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- Tasks: Coordinate projects, manage customer communication, and support Programme Managers daily.
- Company: Join a leading electronics manufacturing company in a growth sector in Wales.
- Benefits: Enjoy annual salary reviews, generous leave, pension contributions, and corporate perks.
- Why this job: Great training opportunities and a chance to develop your skills in a dynamic environment.
- Qualifications: 5 years of admin experience in manufacturing and direct customer interaction required.
- Other info: Be part of a motivated team with ambitions for growth and progression.
The predicted salary is between 24000 - 32000 £ per year.
My client, a leading company in the electronics manufacturing sector, has an exciting opportunity for a Programme Coordinator to support the coordination of projects. The successful candidate will possess strong customer service and administrative skills, excellent attention to detail, and good commercial awareness. In addition, you will receive great training, with opportunities to develop and grow your skillset! This is a growth sector in Wales, and would suit a motivated person with ambitions to progress. Do not miss out - apply now!
Roles and Responsibilities:
- Act as a key liaison between the company and our customers, ensuring a high level of service and communication.
- Support Programme Managers in coordinating project activities, schedules, and progress tracking.
- Work cross-functionally within a matrix organisation to ensure customer orders are planned, manufactured, and dispatched on time.
- Maintain and report the status of the open order book, with input from internal operations and manufacturing teams.
- Represent Programme Managers in both internal and customer-facing meetings, as required.
- Assist in the development and growth of assigned accounts in partnership with Programme Managers and the Sales team.
- Set and manage the sales plan for allocated accounts, including order loading, forecasting, and scheduling.
- Manage RMAs and out-of-warranty repairs, ensuring turnaround times (TAT) are met.
- Coordinate and report Engineering Change Notices (ECNs) within the MRP system.
- Manage Requests for Information (RFIs) for customers as needed.
Experience and Skills:
- 5 years of admin in manufacturing or a directly related field.
- Direct customer interaction experience.
- Understanding of systems such as ERP and CRM (Salesforce).
If you are interested in this position please click 'apply'.
Programme Coordinator employer: Computerworld Personnel Ltd
Contact Detail:
Computerworld Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Coordinator
✨Tip Number 1
Familiarise yourself with the electronics manufacturing sector. Understanding industry trends and challenges will help you speak confidently about how you can contribute to the role during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be acting as a key liaison, demonstrating your ability to handle customer interactions effectively will set you apart from other candidates.
✨Tip Number 3
Gain a solid understanding of ERP and CRM systems, particularly Salesforce. Being able to discuss your experience or knowledge of these systems will show that you're ready to hit the ground running.
✨Tip Number 4
Network with professionals in the field. Attend industry events or connect with current employees on platforms like LinkedIn to gain insights into the company culture and expectations for the Programme Coordinator role.
We think you need these skills to ace Programme Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service, particularly in manufacturing or related fields. Use keywords from the job description to demonstrate your fit for the Programme Coordinator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific skills that align with the responsibilities listed, such as project coordination and communication abilities.
Highlight Relevant Experience: In your application, emphasise any direct customer interaction experience and familiarity with systems like ERP and CRM. Provide examples of how you've successfully managed projects or supported teams in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Programme Coordinator role.
How to prepare for a job interview at Computerworld Personnel Ltd
✨Showcase Your Customer Service Skills
As a Programme Coordinator, you'll be the key liaison between the company and its customers. Be prepared to discuss your previous experiences in customer service, highlighting how you effectively communicated and resolved issues.
✨Demonstrate Attention to Detail
This role requires excellent attention to detail, especially when managing project activities and schedules. Bring examples of how you've successfully managed complex tasks or projects in the past, ensuring nothing slipped through the cracks.
✨Familiarise Yourself with Relevant Systems
Understanding systems like ERP and CRM is crucial for this position. Brush up on your knowledge of these systems, particularly Salesforce, and be ready to discuss how you've used similar tools in your previous roles.
✨Prepare for Cross-Functional Collaboration
You'll be working within a matrix organisation, so it's important to demonstrate your ability to collaborate across different teams. Think of examples where you've successfully worked with various departments to achieve a common goal.
