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- Tasks: Manage laptops, software requests, and systems while leading special projects.
- Company: Join Juro, a fast-growing startup aiming to revolutionise contract management globally.
- Benefits: Enjoy flexible part-time hours with opportunities for growth in a dynamic environment.
- Why this job: Be part of a mission-driven team that values education, autonomy, and results.
- Qualifications: Experience with Mac/Windows systems and supporting distributed teams is essential.
- Other info: Work closely with our CTO and various teams to enhance workplace infrastructure.
This is a part-time role. We are looking for someone on a 20h/week arrangement (working half-days every workday). Help us help the world agree faster. Juro has big ambitions: to become the go-to platform for agreeing and managing contracts globally. As a growing startup (~100 people by the end of 2024), scaling and maintaining our hardware and software has become increasingly complex. We are looking for a part-time IT Support Specialist to ensure that our core infrastructure and systems are secure and scalable to meet our growing needs.
This means:
- Managing our growing fleet of laptops
- Staying on top of software & provisioning requests
- Owning and monitoring systems management
- Leading special projects as needed to evolve and automate our workplace infrastructure
We look for people whose approach to work aligns with our Values & behaviours. For this role, we particularly value:
- Educating: You use your technical expertise to teach others patiently.
- Caring: You take responsibility for what you build and proactively seek/give feedback to suggest improvements.
- Autonomy: You learn fast and don’t require a lot of supervision.
- Focus on results: You deliver the tasks and projects that you promise.
On top of that, you have been part of a journey where:
- You worked in a company with ≥100 employees.
- You supported a distributed team of end users to resolve problems.
- You have exposure to and/or experience running/working on:
- Mac and Windows hardware and software
- IT applications and infrastructure (SaaS, network, security)
You will report into Mark (our CTO) and also work closely with our People, Finance and Executive Operations teams.
Juro exists to help the world agree faster by making legal contracts frictionless, collaborative and accessible. Juro’s intelligent contract automation platform is on its way to de-throning desktop tools as the paradigm for collaborating on legal documentation around the world.
IT Support Specialist employer: Juro Online Limited
Contact Detail:
Juro Online Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Specialist
✨Tip Number 1
Familiarise yourself with Juro's mission and values. Understanding how we aim to help the world agree faster will allow you to align your responses during interviews, showcasing how your personal values resonate with ours.
✨Tip Number 2
Highlight your experience in supporting a distributed team. Be ready to share specific examples of how you've resolved IT issues for remote users, as this is crucial for our growing startup environment.
✨Tip Number 3
Prepare to discuss your technical expertise in both Mac and Windows systems. We value candidates who can demonstrate their ability to manage diverse hardware and software environments effectively.
✨Tip Number 4
Showcase any experience you have with IT applications and infrastructure, particularly in SaaS, network, and security. Being able to speak confidently about these areas will set you apart from other candidates.
We think you need these skills to ace IT Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially with Mac and Windows systems. Emphasise any previous roles where you managed hardware and software for a distributed team.
Craft a Strong Cover Letter: In your cover letter, express your passion for technology and how it aligns with Juro's mission to help the world agree faster. Mention specific examples of how you've educated others in tech and taken responsibility for projects.
Showcase Relevant Skills: Clearly outline your technical skills related to IT applications and infrastructure, including any experience with SaaS, network security, and systems management. Use bullet points for clarity.
Align with Company Values: Demonstrate how your work ethic aligns with Juro's values of educating, caring, autonomy, and focus on results. Provide examples from your past experiences that reflect these behaviours.
How to prepare for a job interview at Juro Online Limited
✨Show Your Technical Expertise
Be prepared to discuss your experience with both Mac and Windows systems. Highlight specific instances where you've resolved technical issues or improved system performance, as this will demonstrate your capability to manage the hardware and software Juro relies on.
✨Emphasise Your Teaching Skills
Since the role values educating others, think of examples where you've patiently taught colleagues or users about IT systems. This will showcase your ability to communicate complex information clearly and effectively.
✨Demonstrate Autonomy
Prepare to share experiences where you successfully managed projects or tasks with minimal supervision. This will illustrate your ability to take initiative and deliver results, aligning with the company's value of autonomy.
✨Align with Company Values
Familiarise yourself with Juro's mission and values. During the interview, express how your work ethic and approach align with their focus on caring, educating, and achieving results. This will show that you're not just a fit for the role, but also for the company culture.
