familiarise Yourself with Corrigo
Since you'll be using the Corrigo system extensively, make sure you understand its functionalities. If possible, practice navigating the software before the interview. Being able to discuss how you've used similar systems in the past can also give you an edge.
✨Prepare for Customer Interaction Scenarios
You'll need strong communication skills to handle customer queries. Think of scenarios where you resolved customer issues or handled difficult conversations. Be ready to share these experiences to showcase your professionalism and problem-solving abilities.
✨Understand Procurement Processes
Since raising Purchase Order Requests is part of the role, brush up on procurement processes. Be prepared to discuss any relevant experience you have in this area, as it shows your understanding of the operational side of facilities management.
