At a Glance
- Tasks: Lead a dynamic hotel team, ensuring excellent service and maximising business opportunities.
- Company: Join a vibrant branded resort in Blackpool, focused on guest satisfaction and team development.
- Benefits: Enjoy a competitive salary up to Β£90,000 plus bonuses and opportunities for professional growth.
- Why this job: Be part of a supportive culture that values creativity and high standards in hospitality.
- Qualifications: Must have 2+ years as a General Manager and 8 years in hospitality leadership roles.
- Other info: Fluency in English and a passion for hospitality are essential.
The predicted salary is between 54000 - 126000 Β£ per year.
General Manager β Branded Resort, Blackpool Salary: Up to AΒ£90,000 + Bonus Location: Blackpool We are looking to recruit an experienced, personable and confident General Manager with experience managing a full service hotel with leisure and M&E facilities to take on this exciting opportunity in Blackpool. The role requires a polished professional who appreciates the importance of excellent customer service and can lead this property forward, seizing on all business opportunities. Reporting to the Regional Operations Director, we\βre looking for a leader, someone who knows running a hotel is all about guests and the team, as well as the finances. We want someone who will coach and develop the team, whilst delivering great service across the operation and achieving the hotel\βs commercial goals. You must have / be: Hands-on and dynamic Able to review and implement procedures and SOPs to continually improve the business Thrive in a culture of development and support staff training Keen eye for details and strong standards to constantly drive the highest standards Instigate a casual yet high-standards culture Pro-actively seeking opportunities and ways to maximize revenue and develop service offered Key requirements: At least 2 years as a General Manager and 8 years\β experience in the Hospitality Industry (in leadership roles) Fluent in English, both written and spoken Creative, with a big personality and looking for a group that is different and in development A passion for hospitality that transpires in everything you do Excellent communicator and a leader Team player in a fast-growing and fast-evolving business and industry Experience managing budgets, revenue proposals, creating business plans as well as short, medium, and long-term strategies #J-18808-Ljbffr
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land General Manager : Branded Resort, Blackpool
β¨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in managing hotels. Attend industry events or join relevant online forums to connect with potential colleagues and mentors who can provide insights into the role.
β¨Tip Number 2
Research the specific branded resort you are applying for. Understand its unique selling points, customer demographics, and any recent developments. This knowledge will help you demonstrate your genuine interest and how you can contribute to its success.
β¨Tip Number 3
Prepare to discuss your leadership style and how you have successfully developed teams in previous roles. Be ready to share specific examples of how you've improved service standards and maximised revenue in past positions.
β¨Tip Number 4
Familiarise yourself with the latest trends in the hospitality industry, particularly in leisure and M&E facilities. Being knowledgeable about current market demands will position you as a forward-thinking candidate who can drive the business forward.
We think you need these skills to ace General Manager : Branded Resort, Blackpool
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in managing full-service hotels, particularly in leisure and M&E facilities. Emphasise your leadership roles and any achievements that demonstrate your ability to improve service standards and drive revenue.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your hands-on approach to management. Mention specific examples of how you've developed teams and improved customer service in previous roles.
Highlight Relevant Experience: In your application, clearly outline your 2+ years as a General Manager and 8+ years in the hospitality industry. Include details about your experience with budgets, revenue proposals, and strategic planning to show you meet the key requirements.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your ability to communicate effectively. Use clear, concise language and maintain a professional tone throughout your documents.
How to prepare for a job interview at TipTopJob
β¨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and development. Highlight any specific instances where your leadership directly improved service or team performance.
β¨Demonstrate Your Customer Service Philosophy
This role emphasises excellent customer service. Be ready to discuss your approach to creating a guest-centric culture. Share stories that illustrate how you've gone above and beyond to enhance guest experiences and how you instil this mindset in your team.
β¨Discuss Financial Acumen
Understanding budgets and revenue management is key for this position. Prepare to talk about your experience with financial planning, including how you've developed business plans and strategies that have positively impacted the hotel's bottom line.
β¨Emphasise Your Adaptability
The hospitality industry is fast-paced and ever-evolving. Be prepared to discuss how you've adapted to changes in the market or within your previous roles. Highlight your proactive approach to seeking opportunities for improvement and innovation in service delivery.