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- Tasks: Join our team as a Medical Secretary, supporting Consultants with essential administrative tasks.
- Company: Spire Healthcare is a leading independent hospital group dedicated to patient care for over 40 years.
- Benefits: Enjoy weekly pay, pension access, discounts, free uniform, and opportunities for training and progression.
- Why this job: Be part of a caring culture that values excellence and offers a chance to make a real impact.
- Qualifications: Good education, professional phone skills, and knowledge of medical terminology required.
- Other info: Flexible bank role with potential for permanent positions; we celebrate diversity and inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
Spire Hull Hospital is looking to recruit an experienced Medical Secretary to join our team and support our valued Consultants in providing a high quality service. As a Medical Secretary your main tasks include:
- To provide a full medical secretarial service to Consultants.
- To provide an efficient secretarial service to all Consultants.
- To type all Consultants’ clinic notes and letters to General Practitioners and external agencies, meeting deadlines (48 -72 hours).
- To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.
- To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner.
- To be solely responsible for at least six Consultants, handling all clinic correspondence, telephone calls, and queries relating to the allocated Consultant, displaying a high level of accuracy, presentation and attention to detail.
- To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc.
- To provide copy clinic letters when needed.
- To open Consultants mail and distribute.
- To type discharge summaries/operation notes etc dictated by Consultants.
- To log all incoming clinic/theatre typing, insurance claim forms, DWP forms etc and distribute appropriately.
- To order Consultants’ paper, office stationery etc.
- To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital.
- To assist in the training of new and trainee Medical Secretaries.
- To undergo all mandatory training required i.e. fire, health and safety etc.
- To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing.
- To contribute to the development of departmental procedures.
- To familiarise with company policies and procedures.
- To deliver exemplary customer service to all users of the service (consultants, patients and co-workers).
- To assist with any other reasonable duties required as per the Senior Medical Secretary.
QUALIFICATIONS, TRAINING & EXPERIENCE:
- Good standard of education.
- Professional telephone manner.
- A good knowledge of medical, anatomical and physiological terminology.
- Knowledge of IT systems.
- RSA level II or equivalent.
Contract type: Bank
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- Bank colleagues are paid weekly.
- Access to Spire Healthcare pension.
- Access to Blue Light Card discounts.
- Smartspending discounts (in addition to Blue Light discounts) via ‘Spire for You’.
- Wellbeing Centre access via ‘Spire for You’.
- Free uniform.
- Free DBS.
- Full induction, including mandatory training updates.
- Opportunities for further training and progression into permanent posts.
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team.
We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
Our Values: Driving clinical excellence. Doing the right thing. Caring is our passion. Keeping it simple. Succeeding and celebrating together. Our people are our difference; it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employees' well-being through work life balance, ongoing development, support and reward.
Spire Healthcare is a leading independent hospital group that has been putting patients at the heart of everything we do for over 40 years. We have 39 hospitals, 10 clinics and a Specialist Cancer Care Centre across England, Wales and Scotland. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Bank Medical Secretary Administrator employer: Spire Healthcare Group
Contact Detail:
Spire Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Medical Secretary Administrator
✨Tip Number 1
Familiarise yourself with medical terminology and the specific procedures used in a hospital setting. This knowledge will not only help you communicate effectively with consultants but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your typing skills to ensure you can meet the required deadlines for clinic notes and letters. Being able to type quickly and accurately will set you apart from other candidates.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've handled sensitive situations in the past. This will highlight your ability to deal with patient queries tactfully and diplomatically.
✨Tip Number 4
Network with current or former medical secretaries to gain insights into the role and the working environment at Spire Hull Hospital. This can provide you with valuable information that may help you during the interview process.
We think you need these skills to ace Bank Medical Secretary Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Medical Secretary. Emphasise your skills in typing, handling sensitive information, and your knowledge of medical terminology.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your ability to manage multiple consultants and your experience with patient queries.
Showcase Your Communication Skills: In your application, provide examples of how you've effectively communicated with healthcare professionals and patients. This is crucial for the role, so make it clear you have the necessary skills.
Highlight Your IT Proficiency: Since knowledge of IT systems is important, mention any relevant software or systems you are familiar with. This could include medical record systems or general office software.
How to prepare for a job interview at Spire Healthcare Group
✨Know Your Medical Terminology
Familiarise yourself with medical, anatomical, and physiological terminology. This knowledge will not only help you understand the role better but also impress the interviewers with your preparedness.
✨Demonstrate Your Communication Skills
As a Medical Secretary, effective communication is key. Be ready to showcase your professional telephone manner and how you handle sensitive patient queries with tact and diplomacy during the interview.
✨Highlight Your Attention to Detail
Since the role requires high accuracy in typing clinic notes and letters, prepare examples that demonstrate your attention to detail. Discuss any previous experiences where this skill was crucial.
✨Show Enthusiasm for Teamwork
The position involves liaising with various departments and supporting Consultants. Express your enthusiasm for teamwork and collaboration, and be prepared to discuss how you've successfully worked in a team environment before.
