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- Tasks: Lead and inspire cleaning teams to deliver top-notch service across multiple sites.
- Company: Join a B Corp certified cleaning company focused on ethical practices and meaningful partnerships.
- Benefits: Enjoy a competitive salary, company vehicle, and the freedom to work your way.
- Why this job: Shape a growing business while fostering a positive, inclusive team culture.
- Qualifications: Proven experience in multi-site management and strong leadership skills required.
- Other info: This role offers real autonomy and opportunities for rapid career growth.
The predicted salary is between 28800 - 48000 £ per year.
Location: Gatwick/Southeast area – Field Based Role
Salary: £40,000.00 + Company Vehicle
Contract Type: Full Time Permanent
Hours: 40 per week, field based
Start date: We're ready when you are
Who we are
We’re a commercial cleaning and support services company, proudly B Corp certified, ethical by design, and focused on building meaningful partnerships—not just ticking boxes. We get a buzz from doing work we’re proud of—and we work best with clients who care about quality, fairness, and long-term value. Our team is our greatest asset, and we invest accordingly—because when they thrive, so do our customers. We’re pioneers at heart. Always improving, always evolving. And right now, we’re building a high-performing, purpose-led commercial team to help us scale toward £30m revenue—without compromising who we are. We believe in the importance of treating each member of our team as an individual and we respect the diversity of our workforce. By working together, our team members cultivate a sense of accountability. We value the differences and individuality of our team members and believe that the differences in thoughts, culture, ethnicity and experience make our company stronger and a better place to work.
Who we’re looking for
You know that great teams aren’t built overnight. They’re built on trust, clear communication, and a shared commitment to doing things right. As an Account Manager, you don’t just oversee operations—you bring people together, create momentum, and set the tone for success across every site you touch. Managing people is at the core of what you do—because you know that when your teams feel supported and engaged, great results follow. You’re confident with clients, calm under pressure, and driven by a genuine desire to make things better, day in and day out.
What you’ll be doing
- Lead, inspire, and develop site teams to deliver exceptional service standards
- Act as the key point of contact for clients, ensuring strong, professional communication and responsiveness
- Monitor and manage operational budgets, ensuring commercial targets are met or exceeded
- Implement and uphold company standards, policies, and procedures across all sites
- Identify opportunities to enhance service delivery and grow accounts
- Drive a positive, inclusive, and performance-focused culture within your teams
What We’re Looking For
- Proven multi-site management experience in cleaning, facilities, or support services
- A natural leader who puts people first, with a track record of building high-performing teams
- Strong commercial acumen – understands budgets, KPIs, and contract delivery
- Excellent communication and client-facing skills – confident, professional, and proactive
- Ability to thrive in a fast-paced, hands-on role with a flexible, problem-solving mindset
Why join NuServe?
This isn’t just a job—it’s a chance to shape a business as it scales. We dare to differ—and you’ll have freedom to work in the way that works best for you. You’ll be surrounded by people who care, push, and deliver. And if you’re good, you’ll grow fast—with real autonomy and influence.
Area Cleaning Operations Manager employer: NuServe Ltd
Contact Detail:
NuServe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Cleaning Operations Manager
✨Tip Number 1
Familiarise yourself with the company's values and mission. Since we pride ourselves on being B Corp certified and ethical, demonstrating your alignment with these principles during any discussions can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in multi-site management. Be ready to share specific examples of how you've successfully led teams across different locations, as this role requires strong leadership and operational oversight.
✨Tip Number 3
Prepare to discuss your approach to client relationships. Since you'll be the key point of contact for clients, showcasing your communication skills and ability to build rapport will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Research the cleaning and facilities industry trends. Being knowledgeable about current challenges and opportunities in the sector will not only impress us but also show that you're proactive and ready to drive improvements.
We think you need these skills to ace Area Cleaning Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your multi-site management experience in cleaning or facilities. Use specific examples that demonstrate your leadership skills and ability to build high-performing teams.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the company's values and mission. Emphasise your commitment to quality service and your experience in managing operational budgets and client relationships.
Showcase Relevant Skills: In your application, clearly outline your strong commercial acumen, communication skills, and problem-solving mindset. Provide examples of how you've successfully managed teams and enhanced service delivery in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at NuServe Ltd
✨Showcase Your Leadership Skills
As an Area Cleaning Operations Manager, your ability to lead and inspire teams is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on how you fostered trust and communication.
✨Demonstrate Commercial Acumen
Be ready to discuss your experience with budgets and KPIs. Highlight specific instances where you met or exceeded commercial targets, as this role requires a strong understanding of financial management.
✨Prepare for Client Interaction Scenarios
Since you'll be the key point of contact for clients, think of scenarios where you effectively communicated with clients or resolved issues. This will show your confidence and professionalism in client-facing situations.
✨Emphasise Your Problem-Solving Mindset
This role demands flexibility and a proactive approach to challenges. Share examples of how you've tackled unexpected issues in a fast-paced environment, demonstrating your ability to adapt and find solutions.
