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- Tasks: Join our team as a Branch Assistant, driving and delivering excellent customer service daily.
- Company: Be part of a dynamic, growing business that values teamwork and customer satisfaction.
- Benefits: Enjoy 24 days annual leave, a company pension, and discounts at popular retailers.
- Why this job: This role offers real career prospects and the chance to shape the future of our business.
- Qualifications: A full driving license is essential; previous experience in a driving role is a plus.
- Other info: Full training provided, including forklift truck training if needed.
The predicted salary is between 24000 - 36000 ÂŁ per year.
This role is predominantly driving, therefore a full driving license is required.
LOCATION: Cleckheaton
HOURS: Monday to Friday 07:30 - 16:00
Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.
The role of a Branch Assistant:
- Works together with the team to provide excellent customer service.
- Help maintain high standards within the trade counter area and warehouse.
- Has a can-do/will-do attitude and able to work within a small team.
- Assist with health and safety compliance.
- Is competent with multi-drop deliveries.
- Work with the Branch Manager and the rest of the team to achieve branch performance targets.
- Provide cover in the branch when required.
Our ideal Branch Assistant:
- Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
- Be versatile and prepared to assist in all aspects of running the branch.
- Must have a full valid driving license.
- A forklift truck license would be preferable but if not, training will be provided.
- Previous experience in a driving role would be advantageous.
- Good organisational skills and be IT literate.
- Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience.
- Full training will be provided.
What you’ll get:
- 24 days annual leave, plus statutory bank holidays.
- Company pension.
- The chance to join a vibrant, progressive company that looks after their people.
- The opportunity to voice your ideas and help shape the future of the business.
- Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
- Enrolment within “Lifeworks” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
- Monthly awards where our people are recognised for outstanding contributions.
- On the job and on-line training.
- We invest in our people.
Branch Assistant employer: Epwin Group
Contact Detail:
Epwin Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding how we prioritise customer service and teamwork will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your driving experience and any relevant skills. Since this role involves driving, be prepared to discuss your driving history and any previous roles that required similar responsibilities.
✨Tip Number 3
Showcase your ability to work in a team. We value collaboration, so think of examples from your past experiences where you successfully worked with others to achieve a common goal.
✨Tip Number 4
Demonstrate your eagerness to learn and adapt. We appreciate candidates who are willing to take on new challenges, so be ready to discuss how you've embraced learning opportunities in the past.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience in customer service or driving roles. Mention specific examples where you demonstrated a can-do attitude and teamwork, as these are key qualities the company is looking for.
Showcase Your Skills: Include your organisational skills and IT literacy in your application. If you have a forklift truck license or any relevant training, be sure to mention it, even if you haven't worked in a trade counter environment before.
Tailor Your CV: Customise your CV to reflect the job description. Use keywords from the job listing, such as 'customer service', 'team player', and 'health and safety compliance' to demonstrate that you understand the role and its requirements.
Craft a Strong Cover Letter: Write a cover letter that conveys your enthusiasm for the position and the company. Explain why you want to work as a Branch Assistant and how your values align with their focus on customer service and teamwork.
How to prepare for a job interview at Epwin Group
✨Show Your Driving Skills
Since this role requires a full driving licence, be prepared to discuss your driving experience. Highlight any previous roles where you had to drive regularly and how you ensured safety and compliance on the road.
✨Demonstrate Team Spirit
This position is all about teamwork. Be ready to share examples of how you've successfully worked in a team before. Emphasise your can-do attitude and willingness to support your colleagues in achieving branch performance targets.
✨Customer Service Focus
The company values excellent customer service. Prepare to talk about your approach to customer interactions and any past experiences where you went above and beyond to meet customer needs.
✨Be Open to Learning
With training provided for various aspects of the job, express your eagerness to learn new skills, such as operating a forklift. Show that you're adaptable and willing to take on new challenges to help the branch succeed.
