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- Tasks: Manage motor claims and provide support to junior handlers in a dynamic team.
- Company: Acorn Insurance has over 40 years of experience in providing motor insurance across the UK.
- Benefits: Enjoy flexible working, enhanced annual leave, and a range of wellbeing services.
- Why this job: Join a supportive culture with opportunities for growth and recognition in a Great Place to Work.
- Qualifications: Strong organisational skills and experience in handling injury claims are essential.
- Other info: Hybrid working available; must have at least one year left on your visa.
The predicted salary is between 27144 - 35841 £ per year.
When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making.
What you will be doing:
- Take accountability for your own performance against set objectives
- Validating all claims for indemnity and fraud
- Providing proactive and correct assessment of liability
- Accurate quantum assessment of claims presented using the relevant tools available to assist
- Application of accurate reserves in line with company guidelines
- Assisting with coaching and mentoring of less experienced handlers
- Adherence to best practice and key strategies
- Effective file and portfolio management
- Any other ad hoc task as the needs of the business dictate
What we’re looking for:
- Ability to work in a culture of openness, trust and respect
- Strong organisation skills with the ability to prioritise tasks
- Ability to fact find and analyse information to result in accurate decision making
- Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal
- Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
We are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best.
Personal Injury Claims Handler employer: The Acorn Group
Contact Detail:
The Acorn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Injury Claims Handler
✨Tip Number 1
Familiarise yourself with the civil procedure rules, especially regarding offers and acceptances. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the legal framework surrounding personal injury claims.
✨Tip Number 2
Network with professionals in the insurance and claims handling industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at Acorn Insurance.
✨Tip Number 3
Prepare to discuss your experience with both portal and non-portal personal injury claims. Be ready to share specific examples of how you've managed claims from inception to settlement, as this will showcase your hands-on experience.
✨Tip Number 4
Highlight your organisational skills during the interview. Be prepared to explain how you prioritise tasks and manage a portfolio effectively, as these are key attributes that Acorn Insurance is looking for in a Personal Injury Claims Handler.
We think you need these skills to ace Personal Injury Claims Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Personal Injury Claims Handler. Familiarise yourself with terms like 'Third Party Personal Injury Claims' and 'indemnity spend' to demonstrate your knowledge in your application.
Tailor Your CV: Highlight relevant experience in handling personal injury claims, especially outside the Low Value Personal Injury Claims Portal. Use specific examples that showcase your ability to assess liability and manage claims effectively.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their requirements, such as strong organisational skills and the ability to work in a culture of openness and respect.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the claims handling process.
How to prepare for a job interview at The Acorn Group
✨Know Your Claims
Familiarise yourself with the different types of personal injury claims, especially Third Party Personal Injury Claims. Be prepared to discuss your experience with both Portal and Non-Portal claims, as well as any out of jurisdiction claims you've handled.
✨Demonstrate Decision-Making Skills
Highlight your ability to make commercial decisions that minimise indemnity spend. Prepare examples of past situations where you successfully assessed liability and made accurate quantum assessments.
✨Showcase Your Mentoring Experience
Since the role involves coaching less experienced handlers, be ready to share your mentoring experiences. Discuss how you've supported colleagues in the past and the impact it had on their performance.
✨Understand the Civil Procedure Rules
Brush up on your knowledge of civil procedure rules related to offers, acceptances, and litigation risks. Being able to discuss these confidently will demonstrate your expertise and readiness for the role.
