Assistant Store Manager

Assistant Store Manager

Wokingham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team and manage store operations, ensuring top-notch customer service.
  • Company: Join bp retail, a leader in mobility and convenience, dedicated to customer satisfaction.
  • Benefits: Enjoy flexible hours, 25% in-store discounts, and access to wellbeing resources.
  • Why this job: Be part of a supportive culture with opportunities for career growth and job security.
  • Qualifications: Strong leadership or retail experience is essential to energise and support your team.
  • Other info: Apply easily online and take the first step towards an exciting career with bp.

The predicted salary is between 28800 - 43200 £ per year.

About bp retail

We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer-facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs. You can find out more about bp retail here.

What you get

  • The opportunity to earn a discretionary bonus of up to 11.25% of annual salary.
  • 25% discount on in-store goods (exclusions apply).
  • Paid holiday.
  • Flexible hours.
  • Access to the Retail Trust (24/7 online GP, mental and financial wellbeing services and resources).
  • Discounts with other businesses through Perks at Work.
  • Family leave.
  • The opportunity to progress your career.
  • Competitive pay rates.
  • Access to the Headspace app, Thrive wellbeing portal, and Employee Assistance Programme.
  • Job security.
  • Pension scheme.
  • Share save scheme.

What we’re looking for

Strong leadership or retail experience. We are looking for managers who can support and energize a team to deliver on safety, customer, operational, and people activities.

What you are responsible for

As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe. Ensuring the safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority. Ensuring legal and safety compliance through all of the store’s operations (e.g., food safety, underage sales, forecourt operations). Working with the team to deliver great customer service at every level by getting the basics right, listening to our customers, and driving continuous improvement. Supporting the team’s management, including engagement of the store team, development, training, recruitment, and other people-related tasks.

How to apply

To apply for a position at bp, you can log into the applicant portal on bpretailjobs.com and either create an account or log into one you have already created. Then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV to submit your application.

Assistant Store Manager employer: Advanced Web Ventures, LLC

bp retail is an exceptional employer that prioritises the well-being and development of its employees, offering a range of benefits including flexible hours, competitive pay rates, and a generous discretionary bonus scheme. With a strong focus on career progression and a supportive work culture, employees can thrive in their roles while enjoying discounts and access to wellness resources. Located at the forefront of the mobility and convenience sector, bp retail provides a dynamic environment where team leaders can make a meaningful impact on customer experiences and operational excellence.
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Contact Detail:

Advanced Web Ventures, LLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager

✨Tip Number 1

Familiarise yourself with bp's values and mission. Understanding their commitment to customer service and safety will help you align your responses during interviews, showcasing how your leadership style fits their culture.

✨Tip Number 2

Prepare examples from your past experience that demonstrate your ability to lead a team effectively. Highlight situations where you improved customer service or operational efficiency, as these are key aspects of the Assistant Store Manager role.

✨Tip Number 3

Research common challenges faced in retail management, particularly in convenience stores. Being able to discuss these challenges and how you would address them can set you apart from other candidates.

✨Tip Number 4

Network with current or former employees of bp if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

We think you need these skills to ace Assistant Store Manager

Leadership Skills
Retail Management Experience
Customer Service Excellence
Operational Compliance Knowledge
Team Development and Training
Safety and Legal Compliance
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Conflict Resolution
Sales and Marketing Acumen
Inventory Management
Financial Acumen

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Store Manager at bp retail. Highlight your relevant leadership and retail experience in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, customer service experience, and any relevant operational knowledge.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of bp's commitment to customer service. Mention specific examples of how you've successfully led teams or improved operations in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Advanced Web Ventures, LLC

✨Showcase Your Leadership Skills

As an Assistant Store Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, how you motivate others, and any specific examples of how you've successfully led a team to achieve goals.

✨Understand Safety and Compliance

Familiarise yourself with safety regulations and compliance standards relevant to retail operations. During the interview, demonstrate your knowledge of these areas and how you would ensure adherence to bp's policies and procedures.

✨Emphasise Customer Service Excellence

bp values great customer service. Prepare to share examples of how you've improved customer satisfaction in past roles. Highlight your approach to listening to customers and implementing feedback for continuous improvement.

✨Discuss Team Development Strategies

Talk about your experience in training and developing team members. Be ready to explain how you engage with staff, support their growth, and handle recruitment processes, as these are crucial aspects of the role.

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