Sr. Manager - Regional System Integrators

Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider. Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption. Driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience.

We are seeking an outstanding Partner Manager for EMEA Regional System Integrators (RSI’s) to join our team and work out of our London EMEA office. The position will work with the RSI partner(s) to own all sales and business development activities at different stages of the partnership. The RSI Partner Manager-EMEA will be pivotal in driving new business opportunities with our Strategic RSI partners, helping them grow their business, while driving C-level, Practice Team, Marketing, and Field relationships.

The ideal candidate will bring a partnership background to drive successful partnerships and engage at the CXO level to close deals within the RSI ecosystem. The position also requires strong product acumen, complex campaign understanding, and working knowledge of the Enterprise IT landscape.

Responsibilities

• Develop Joint Business Plans with the RSI partner in collaboration with stakeholders across the organization, focusing on critical offerings and country-level execution.
• Develop joint relationships, initiatives, and programs for long-term sustained account success.
• Influence Sales leadership to partner for short- and long-term revenue growth while building sustainable, trusting relationships with the RSI partner.
• Align closely with the RSI leaders to ensure the identification, pursuit, closure, and tracking of customer opportunities to perpetuate the existing base of organization revenue.
• Identify the right opportunities, frame deal structures, negotiate & close deals with a focus on business development and sourcing deals.
• Ensure GTM stakeholders align with the right Whatfix value proposition to evangelise Whatfix with their regional sales teams and clients.
• Manage and collaborate with RSI partners to define and execute joint sales and Go to Market (GTM) programs.
• Propose business solutions to support sales campaigns and serve as the domain expert on proposed solutions to prospective clients.
• Assist the partner team with the expansion strategy into target accounts by educating them on WhatFix’s overall capability.
• Plan sales campaigns with partner executives and lead efforts to ensure the delivery of all technical resources to our partner's sales campaigns.
• Collaborate with partner’s product managers, software developers, analysts, industry principals, and other groups, evangelising and enabling them on WhatFix.
• Handle escalation & governance as part of partner program and experience during sales as well as after-sales.

Requirements

• MBA Degree or equivalent business experience.
• 8+ years of total experience.
• 5-7 years of Partner Management experience, preferably from within a SaaS/ISV organization.
• Ability to understand complex partner relationships.
• Experience driving partner go-to-market campaigns that include cross-functional teams across sales, marketing, and partners.
• Experience engaging and influencing C-level executives.
• Experience owning, driving, and managing partnerships against quarterly targets.
• Excellent communicator and active listener with a strong sense of ownership in the work.
• Multilingual skills preferred.
• Skilled in negotiating contracts and growth plans with current and prospective partners.
• Ability to understand and apply procedures, regulations, and policies related to areas of specialized expertise.
• Ability to use a clearly defined methodology for establishing priorities.
• Ability to proactively develop partner relationships by listening to, understanding, anticipating, and providing solutions to partner and partners' customer needs.
• This role requires 50% or more of travel, without exception.

Perks / Benefits

• Mac shop, work with the newest technologies.
• 25 days of PTO for the calendar year and 8-10 public & bank holidays.
• Equity Plan.
• Paid paternal/maternal leave.
• Monthly cell phone & internet stipend.
• Paid UberEats lunches daily.
• Private medical insurance & health cash plan.
• Pension plan.
• Group Life Insurance plan.
• Team and company outings.
• Learning and Development benefits.

At Whatfix, we value collaboration, innovation, and human connection. We believe that working together in the office five days a week fosters open communication, strengthens our community, and drives innovation, helping us achieve our goals more effectively. This role requires working onsite at our London office, 2 Kingdom Street in Paddington. Relocation assistance is offered.

We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust is the foundation; and Do it as you own it.

Whatfix is an Equal Opportunity Employer and an E-Verify participant. All activities must comply with our Equal Opportunity Laws, ADA, and other regulations, as appropriate. We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.

Due to the global nature of our company and our hiring committee spanning different time zones, the interviews for this role will be recorded for those not in attendance to review.