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For Companies At a Glance
- Tasks: Support and coordinate exciting e-commerce projects with diverse teams at TikTok.
- Company: Join TikTok, a global leader in short-form mobile video, inspiring creativity worldwide.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and a focus on diversity and inclusion.
- Why this job: Be part of a fast-paced team driving innovation in the booming e-commerce space.
- Qualifications: Bachelor’s degree and experience in project management or logistics; fluency in Chinese is a plus.
- Other info: Ideal for proactive individuals eager to make an impact in a creative company.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
About the Team
The e-commerce industry has seen tremendous growth in recent years and has become a competitive space among leading Internet companies. Its future growth potential is significant.
About the Role
We are seeking a detail-oriented and proactive PMO to support all aspects of Fulfilled by TikTok (FBT) initiatives. This role will collaborate closely with cross-functional teams including warehouse operations, solutions, business development, and e-commerce to ensure smooth execution and alignment of FBT projects and processes.
Key Responsibilities
- Assist in planning, coordinating, and monitoring FBT-related projects and operational tasks.
- Track project milestones, deliverables, and timelines to ensure deadlines are met.
- Facilitate communication and collaboration between internal teams (e.g., FBT Ops, BD, Solutions) and external partners.
- Prepare and maintain project documentation, status reports, and performance metrics.
- Identify potential risks or bottlenecks in FBT workflows and propose mitigation strategies.
- Support process improvements and standardization efforts related to FBT operations.
- Coordinate meetings, workshops, and alignment sessions with relevant stakeholders.
- Manage data collection and analysis to support decision-making for FBT initiatives.
- Ensure compliance with company policies and quality standards within FBT projects.
Qualifications
Minimum Qualifications:
- Bachelor’s degree in Business Administration, Supply Chain Management, Project Management, or a related field.
- Proven experience in a PMO or project coordination role, preferably within logistics, fulfillment, or e-commerce.
- Strong understanding of fulfillment processes, especially involving third-party logistics (3PL) and FBT models.
- Excellent organizational, communication, and interpersonal skills.
- Proficiency in project management tools (e.g., MS Project, Jira, Asana) and MS Office suite.
- Detail-oriented with strong analytical and problem-solving abilities.
- Fluent in Chinese, able to work in Chinese (speaking and writing) with central teams.
Preferred Qualifications:
- Experience with FBT or similar fulfillment operations or 3PL operations.
- Knowledge of TikTok Shop E-commerce.
- Familiarity with data visualization tools (e.g., Tableau, Power BI).
- Ability to work effectively in a fast-paced, cross-functional environment.
- Proactive attitude with initiative to drive projects forward.
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. With global offices in Los Angeles, Singapore, New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo, we are a diverse and innovative company.
Why Join Us
At TikTok, inspiring creativity is at our core. We aim to help people express themselves, discover, connect, and create value for communities worldwide. We foster curiosity, humility, and impact, encouraging a growth mindset and resilience. Join us to create meaningful breakthroughs together.
Diversity & Inclusion
TikTok is committed to an inclusive environment where employees are valued for their skills, experiences, and perspectives. We celebrate diversity and strive to reflect the communities we serve. We hope you share our passion for inclusion and innovation.
TikTok Shop - Project Manager (PMO), Fulfilled by TikTok employer: TikTok
Contact Detail:
TikTok Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TikTok Shop - Project Manager (PMO), Fulfilled by TikTok
✨Tip Number 1
Familiarise yourself with TikTok's e-commerce ecosystem. Understanding how Fulfilled by TikTok operates and its integration with third-party logistics will give you a significant edge during discussions with the hiring team.
✨Tip Number 2
Showcase your project management skills by preparing examples of past projects where you successfully coordinated cross-functional teams. Be ready to discuss specific challenges you faced and how you overcame them.
✨Tip Number 3
Brush up on your data analysis skills, especially if you're familiar with tools like Tableau or Power BI. Being able to demonstrate your ability to analyse data and make informed decisions will be crucial for this role.
✨Tip Number 4
Prepare to discuss your fluency in Chinese, as this is a key requirement. Think of scenarios where your language skills have helped bridge communication gaps in previous roles, particularly in a project management context.
We think you need these skills to ace TikTok Shop - Project Manager (PMO), Fulfilled by TikTok
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, especially within logistics or e-commerce. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of TikTok's e-commerce initiatives and your proactive approach to project management. Mention specific examples of how you've successfully managed projects in the past.
Highlight Relevant Skills: Emphasise your proficiency in project management tools and your analytical skills. Mention any experience with data visualisation tools, as this is a preferred qualification for the role.
Showcase Language Proficiency: Since fluency in Chinese is required, ensure you mention your language skills clearly in your application. If applicable, provide examples of how you've used your language skills in a professional context.
How to prepare for a job interview at TikTok
✨Understand the E-commerce Landscape
Familiarise yourself with the current trends and challenges in the e-commerce industry, especially regarding fulfilment processes. This knowledge will help you demonstrate your awareness of the competitive space and how TikTok Shop fits into it.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with project management tools like MS Project, Jira, or Asana. Highlight specific projects where you successfully coordinated teams and met deadlines, as this role heavily relies on effective project management.
✨Emphasise Communication and Collaboration
Since the role involves working closely with cross-functional teams, illustrate your ability to facilitate communication and collaboration. Share examples of how you've effectively managed stakeholder relationships and resolved conflicts in previous roles.
✨Prepare for Problem-Solving Scenarios
Anticipate questions about potential risks or bottlenecks in fulfilment workflows. Be ready to discuss how you would identify these issues and propose mitigation strategies, showcasing your analytical and problem-solving abilities.
