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- Tasks: Lead and inspire the store team while ensuring excellent customer service.
- Company: Boots Opticians is dedicated to inclusivity and career development in the optical field.
- Benefits: Enjoy bonuses, discounts, flexible benefits, and 24/7 counselling support.
- Why this job: Join a diverse team and develop your clinical and leadership skills with top-notch training.
- Qualifications: Experience in an optical environment and a desire to learn; leadership experience is a plus.
- Other info: Flexible working options available, including job share and reduced hours.
The predicted salary is between 28800 - 43200 £ per year.
As a Team Leader in one of our stores, reporting to the Hub Manager, you will be the duty manager in store and responsible for leading and inspiring the store team day to day to deliver an exemplary customer experience. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: pre-screening, dispensing, accuracy checks and much more.
In your role as a Team Leader you will have plenty of opportunities to develop your clinical and leadership skills. With an industry leading ‘Step Into Optics’ training programme and additional leadership training programmes, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have:
- Worked in an Opticians or within an optical environment
- Desire to learn
It would be great if you also have:
- Led or coached a team
Our benefits:
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities (Apprenticeships)
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Opticians Team Leader employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Opticians Team Leader
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the optical industry. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to continuous learning, which is highly valued at Boots Opticians.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led or coached a team in the past. Be ready to discuss specific situations where you inspired your team to achieve goals or improve customer service.
✨Tip Number 3
Network with current or former employees of Boots Opticians. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 4
Prepare thoughtful questions about the role and the company during your interview. This shows your genuine interest in the position and helps you assess if it's the right fit for you, aligning with the inclusive environment they promote.
We think you need these skills to ace Opticians Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Opticians Team Leader position. Tailor your application to highlight relevant experiences in customer service, team leadership, and optical environments.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience working in an opticians or similar settings. Mention specific examples where you have led a team or contributed to improving customer experiences.
Show Your Desire to Learn: Express your eagerness to develop your clinical and leadership skills. Mention any relevant training or courses you have completed, and how you plan to take advantage of the training programmes offered by Boots Opticians.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your passion for the role and the company. Make sure to align your values with those of Boots Opticians, particularly their commitment to inclusivity and employee development.
How to prepare for a job interview at The Boots Company PLC
✨Show Your Passion for Customer Service
As a Team Leader, you'll be responsible for delivering an exemplary customer experience. Be prepared to discuss specific examples of how you've gone above and beyond for customers in your previous roles.
✨Demonstrate Leadership Skills
Highlight any experience you have in leading or coaching a team. Share stories that showcase your ability to inspire and motivate others, as this is crucial for the role.
✨Familiarise Yourself with Clinical Activities
Since the role involves clinical activities like pre-screening and dispensing, brush up on your knowledge of these processes. Being able to speak confidently about them will show your readiness for the position.
✨Emphasise Your Desire to Learn
Boots Opticians values continuous development. Express your eagerness to learn and grow within the company, especially regarding their 'Step Into Optics' training programme and other leadership opportunities.
