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- Tasks: Manage shop operations, oversee volunteers, and raise funds through selling donated items.
- Company: St Luke’s Hospice provides compassionate end-of-life care in Harrow and Brent.
- Benefits: Enjoy a flexible rota, work in a supportive environment, and make a real difference.
- Why this job: Join a dedicated team making a positive impact in the community while gaining valuable experience.
- Qualifications: Experience in retail management and achieving business objectives is essential.
- Other info: We welcome applications from under-represented groups and support reasonable adjustments during recruitment.
The predicted salary is between 24000 - 36000 £ per year.
Contract: Permanent contract 37.5 hours per week (7 day flexible rota)
Location: 196 Preston Road, Wembley, Middlesex, HA9 8PA
Closing Date: on a rolling basis
St Luke’s Hospice – Caring for Harrow and Brent. St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each and every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the centre of our care. The care we give is free of charge, available to all, and respects the cultures, religions and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them. We receive around 40% of our funding from the NHS and the rest is raised from the amazing generosity of the organisations and people who make our care possible. Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end of life care for local people.
Job Purpose and Scope
The Shop Manager will report directly to the Regional Manager and be responsible for managing the Assistant Shop Manager along with the shop volunteers. The post holder will work on a rota basis raising funds for the Hospice by selling donated items of clothing, household items, and bric-a-brac to the general public. The post holder will be accountable for all monies in the shop and be responsible for banking and taking whilst completing weekly returns and dealing with petty cash. Ensuring that the shop premises are clean and tidy at all times adhering to Health and Safety regulations. The Shop Manager will have experience in working towards achieving business objectives, setting quarterly objectives for the Assistant Manager, and completing all 1:1 forms while promoting the work of the Hospice to the general public.
Application: Please apply via the St Luke’s Hospice website. Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process. St Luke’s Hospice are equal opportunity employers and particularly welcome applications from groups who are currently under-represented in our staff. Please note: We are currently unable to provide sponsorship for a work Visa or accept applicants that do not already have a right to work in the UK.
Shop Manager – Preston Road employer: St Luke’s Hospice
Contact Detail:
St Luke’s Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager – Preston Road
✨Tip Number 1
Familiarise yourself with St Luke’s Hospice and its mission. Understanding their values and the community they serve will help you convey your passion for their cause during any discussions or interviews.
✨Tip Number 2
Highlight your experience in retail management and fundraising. Be ready to share specific examples of how you've successfully managed a team or increased sales, as this will demonstrate your capability to meet the shop's objectives.
✨Tip Number 3
Network within the local community and among volunteers. Engaging with people who are already involved with St Luke’s can provide valuable insights and potentially give you an edge in your application process.
✨Tip Number 4
Prepare to discuss how you would maintain a positive shopping environment. Think about ways to enhance customer experience and promote the hospice’s work, as this is crucial for a role that relies on community support.
We think you need these skills to ace Shop Manager – Preston Road
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Shop Manager position. Highlight your relevant experience in managing teams, fundraising, and customer service.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your management experience, ability to work towards business objectives, and any relevant volunteer work or community involvement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospice's mission and your understanding of the local community. Mention specific examples of how you have successfully managed teams or raised funds in previous roles.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at St Luke’s Hospice
✨Understand the Mission
Before your interview, take some time to research St Luke’s Hospice and understand their mission. Familiarise yourself with their values and how they support the community. This will help you articulate why you want to work there and how you can contribute to their goals.
✨Showcase Your Management Skills
As a Shop Manager, you'll be responsible for leading a team. Be prepared to discuss your previous management experience, including how you've motivated staff and volunteers in the past. Use specific examples to demonstrate your leadership style and ability to achieve business objectives.
✨Highlight Your Fundraising Experience
Since the role involves raising funds through sales, it’s important to highlight any relevant experience you have in fundraising or retail. Discuss strategies you've used to increase sales or engage the community, as this will show your potential to drive revenue for the hospice.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the shop's operations, the team you'll be managing, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
