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- Tasks: Join our Member Services Team to process pension calculations and provide member support.
- Company: Bath & North East Somerset Council aims to improve lives through effective public services.
- Benefits: Enjoy flexible working, 26 days annual leave, and membership in the Local Government Pension Scheme.
- Why this job: Make a positive impact in your community while gaining valuable experience and training.
- Qualifications: Strong organisational, communication, and IT skills are essential; training will be provided.
- Other info: Opportunities for job progression and a supportive work environment await you.
The predicted salary is between 13000 - 16000 £ per year.
At Bath & North East Somerset Council, we have one overriding purpose: to improve people’s lives. The Avon Pension Fund currently has exciting opportunities for motivated individuals to join our Member Services Team.
About The Avon Pension Fund
The Avon Pension Fund administers the Local Government Pension Scheme (LGPS) for over 130,000 members across more than 450 employers in the local area. Employers include local unitary councils, universities, academies, town and parish councils, housing associations, and charities. The fund is worth over £5 billion and is one of the largest local authority pension funds in the UK.
Member Services Team
Required Working on the Member Services Team, you will need excellent organisational, communication, and interpersonal skills, together with good attention to detail and a competent level of IT knowledge. You will be required to work as part of a busy pensions team and have the ability to manage your own workload. The Member Services Team involves:
- Processing pension calculations such as retirements, transfers, and estimates
- Ensuring the timely payment of members’ benefits
- Providing accurate information to our members about the pension fund
- Liaising with other departments to ensure members receive the best levels of service
Training will be provided at all stages, along with an introduction to the work carried out by other areas within the Pensions department.
Successful Candidates Will Benefit From
- Flexible working
- IT equipment provided
- Membership of the Local Government Pension Scheme
- 26 days annual leave, rising to 31 days after 5 years of service
- Comprehensive induction training
- Ongoing on-the-job training and support
- Excellent opportunities for job progression
If you are interested in the position and require more information after reading the job description, or just want to chat through the role and what it involves, please contact either: Blandine Vigliucci: 01225 39 5198 or Poppy Chedzoy: 01225 39 5527.
Interview date: 26/06/2025
About Bath & North East Somerset Council
Working at Bath & North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services and communicate with the residents we serve. We care about achieving the best outcomes for local people through our public services.
Why Bath & North East Somerset Council?
We offer a wide range of benefits to ensure you are paid fairly, have the flexibility for a great work/life balance, and receive the support you need.
At Bath & North East Somerset Council, we aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are a Disability Confident Employer.
Please note, the Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register. This means that should a redeployee express interest in this role and meet the essential criteria, they will be considered.
Member Services Part Time Pension Officer employer: Bath & North East Somerset Council
Contact Detail:
Bath & North East Somerset Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Services Part Time Pension Officer
✨Tip Number 1
Familiarise yourself with the Local Government Pension Scheme (LGPS) and its key features. Understanding how the pension fund operates will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your IT skills, especially in software commonly used for pension calculations and data management. Being proficient in these tools can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 3
Prepare to discuss your organisational and communication skills during the interview. Think of specific examples where you've successfully managed workloads or communicated complex information clearly, as these are crucial for the Member Services Team.
✨Tip Number 4
Reach out to current or former employees of the Avon Pension Fund to gain insights into the team culture and expectations. This can provide you with valuable information to tailor your approach and questions during the interview.
We think you need these skills to ace Member Services Part Time Pension Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and required skills for the Member Services Part Time Pension Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in organisational, communication, and IT skills. Use bullet points for clarity and focus on achievements that demonstrate your capability in similar roles.
Write a Compelling Cover Letter: In your cover letter, express your motivation for applying to Bath & North East Somerset Council and the Avon Pension Fund. Highlight your interpersonal skills and attention to detail, and explain how you can contribute to improving people's lives through this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Bath & North East Somerset Council
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Pension Officer. Familiarise yourself with pension calculations, member benefits, and the overall workings of the Avon Pension Fund. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
As a Member Services Part Time Pension Officer, you'll need excellent communication skills. Prepare examples of how you've effectively communicated complex information in the past, whether to colleagues or clients. This will highlight your ability to provide accurate information to members about their pensions.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities. Be ready to discuss how you manage your workload and prioritise tasks, especially in a busy team environment. You might want to share specific instances where your organisational skills led to successful outcomes.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team dynamics, training opportunities, and the council's values. This shows your enthusiasm for the position and helps you gauge if the workplace culture aligns with your own values.
