Fleet Programme Technical Expert

When people think of Severn Trent, they immediately think of water and waste – and that’s only natural – it’s our bread and butter after all… but very few would ever think to describe us as a logistics company. In fact, our Transport team currently repair and maintain a fleet of over 3000 vehicles! From company cars to water tankers, we ensure that Severn Trent can safely transport equipment, valuable resources and our teams around safely and efficiently from A to B, day in day out.

We believe it’s essential that we take bold steps to reduce our impact on the environment, so one of our Triple Pledge commitments is that by 2030 we will have 100% electric vehicles, availability of vehicles permitting. Any new cars or small vans we buy from now on will be electric, and we expect suitable larger vans to become available in the next few years. Based on today’s outlook, electric HGV and tanker options may not be available by 2030, so we are working with electric vehicle suppliers to try and speed up this process, and we are exploring other low-carbon options such as hydrogen and biogas. Our other 2 commitments are to have net zero carbon emissions across the business and 100% of our power to come from renewable sources by 2030. It’s an exciting time to join us on this journey as we reduce our carbon footprint to help combat climate change.

As a business, Severn Trent Transport are looking to ensure we’re set up and ready for the next five years, which is why we’re looking to bring in a Fleet Programme Technical Expert on a 12 month contract. In this role you will be responsible for ensuring we are ‘Business Ready’ for all future fleet growth. You’ll ensure we’re accountable for all vehicle specification sign offs, including legal Health & Safety compliance while also leading workshops to deliver excellent customer service every time and receiving the highest levels of support for vehicle replacements.

In this bespoke role, the responsibility will lie with you to ensure our internal workshops are set up with correct training & tooling for any new vehicle manufactures & vehicle types new to fleet, as well as supporting in the creation of a ‘Business Ready’ model, to include maintenance strategy and total cost of ownership. We’ll look for you to be a people person and be able to develop excellent relationships with all our customers, Finance Business Partners and Business Leaders.

Other key accountabilities will include:

• Contribute to the fleet procurement strategy providing advice on vehicle types, replacement cycles and quantities needed.
• Adopting a continuous improvement process to enhance future services and increase customer satisfaction.
• This role will provide technical advice to the Fleet Programme Manager on market costs for vehicle manufacturing as per the specifications required and advise on which features ensure the vehicle is fit for the internal customer’s needs.
• Analyzing total costs of vehicle and different ownership options to provide full breakdown of costs including maintenance costs, fuel efficiency, depreciation etc.
• To advise Senior Stakeholders including internal customers, Head of Fleet, Program Manager and Finance of options and provide recommendation on best strategy to meet the customer needs efficiently and effectively.

In order to be a success in this role you will ideally have an in-depth understanding of vehicle mechanics, electronics and emerging automotive technologies and ability to interpret technical information and convey this to audiences including non-technical experts. Alongside this we would love you to have an understanding of a variety of standards related to commercial and light goods vehicles including safety, environmental and regulatory requirements.

Strong customer service experience within a fast-moving environment will be essential to hit the ground running in this unique role as will having the ability to influence senior stakeholders to get on board with your ideas. Excellent communication and interpersonal skills, with the ability to interact effectively with all levels will absolutely be a bonus for you. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite perks that you’ll get being part of the Severn Trent family:

• 28 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year). Annual leave rises to 28 days after 5 years of service.
• Annual bonus scheme (of up to £2,250 per annum based on company performance).
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%).
• Family friendly policies (including, a year off fully paid maternity and adoption leave).
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate.
• Dedicated training and development with our ‘Academy’.
• Electric vehicle scheme and retail offers.
• Two volunteering days per year.

We can’t wait to hear from you. Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails. And if this has sparked your curiosity, and you’re wanting to find out even more, search #LifeAtSevernTrent on social media.