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- Tasks: Lead a team to provide quality support for individuals with brain injuries.
- Company: Join Brainkind, a charity dedicated to improving lives through neurorehabilitation.
- Benefits: Earn up to £15.75 per hour, enjoy 33 days annual leave, and access health plans.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: NVQ/QCF level 3 in Health and Social Care or willingness to obtain within a year.
- Other info: Apply quickly as interviews are ongoing; we value diversity and inclusivity.
Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals.
Victoria House is a beautiful service situated on the bank of the Humber and provides accommodation, support, and care for people with brain injury and complex needs. It is part of Brainkind, a leading national charity, providing innovative care, rehabilitation, and support solutions for people with profound physical impairments, acquired brain injury.
You will get huge job satisfaction from seeing the people you are supporting do more for themselves and live the life they want to live. If you are interested in building a career, we are here to support you all the way on your own journey.
MAIN PURPOSE
- To contribute to and have responsibility for providing quality social and vocational support services for service users within a specified group at a specified location or group of locations.
- To lead, supervise and develop a team of support workers to ensure the needs of the service users are met according to their individual support plan in line with company policy and procedures and regulatory standards.
MAIN TASKS AND RESPONSIBILITIES
- The Team Leader is expected to be fully competent in all aspects of the Support Worker.
- Establish and maintain professional relationships with stakeholders to compliment and contribute to the positive reputation of the company.
- To provide line management to a designated team of staff within a specified group at a location or group of locations within the allocated division.
- To undertake any reasonable traveling requirements to fulfil the tasks and responsibilities of the role.
- To set and communicate high standards of care and professional conduct within the team supervised.
- To lead and support compliance with Brainkind quality audits.
- To lead and support in health and safety duties as appropriate.
- To contribute information for the accurate notification of incidents/accidents/safeguarding as appropriate.
- Represent Brainkind at meetings and seminars and any other external events, where appropriate.
- Contributing to effective liaison with stakeholders and external agencies with local authorities, families, advocates, GPs, local safeguarding teams, other DT departments and professionals within the realms of Health and Social Care that have an impact on service provision in consultation with senior colleagues.
- To monitor and be responsible for the day-to-day spending at the location, to include Trust and service user monies.
- To empower staff and service users to maintain a homely environment.
- To plan and organise in advance staff rotas to include annual leave, training, and an appropriate skills mix.
- Ensure Administration of Medication is effectively managed, audited, ordered, and stored in line with individual service user requirement and Brainkind Policy and Procedures.
- To be responsible and manage in line with local procedures various resources e.g. Walkie Talkies, location keys, iPad, and mobile phones etc.
- To contribute to the recruitment, selection, and induction of support staff.
- To supervise, appraise, develop, and train within a designated group of support workers.
- To contribute attend, plan and participate in staff meetings as appropriate.
- To contribute to, monitoring and facilitation of training.
About you:
- NVQ / QCF level 3 HSC or willingness to work towards within 12 months.
- Previous experience of working in a care setting.
- Knowledge of current relevant legislation relating to care standards, health and safety and food hygiene.
- Demonstrate ability to be flexible and adaptable in approach, being able to prioritise, plan and organise the workload.
- Ability to contribute to the development of service user plans.
- Knowledge and experience of managing and administering medication.
- Ability to use and promote Person Centred Working demonstrating service user outcomes.
- Excellent communication skills to communicate effectively on all levels.
- Literacy skills to meet the requirements of defensible documentation.
- Good time keeping, time management attendance skills.
Rewards
- A competitive rate of up to £15.75 per hour.
- 33 Days AL Buy/Sell up to 5 days Annual Leave per year.
- Health Cash Plan (from June).
- Access to our Employee Assistance Programme (EAP).
- Excellent training and support.
- Company Pension.
- Long service and staff awards.
- Free parking.
To join our friendly team, click the Apply Now button.
Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible.
All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks.
BrainKind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. BrainKind is committed to promoting a diverse and inclusive organisation.
Support Services - Team Leader employer: Brainkind Neurological Centre York
Contact Detail:
Brainkind Neurological Centre York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Services - Team Leader
✨Tip Number 1
Familiarise yourself with Brainkind's mission and values. Understanding their commitment to improving the lives of people with brain injuries will help you align your responses during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Brainkind. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your leadership skills and ability to manage a team effectively. Highlighting these experiences will help you stand out as a strong candidate for the Team Leader position.
✨Tip Number 4
Demonstrate your understanding of person-centred care during any discussions or interviews. Being able to articulate how you would implement this approach in your role will show that you are well-suited for the position.
We think you need these skills to ace Support Services - Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care settings, particularly any leadership roles or responsibilities. Emphasise your skills in communication, time management, and person-centred care, as these are crucial for the Team Leader position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with brain injuries. Mention specific experiences that demonstrate your empathy, resilience, and ability to work well in a team. Align your values with those of Brainkind to show you’re a great fit.
Highlight Relevant Qualifications: Clearly state your NVQ/QCF level 3 HSC qualification or your willingness to obtain it within 12 months. Include any additional training or certifications related to health and safety, medication management, or care standards that would strengthen your application.
Showcase Leadership Experience: If you have previous experience leading a team, make sure to detail this in your application. Discuss how you’ve successfully managed staff, contributed to their development, and maintained high standards of care, as these are key responsibilities of the Team Leader role.
How to prepare for a job interview at Brainkind Neurological Centre York
✨Show Your Passion for Care
Make sure to express your genuine passion for supporting individuals with brain injuries. Share personal experiences or motivations that led you to pursue a career in care, as this will resonate well with the interviewers at Brainkind.
✨Demonstrate Teamwork Skills
Since teamwork is crucial in this role, be prepared to discuss examples of how you've successfully worked within a team. Highlight instances where you supported colleagues or contributed to a positive team environment, showcasing your ability to collaborate effectively.
✨Understand Person-Centred Care
Familiarise yourself with the principles of person-centred care and be ready to discuss how you would implement these in your role. Providing specific examples of how you've tailored support to meet individual needs will demonstrate your understanding and commitment to this approach.
✨Prepare for Scenario Questions
Anticipate scenario-based questions that may arise during the interview. Think about how you would handle challenging situations, such as managing conflicts within the team or addressing the needs of service users during difficult times, and articulate your thought process clearly.
